An Atlas interstate agent based in East Stroudsburg, New Horizons Transportation offers safe and reliable moving services for those relocating over short and long distances. This local company has moved households and businesses in the Northeast for over 25 years. It has built a reputation for professionalism and integrity, which has earned it a ProMover certification and an A+ rating from the BBB. New Horizons provides fitness and medical equipment relocations, trade show installations, warehousing, consolidation, and storage services. With equipped, regularly serviced moving trucks, this company also performs deliveries in and out of New York City, Boston, Philadelphia, and other metro areas. If you are looking for movers in Easton, PA, you can trust the New Horizons team with your next big move. They are experts in packing, loading, and unloading customers’ belongings safely and efficiently.
New Horizons Transportation LLC
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About New Horizons Transportation LLC
Additional Cities Served: Bloomsburg, East Stroudsburg, Berwick, Shamokin, Stroudsburg, FleetwoodShow More >
Moving Services
- Household Moving
- Corporate Relocation
- Commercial Services
- Logistics Services
- Commercial local and longdistance services
- Record Storage
Pennsylvania Moving License
Active
Last Checked: 04/13/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/26/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of New Horizons Transportation LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
New Horizons Transportation LLC receives high praise for their moving services with numerous accolades of professionalism and efficiency, although there are notable instances of customer dissatisfaction and grievances regarding service quality and professionalism.
Recent Reviews Mention...
“great work by movers”
“hard workers but damaged items and deception”
“great job moving my household goods”
2. Punctuality
Nationwide Average: 8.07/10
New Horizons Transportation LLC generally receives high praise for being on time and providing updates, though there are a few instances of significant delays reported.
Recent Reviews Mention...
“delivery at night”
“on time”
“Called to keep me updated and were considerate even in construction delay”
3. Affordability
Nationwide Average: 7.69/10
New Horizons Transportation LLC has received mixed reviews, with some customers finding the services reasonably priced or under budget, while others experienced unexpected price increases and questioned the company's quoting practices.
Recent Reviews Mention...
“original quote was significantly lower than final cost”
“quoted price doubled”
“pricing was very good”
4. Communication
Nationwide Average: 7.53/10
New Horizons Transportation LLC has received mixed reviews, with many customers praising their excellent, prompt, and professional interactions, while a notable minority experienced significant issues such as unreturned calls and impatience with inquiries.
Recent Reviews Mention...
“office manager acts impatient with questions”
“communication about shipment was misleading.”
“Company was helpful and pleasant to work with”
5. Stick to Prices
Nationwide Average: 5.99/10
New Horizons Transportation LLC has received mixed feedback, with several customers reporting being charged more than the initial quote, while others commend the company for providing accurate or even lower-than-quoted final charges.
Recent Reviews Mention...
“final price was higher but within a reasonable range”
“charged double the quoted price”
“shipment was only partial, not as quoted.”
6. Speed
Nationwide Average: 8.58/10
New Horizons Transportation LLC generally receives high praise for their quick and efficient service, with the majority of customers reporting moves completed quicker than expected and commending the diligence and pace, despite a few instances of delays and issues after payment.
Recent Reviews Mention...
“movers completed the job quicker than estimated”
“quick and efficient”
“move should have taken one day but took three”
7. Friendliness
Nationwide Average: 8.91/10
New Horizons Transportation LLC is consistently praised for their politeness, professionalism, courteous behavior, and engaging customer service, with only a couple of isolated complaints about rude behavior.
Recent Reviews Mention...
“very polite”
“Joe and Nick were awesome”
“Pleasant company to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
New Horizons Transportation LLC has received strong endorsements from numerous clients who express high satisfaction and a definite intent to use their services again, despite a few dissatisfied voices citing issues and unwillingness to rehire.
Recent Reviews Mention...
“would be satisfied with a refund of the deposit”
“would not hire again due to issues”
“would hire Brendan and teammate again”
9. Professionalism
Nationwide Average: 8.31/10
New Horizons Transportation LLC generally receives high praise, with most customers highlighting their professional and courteous conduct, although there are a few reports of unprofessionalism and lack of preparedness.
Recent Reviews Mention...
“Steve was initially polite”
“the movers were professional”
“unprepared and needed to borrow our tools”
10. Conflict Handling
Nationwide Average: 4.07/10
New Horizons Transportation LLC has received mixed feedback, with instances of responsive and accommodating actions contrasted by numerous reports of unaddressed issues and poor communication.
Recent Reviews Mention...
“would be satisfied with a refund of the deposit indicating a willingness”
“no attempt to rectify missing shipment.”
“damaged item was replaced by the company”
11. Precision & Care
Nationwide Average: 8.01/10
New Horizons Transportation LLC receives mixed feedback, with numerous customers praising their meticulous attention and careful handling of belongings, although there are notable instances of damage and carelessness reported.
Recent Reviews Mention...
“damaged furniture and broken items”
“took GREAT CARE of my furniture and all my boxes”
“Everything arrived in excellent condition”
Customer Insights
Cost: $ 953.00 from 3 reviews
Local Move Duration: 5 hours from 7 reviews
Great Crew Members
| Brendan | Quick, efficient, and very polite |
| Brendan, Marc | Both were kind, considerate, caring, and so polite |
| owner, driver | owner and driver were very pleasant |
| Brandon, Marc | phenomenal help during the move |
| Steve, Ashley, Ashley, Joe, Nick | Steve was great, office managed smoothly, movers were awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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