Firpo-Heritage Moving Systems is a family-owned moving company with 93 years of experience. Based in Aston, Pennsylvania, they have been voted the best moving and storage company in Delaware County for three consecutive years (2018-2020). They provide local and long-distance moving services, including packing services, storage, and beach and senior citizen moves. As a 4th generation family moving company, they ensure a commitment to service that can only come from a family business. If you're looking for various movers in Wilmington, DE options, they might be worth considering. With Firpo-Heritage Moving team, you can discover a wide range of services, from regular household relocations to international moves and specialized crating for unique items.
Firpo-Heritage Moving Systems
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Firpo-Heritage Moving Systems
Additional Cities Served: Chester, Newark, Millville, Middletown, Glassboro, West ChesterShow More >
Moving Services
- Local Moving Services
- International Relocation
- Packing Services
- Specialized Crating
- NationwideInterstate Relocation
- Storage
Have feedback for Firpo-Heritage Moving Systems?
Error. Please try again later.
Summarized Review of Firpo-Heritage Moving Systems
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Firpo-Heritage Moving Systems is highly regarded by the majority of its customers for professionalism, efficiency, and exceptional service, despite a few reports of unsatisfactory experiences.
Recent Reviews Mention...
“absolutely outstanding experience”
“crew did an excellent job”
“Zach and his team were fabulous to work with”
2. Punctuality
Nationwide Average: 8.07/10
Firpo-Heritage Moving Systems generally excels in arriving on time, though there have been a few instances of tardiness.
Recent Reviews Mention...
“Team was on time”
“exactly when they said they’d do it”
“trouble with people not showing up”
3. Affordability
Nationwide Average: 7.69/10
Firpo-Heritage Moving Systems is highly praised for their reasonable pricing, unbeatable rates, and instances where the final bill was less than the estimate, albeit a few exceptions where costs were higher than expected or changed from the last service.
Recent Reviews Mention...
“company is affordable”
“The price is unbeatable”
“reasonable prices”
4. Communication
Nationwide Average: 7.53/10
Firpo-Heritage Moving Systems seems to have a divisive reputation, with numerous customers praising their responsiveness and effective communication, while a significant number report negative experiences, including being ignored or experiencing rudeness once payments were made.
Recent Reviews Mention...
“were responsive”
“great communication throughout”
“responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Firpo-Heritage Moving Systems generally maintains their initial estimates, though there have been notable instances of customer dissatisfaction related to overcharging and deceptive pricing.
Recent Reviews Mention...
“for the price they quoted”
“No mention of price change after the estimate”
“final bill was less than their estimate”
6. Speed
Nationwide Average: 8.58/10
Firpo-Heritage Moving Systems predominantly receives high praise for being quick and efficient, despite a few complaints about the moves taking longer than expected.
Recent Reviews Mention...
“The moving crew was very professional, quick”
“Worked efficiently”
“took forever”
7. Friendliness
Nationwide Average: 8.91/10
Firpo-Heritage Moving Systems consistently exhibits an exceptional level of politeness, respectfulness, and pleasantness, making them highly regarded for their amiable and professional service.
Recent Reviews Mention...
“Zach’s team listened and was helpful”
“polite and fun group of guys”
“Respectful team”
8. Will Hire Again
Nationwide Average: 8.18/10
Firpo-Heritage Moving Systems has garnered substantial praise, with many customers expressing high satisfaction and a strong inclination towards rehiring and recommending their services, though it faces a few critical reviews highlighting significant dissatisfaction.
Recent Reviews Mention...
“would hire again”
“looking to move with Firpo-Heritage again”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Firpo-Heritage Moving Systems generally receives high praise for their competence and professionalism, despite a few instances of unprofessional behavior highlighted by some customers.
Recent Reviews Mention...
“This company is professional and competent”
“trash fell out of their truck, unprofessional”
“professional in every way needed”
10. Conflict Handling
Nationwide Average: 4.07/10
Firpo-Heritage Moving Systems overwhelmingly demonstrates a strong reluctance and frequent refusal to address, acknowledge, or satisfactorily rectify issues raised by customers, despite a rare instance of attempting to do so.
Recent Reviews Mention...
“Even when you buy extra insurance...The BBB won't help you.”
“No effort made to right the wrong after months.”
“unwillingness to take accountability for mistakes”
11. Precision & Care
Nationwide Average: 8.01/10
Firpo-Heritage Moving Systems generally exhibits high levels of diligence and attentiveness, though there have been a few reported instances of negligence and damage.
Recent Reviews Mention...
“team took their time and was careful with items”
“considerate, careful”
“Took big furniture apart and reassembled, protected doors and walls”
Customer Insights
Local Move Duration: 8 hours from 4 reviews
Great Crew Members
| Zach | Thanks Zach and crew for outstanding experience |
| Zach | Ask for Zach personally |
| Firpo | Firpo has a wonderful reputation |
| Jim, Vince | extremely professional and handled the move with care |
| Steve | handled our items with outstanding care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Firpo-Heritage Moving Systems
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Wilmington Moving Services
