Van Man Moving is a family-owned and operated moving company celebrating over 20 years in business. Based in Montgomery County and Chester County, Pennsylvania, they offer comprehensive moving, packing, delivery, and rental services. Alongside moving and packing, they provide assembly services, fragile-only packing, office moves, assisted living moving, and more. They pride themselves on their affordable rates, flexible scheduling, and 5-star service. In addition to serving their local community, they also extend their services to Lancaster, PA, offering the same commitment to excellent customer care, including 24/7 phone support for any questions or concerns. They even participated in activities such as providing trucks for the 9/11 Ground Zero clean up, underlining their drive to lend a helping hand wherever it's needed.
Van Man Inc
About Van Man Inc
Additional Cities Served: Lancaster, Norristown, Chester, West Chester, Phoenixville, BloomsburgShow More >
Moving Services
- Full Relocation Services
- Moving & Packing
- Assembly Services
- FragileOnly Packing
- Office Moves
- Assisted Living Moving
- Deliveries
- Pickup & Dropoff
- Short or Long Distance
- NextDay Deliveries
Awards
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Summarized Review of Van Man Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Van Man Inc is highly praised for the excellent work by its movers and their reliable, caring, careful, and professional nature, though there is a concern regarding inconsistencies in quality or recognition of services.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“had a very unfortunate experience”
2. Punctuality
Nationwide Average: 8.07/10
Van Man Inc has mixed reviews, with commendation for staying in contact about timing on move day and criticism for running late for another job.
Recent Reviews Mention...
“arrived promptly on time”
“guys are always punctual”
“were prompt”
3. Affordability
Nationwide Average: 7.69/10
Van Man Inc receives mixed reviews, with some customers finding the pricing fair, while others do not believe the cost is justified by the service provided.
Recent Reviews Mention...
“quote was the best one we got”
“affordability and availability fooled me”
“pricing has always been fair”
4. Communication
Nationwide Average: 7.53/10
Van Man Inc demonstrates variability in effectiveness, with some customers appreciating their responsiveness while others experienced issues with job completion.
Recent Reviews Mention...
“Ray promptly answered and kept me updated”
“communication excellent”
“Jay was responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Van Man Inc has mixed reviews, with some customers experiencing no price changes while others faced issues with incomplete work without adjustment to the initial quote.
Recent Reviews Mention...
“stuck to the quoted price”
“they left without finishing the work”
“fair estimate with no surprises”
6. Speed
Nationwide Average: 8.58/10
Van Man Inc is criticized for their lack of commitment to completing the job and seeming prioritization of profit over efficient service.
Recent Reviews Mention...
“completed the task very efficiently”
“efficient, made our lives easy”
“work was done fast”
7. Friendliness
Nationwide Average: 8.91/10
Van Man Inc exhibits mixed feedback, being seen as both professional and courteous by some, while others experienced complaints throughout their service.
Recent Reviews Mention...
“Clarence and Dan were very polite and gracious”
“guys are always courteous”
“were respectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Van Man Inc receives mixed feedback with some customers eager to reuse their services while others are hesitant or unwilling to do so.
Recent Reviews Mention...
“would definitely recommend”
“highly recommend Van Man and would hire again”
“would not hire again due to regret and frustration”
9. Professionalism
Nationwide Average: 8.31/10
Van Man Inc generally receives high praise for their courtesy and professional service, although there is an instance of reported lack of professionalism.
Recent Reviews Mention...
“Ray, Clarence, and Dan were very professional”
“team conducted themselves professionally”
“were professional, efficient, and respectful”
10. Conflict Handling
Nationwide Average: 4.07/10
Van Man Inc evidently falls short, as illustrated by their departure despite customer protests.
Recent Reviews Mention...
“they left despite my protests”
“Jay handled the TV damage well, making sure we're happy”
“came back to flip curio at no extra cost”
11. Precision & Care
Nationwide Average: 8.01/10
Van Man Inc generally performs well but has received criticism for instances of careless handling and unfinished work.
Recent Reviews Mention...
“very careful with our belongings”
“were respectful and careful with items”
“handle everything with care”
Great Crew Members
Ray, Clarence, Dan | Ray was very responsive. Clarence and Dan were polite and professional |
Jay | couldn't be happier with Jay and his team |
Jay | Jay was professional, responsive and provided great service |
Jay | Jay provided best service and quick response |
Jay | Jay was very accommodating and thorough. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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