Since 1918, McNaughton & Latrobe Moving & Storage has been helping families and businesses move their belongings from one location to another. It brings over a century’s worth of knowledge and experience to every job, so you can trust that it knows how to handle all the details that go into a move. Providing services from their locations in Johnstown, Indiana, and Latrobe, PA, this company caters to the needs of both residential and commercial customers, proving their worth as reliable movers in Pittsburgh, PA. Prepared to move apartments, offices, schools, libraries, hospitals, museums, and tech and data centers, McNaughton & Latrobe Moving & Storage shows a high degree of versatility. As an agent for Allied Van Lines, this company has the resources to help you move to any destination. Whether you’re headed to another town, state, or country, it can make the transition a smooth one. McNaughton & Latrobe performs specialty moves for pianos, high-value antiques, fine art, cars, and even industrial equipment. Additionally, both short and long-term storage solutions are also available to meet your needs.
McNaughton & Latrobe Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About McNaughton & Latrobe Moving & Storage
Additional Cities Served: Monroeville, Lebanon, Murrysville, Hermitage, Greensburg, IndianaShow More >
Moving Services
- Residential Moves
- Commercial Moves
- Storage Solutions
- Professional Packing Services
- Crating Services
- Auto, Boat, ATV or Motorcycle Transportation
- Moving and Storage Solutions for 2-3 bedroom houses and estate homes
- Gym Equipment and Heavy Furniture Moving
- International Moving Services
- Emergency Moving Services
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Summarized Review of McNaughton & Latrobe Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
McNaughton & Latrobe Moving & Storage generally provides exceptional, efficient, and highly recommended moving services, despite a few customer experiences indicating areas for improvement.
Recent Reviews Mention...
“McNaughton provided excellent service”
“Outstanding service, highly recommended”
“quality of move left much to be desired”
2. Punctuality
Nationwide Average: 8.07/10
McNaughton & Latrobe Moving & Storage consistently arrives on schedule, keeps clients informed about arrival times, and their crew works efficiently, clearly demonstrating their commitment to timely service.
Recent Reviews Mention...
“They arrived on time”
“kept us updated on arrival times”
“The men came when scheduled”
3. Affordability
Nationwide Average: 7.69/10
McNaughton & Latrobe Moving & Storage has mixed feedback, with some customers finding their rates extremely reasonable while another felt misled about the cost without resolution.
Recent Reviews Mention...
“misled about cost, refused to make it right”
“the fees were reasonable”
“rates extremely reasonable”
4. Communication
Nationwide Average: 7.53/10
McNaughton & Latrobe Moving & Storage generally excels in providing helpful, clear, and prompt responses, despite a couple of instances of miscommunication, showcasing their commitment to customer service excellence.
Recent Reviews Mention...
“Staff was extremely helpful”
“Received confirmation calls before services”
“communication issues with packing and labeling”
5. Speed
Nationwide Average: 8.58/10
McNaughton & Latrobe Moving & Storage is highly regarded for completing moves efficiently and on time, despite a few reports of delays and needing customer assistance to expedite the process.
Recent Reviews Mention...
“Completed move within estimated time”
“efficient in completing the move”
“moved quickly and very methodically”
6. Friendliness
Nationwide Average: 8.91/10
McNaughton & Latrobe Moving & Storage consistently demonstrates exceptional politeness, accommodation, and genuine kindness, making them highly appreciated by customers.
Recent Reviews Mention...
“Staff was extremely friendly”
“Guys were awesome and accommodating”
“they are friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
McNaughton & Latrobe Moving & Storage overwhelmingly receives glowing endorsements for their service, with numerous customers expressing a strong inclination to use their services again and recommend them to others.
Recent Reviews Mention...
“Hired them a second time, great service”
“would absolutely not recommend this company”
“would hire again because they minimized my stress”
8. Professionalism
Nationwide Average: 8.31/10
McNaughton & Latrobe Moving & Storage consistently receives high praise for their hard work, respectful and organized behavior, with almost all reviewers highlighting their exceptional professionalism, despite one report of unprofessional item handling.
Recent Reviews Mention...
“Warehouse is well organized, implying professionalism”
“Total professionals”
“unprofessional handling of items”
9. Conflict Handling
Nationwide Average: 4.07/10
McNaughton & Latrobe Moving & Storage appears to have a mixed record, demonstrating reluctance in addressing cost and damage issues while showing some responsiveness to challenges.
Recent Reviews Mention...
“refused to fix issues related to cost”
“no problem with finding a solution for challenges”
“lost sentimental items and computers, inventory issue”
10. Precision & Care
Nationwide Average: 8.01/10
McNaughton & Latrobe Moving & Storage consistently demonstrates a high level of attention and care for belongings, with only a few instances of damage reported.
Recent Reviews Mention...
“Took great care in old house and with possessions”
“charged for unused mattress bags, pizza oven cracked”
“they took great care of our belongings”
Great Crew Members
| Richard, | great job by Richard as crew chief and driver |
| Adam, Rob | provided professional, efficient, and careful service |
| Amelio, Andrew, Corben | worked hard and were respectful, being helpful |
| Luke | Luke was wonderful and answered all our questions promptly |
| Henry, very professional and careful | Diane, very helpful and pleasant |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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