PODS Moving & Storage has provided affordable storage containers for residential and commercial customers since 1998. It is a nationwide company with operations across the United States, so it can help you whether you’re moving across town or across the country. PODS will bring your container to you wherever you may be. You can pack and load it on your own or hire local experts to do the heavy lifting for you. For those who may be seeking various moving companies, Plum, PA moving services can be a good resource to check. PODS will then pick up the container once you’re done. The company can store it in one of its secure facilities or take it straight to your new home. You can leave all the driving to PODS. This team will get you where you need to go, quickly and safely. And if your plans change, no problem – PODS makes it easy to reschedule your pick-up or delivery dates. PODS has a service center in Leetsdale, PA, offering full, personalized support.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Plum, New Castle, Weirton, Steubenville, Hermitage, WilkinsburgShow More >
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is generally highly regarded for their service and ease, despite a few instances of dissatisfaction and negative experiences reported by customers.
Recent Reviews Mention...
“perfect choice”
“It was just OK”
“great service by movers”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage exhibits mixed performance with instances of both timely deliveries and considerable delays or scheduling issues.
Recent Reviews Mention...
“they were planning to deliver the next day”
“quick and timely”
“showed up 3 hours before delivery time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage generally offers reasonable prices and great value for money, despite a few criticisms about being pricey or having additional charges.
Recent Reviews Mention...
“reasonable price”
“Cost and convenience cannot be matched”
“most expensive”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage provides a highly variable experience, with numerous customers praising their helpful, responsive service, and others reporting significant issues with clarity, availability, and resolution of concerns.
Recent Reviews Mention...
“had to call to sort out payment issue”
“representatives were very helpful on the phone”
“was lied to by customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has mixed feedback with several customers facing unexpected charges, while others praise the company for keeping their word and adhering to initial estimates.
Recent Reviews Mention...
“quoted $2000 but asked for more upfront”
“was not honest about rental extension charges”
“charges were not clear”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage is highly praised for its quick service, fast pick-up, and efficiency.
Recent Reviews Mention...
“quick service”
“fast pick up”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives high praise for the courteous and professional demeanor of their staff and drivers, despite a few reports of rudeness.
Recent Reviews Mention...
“Very nice guys during pod drop-off”
“they are friendly”
“friendly service from Andrew”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage generally receives high praise for their service, indicating that many customers are satisfied and would choose to use their services again, despite a few instances of dissatisfaction and unwillingness for future engagements.
Recent Reviews Mention...
“would hire again”
“It was just OK”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage consistently receives commendation for its staff's professionalism across various roles, despite few negative critiques on unprofessionalism and inadequate business practices.
Recent Reviews Mention...
“unprofessional and condescending company”
“Andrew was professional”
“Tony and Mike demonstrated professionalism.”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage shows a consistent failure to address and rectify their service mistakes, leaving customers without resolutions.
Recent Reviews Mention...
“did not attempt to rectify the misplacement issue”
“runaround for weeks, no resolution provided”
“Company refused to rectify their delivery mistake”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage generally shows a high level of attentiveness and care, as reflected by numerous instances of items being intact, no damages, and positive remarks on their attention to detail, despite a few reports of mishaps and extra costs related to misplacement.
Recent Reviews Mention...
“items were undamaged but incurred extra costs due to misplacement”
“most careless customer team company”
“nothing was broken, even ceramic pots were intact”
Great Crew Members
| Andrew | Andrew provided excellent customer service, was professional |
| Rosie,Tony,Mike Lockard | Rosie was helpful, Tony and Mike showed professionalism and care. |
| Mike Lockard | Mike managed an extremely tight driveway brilliantly |
| Andrew | Andrew handled everything perfect, very professional |
| Drivers | fantastic job by drivers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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