Bekins Moving Solutions is a well-established moving company with a history dating back to 1936. Based in Carlisle, Pennsylvania, they operate 15+ locations across the United States, offering local, long-distance, and even international moving services. Among other places, they are known for being movers in Lancaster, PA, which makes them part of a wide network of professional moving services in that area. They provide custom move packages for residential and office moves, giving customers control over the services they need, including packing, loading, storage, and delivery. Their storage facilities feature 24-hour security and fire protection. Additionally, Bekins Moving Solutions also offers logistics and project management services for commercial moves, keeping your business running smoothly during the transition. They are dedicated to providing a stress-free moving experience that fits any budget.
Bekins Moving Solutions
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bekins Moving Solutions
Additional Cities Served: Harrisburg, Carlisle, Hanover, Washington, Elizabethtown, ColumbiaShow More >
Moving Services
- Residential Moving
- Office Moving
- Storage
- Local Moving
- Long Distance Moving
- FF&E and Logistics
Awards
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Summarized Review of Bekins Moving Solutions
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bekins Moving Solutions generally receives glowing reviews for their professionalism, efficiency, and excellent customer service, with almost all customers expressing very high satisfaction despite a few isolated problems.
Recent Reviews Mention...
“always been very satisfied with their service”
“My best military moving experience, highly recommend”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Bekins Moving Solutions consistently receives high praise for being on time, despite a few isolated incidents of early arrivals and communication issues.
Recent Reviews Mention...
“Arrived on time”
“showed up on time”
“Drew arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Bekins Moving Solutions generally offers cost-effective moving solutions, with most customers finding the service worth the cost or even cheaper than expected, despite a few expressing dissatisfaction over pricing.
Recent Reviews Mention...
“Worth every penny”
“for the money paid”
“kept our costs down”
4. Communication
Nationwide Average: 7.53/10
Bekins Moving Solutions generally exhibits effective and respectful interactions, marked by ease of communication, responsiveness, and clear information sharing, despite a few instances of communication breakdown and unresponsiveness.
Recent Reviews Mention...
“three weeks of back-and-forth text messaging and phone calls”
“tackled challenges with ease”
“Easy communication with Judy”
5. Stick to Prices
Nationwide Average: 5.99/10
Bekins Moving Solutions has a mixed track record, with some customers praising their accurate estimates and completion times, while others are dissatisfied with the handling of damage claims.
Recent Reviews Mention...
“finished up in less time than quoted”
“Their offer for damages was unacceptable”
“Did not resolve damage claim despite multiple contacts.”
6. Speed
Nationwide Average: 8.58/10
Bekins Moving Solutions consistently demonstrates exemplary performance, with the vast majority of feedback highlighting their efficiency, professionalism, and remarkably swift service.
Recent Reviews Mention...
“moved quickly”
“were efficient”
“they were so fast”
7. Friendliness
Nationwide Average: 8.91/10
Bekins Moving Solutions consistently receives praise for its team's courtesy, professionalism, and pleasant demeanor, making the moving experience enjoyable for clients despite a single negative incident.
Recent Reviews Mention...
“Friendly and courteous”
“They were a pleasure to be with”
“they were pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
Bekins Moving Solutions overwhelmingly receives positive feedback, with a vast majority of customers expressing a strong desire to recommend and rehire their services, underscored by specific praise for individual team members and the overall professional experience.
Recent Reviews Mention...
“would definitely recommend Bekins and use them again”
“Highly recommend”
“would be my advice that you avoid this company”
9. Professionalism
Nationwide Average: 8.31/10
Bekins Moving Solutions consistently receives high praise for their professionalism, efficiency, and courteous behavior, demonstrating a strong work ethic and commitment to providing superior service throughout the moving process.
Recent Reviews Mention...
“Packed things professionally”
“were professional”
“were professional and helped throughout the process”
10. Conflict Handling
Nationwide Average: 4.07/10
Bekins Moving Solutions generally falls short in effectively addressing and compensating for customer issues, with only occasional efforts to make amends.
Recent Reviews Mention...
“offered me $50 for a $1500 television”
“Have had no responses to issues”
“made repairs on the fly”
11. Precision & Care
Nationwide Average: 8.01/10
Bekins Moving Solutions overwhelmingly receives praise for their mindfulness and professionalism in packaging and moving items, although there were a few instances of dissatisfaction due to damage and handling issues.
Recent Reviews Mention...
“Things were packed carefully, professionally, no property damage”
“they dropped and ruined my 60 inch flatscreen TV”
“Took care of our household goods properly”
Customer Insights
Local Move Duration: 5 hours from 9 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Drew,Aaron,Mike B | efficiently packed and unpacked, assisted with set-up |
| Sky, Aaron, Rosa, Cody, Randolph, John | Worked steadily, really busted through, packed carefully |
| Aaron, Mike, Sky, Drew | were among the best we have had |
| Drew, Bill | Drew and Bill showed up on time and moved quickly |
| Drew, Bill, Mike B | Drew, Bill, and Mike B did a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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