Storage Squad provides affordable and efficient moving and storage solutions to college students. The company was founded in 2011 by students who wanted to help other students move out. Since then, its operations have grown to over 30 colleges in 11 states, including Pennsylvania, where it serves Penn State and seven other colleges and universities. Storage Squad offers free boxes and tape so you can pack your belongings before its moving crew comes to pick them up. These movers in Altoona, PA will then store the boxes at the company’s climate-controlled warehouse until you’re ready for them to deliver your items back to you. You pay only one fixed price for the pickup, delivery, and storage for one semester or summer term. Today, Storage Squad continues to help students support themselves by employing them to work with its professional movers.
Storage Squad
Ranked Top 10 Best Movers in Altoona, PA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Storage Squad
Additional Cities Served: State College, Franklin Park, Huntingdon, Bellefonte, Franklin, ClearfieldShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Last-minute moving services
- Furniture moving services
- Packing services
- Storage services
- Commercial moving services
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Summarized Review of Storage Squad
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Storage Squad appears to provide great customer satisfaction with most clients praising their efficiency, helpfulness, and ease of process, despite a few reports of negative experiences.
Recent Reviews Mention...
“bad service”
“worst experience ever”
“awful service”
2. Punctuality
Nationwide Average: 8.07/10
Storage Squad generally receives high praise for being on time and providing advance notice, though there have been isolated instances of late arrivals and changes in delivery times.
Recent Reviews Mention...
“kept changing my delivery date”
“they changed the delivery time repeatedly”
“was right on time”
3. Affordability
Nationwide Average: 7.69/10
Storage Squad receives mixed reviews, with some customers feeling it's a waste of money or overpriced, while a significant number appreciate the fair pricing, especially for college students, and find the service to be a good value.
Recent Reviews Mention...
“it's a waste of money”
“it would have been cheaper to rent my own storage”
“trying to charge me over $1000”
4. Communication
Nationwide Average: 7.53/10
Storage Squad seems to have mixed reviews with some customers facing significant responsiveness issues while many others praise the company's clear, proactive, and excellent customer service.
Recent Reviews Mention...
“No one answers the call”
“never answer emails or phone calls”
“unresponsive and poor communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Storage Squad has received mixed feedback with complaints about unexpected charges and refusal to return belongings, although some customers report a satisfactory experience with a single price for services.
Recent Reviews Mention...
“refusing to give belongings back”
“charged for additional storage not needed”
“unclear about non-standard box unit charges”
6. Speed
Nationwide Average: 8.58/10
Storage Squad is frequently praised for their efficient and quick service, with numerous reports of rapid moves and speedy processes, albeit with a single mention of a failed delivery which is an outlier among generally positive remarks.
Recent Reviews Mention...
“failed to deliver possessions”
“super fast move”
“they were efficient”
7. Friendliness
Nationwide Average: 8.91/10
Storage Squad generally receives praise for their very polite and personable staff, with customers often highlighting the workers' accommodating, helpful, and pleasant demeanor, despite one report of poor service.
Recent Reviews Mention...
“poor customer service implies unfriendliness”
“staff are really friendly”
“very friendly and understanding”
8. Will Hire Again
Nationwide Average: 8.18/10
Storage Squad has received a high number of glowing endorsements for repeat service, although there are a few strongly negative reviews from customers who had poor experiences and would not use their service again.
Recent Reviews Mention...
“would not hire again”
“worst experience ever”
“would not hire again and advising others the same”
9. Professionalism
Nationwide Average: 8.31/10
Storage Squad appears to draw mixed reactions with several customers citing issues with service quality, organization, and reliability, while others praise the helpfulness, timeliness, and professionalism of the staff.
Recent Reviews Mention...
“bad service”
“disorganized and unreliable”
“such an awful moving company”
10. Conflict Handling
Nationwide Average: 4.07/10
Storage Squad generally shows a lack of responsiveness and a refusal to resolve issues, despite a single instance of positive feedback regarding the retrieval of an item.
Recent Reviews Mention...
“never answer emails or phone calls”
“refused to rectify the situation”
“did not want to reimburse for broken item”
11. Precision & Care
Nationwide Average: 8.01/10
Storage Squad has received mixed feedback where several customers report loss and damage to their belongings, although others praise the company for being mindful and safely moving their valuables.
Recent Reviews Mention...
“only delivered 1 out of 5 items”
“they lost 2 bags and a box and broke a bowl”
“things will be broken”
Great Crew Members
| Joe McDoal | helped me carrying heavy stuffs and piled it up neatly |
| Adam | Adam was incredibly nice |
| Nora | dealt with her once and was pleased. |
| Chris | Great guy, very friendly and helpful |
| Joe McDoal,William Beam | very helpful and kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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