Eastern Connection Movers

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MoversChevron RightPennsylvaniaChevron RightBethlehemChevron RightEastern Connection Movers
based on 332+ data points
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About Eastern Connection Movers

Established in 1987, Eastern Connection Movers is a family-owned and operated moving company based in Philadelphia. They specialize in long distance moves within the PA and NJ regions and offer various services, including local moving, packing and loading, and piano moving. With a high level of attention to detail, they are known for their personalized moving plans that cater to clients' specific needs and budgets, ensuring a stress-free moving experience in Bethlehem, PA. Voted the Best Mover by Philadelphia Magazine, they take great pride in providing excellent customer service during each move.

Additional Cities Served: Lancaster, Easton, Hazleton, Emmaus, Darby, LansdowneShow More >

Moving Services

  • Long Distance Moving
  • Local Moving
  • Packing & Loading
  • Piano Moving

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Summarized Review of Eastern Connection Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.72/10

Nationwide Average: 8.44/10

Comment Dots

Eastern Connection Movers has largely disappointed customers with frequent complaints of unprofessionalism and poor service, despite a few reports of satisfaction.

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Recent Reviews Mention...

Micky and Pete did great work

greatly appreciated the setup of our piano

Micky and crew saved the day

2. Punctuality

4.01/10

Nationwide Average: 8.07/10

Comment Dots

Eastern Connection Movers suffers from significant delays and issues with timely service, resulting in overwhelming dissatisfaction among customers.

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Recent Reviews Mention...

They were late but it wasn't a big deal

were on time

showed up 4 hours late

3. Affordability

6.42/10

Nationwide Average: 7.69/10

Comment Dots

Eastern Connection Movers has mixed reviews with some customers finding their services very reasonable and well-priced, while others describe it as overly expensive or akin to a scam.

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Recent Reviews Mention...

Micky made me a great deal on the price

Very reasonable cost considering the holiday

gave the best quote of over 39 movers

4. Communication

4.3/10

Nationwide Average: 7.53/10

Comment Dots

Eastern Connection Movers overwhelmingly receives negative feedback due to issues like unresponsiveness, blocking numbers to avoid complaints, and providing poor justifications, despite a couple of instances where customers were satisfied with clear explanations and agreements.

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Recent Reviews Mention...

Micky went above and beyond in communication

take the stress out of moving away completely

Very responsive

5. Stick to Prices

4.52/10

Nationwide Average: 5.99/10

Comment Dots

Eastern Connection Movers frequently fails to adhere to the initial quoted prices and conditions, resulting in dissatisfaction among many customers.

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Recent Reviews Mention...

stick to the price on a challenging job

Paid the agreed upon price

REFUSED TO REPLACE BROKEN TV AND DESK

6. Speed

5.07/10

Nationwide Average: 8.58/10

Comment Dots

Eastern Connection Movers primarily receives negative feedback for their slow and inefficient service, despite a few customers noting their efficiency and professionalism.

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Recent Reviews Mention...

Move was not slow and was efficient

worked diligently even in bad weather

The move was excessively slow.

7. Friendliness

6.65/10

Nationwide Average: 8.91/10

Comment Dots

Eastern Connection Movers generally received poor reviews for their team's behavior, pointing towards unprofessionalism and rudeness, despite a few instances of pleasant interactions.

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Recent Reviews Mention...

Micky and Pete were awesome guys

crew was kind and friendly

crew are good people

8. Will Hire Again

5.22/10

Nationwide Average: 8.18/10

Comment Dots

Eastern Connection Movers overwhelmingly encounter negative feedback, with a majority expressing regret and advising against future hires, despite a few positive exceptions.

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Recent Reviews Mention...

would recommend Micky and would hire again

couldn't recommend them more

would definitely hire Eastern Connection Movers again

9. Professionalism

5.08/10

Nationwide Average: 8.31/10

Comment Dots

Eastern Connection Movers is overwhelmingly perceived as unprofessional, with frequent reports of unprofessional conduct, though a couple of instances noted professional and speedy service.

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Recent Reviews Mention...

crew conducted themselves professionally

conducted themselves like true professionals

organization, and attention to detail shows professionalism

10. Conflict Handling

1.83/10

Nationwide Average: 4.07/10

Comment Dots

Eastern Connection Movers consistently demonstrates a lack of genuine effort to address or compensate for their errors and damages, often ignoring complaints or responding inadequately.

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Recent Reviews Mention...

went above and beyond to right a wrong

Unwilling to replace broken items

no effort to right the wrongs after move

11. Precision & Care

5.46/10

Nationwide Average: 8.01/10

Comment Dots

Eastern Connection Movers has a predominantly negative reputation, with numerous customers reporting damage to their belongings and dissatisfaction with the care taken during moves.

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Recent Reviews Mention...

piano set up gently and correctly

referred to a local furniture maker for repair

Everything arrived undamaged

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Customer Insights

Local Move Duration: 8 hours from 7 reviews

Interstate Move Duration: 9 days from 3 reviews

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Great Crew Members

Micky, PeteMicky did everything he said and more despite snow
Mickykind, friendly, and eager to set up our piano correctly
Mickysaved the day and made a great deal
Micky, Kyle, WalterMicky and his team were amazing and careful
MickyHelped in the delivery process.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Eastern Connection Movers

Location
Bethlehem, PA, N/A
Phone
(484) 461-8685
Link
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