Established in 2016, Kane and Family Movers is a moving company rooted in York, PA, providing services to South Central Pennsylvania and beyond, reaching as far as counties like Lancaster, Adam, Dauphin, Cumberland, and Lebanon. This family-operated business offers an array of services such as commercial packing and moving as well as specialty item packing and moving. They are recognized for their in-house labor packing and, moreover, exceptional in providing same-day services. Along with these services, one unique aspect that sets them aside is their damage coverage, ensuring any reported damage before the crew departs the job receives appropriate compensation. Overall, they are dedicated to providing professional service, ensuring a smooth moving process for their clients. If you are interested in exploring more movers in York, PA for your moving needs, you can visit our parent city page.
Kane and Family Movers
About Kane and Family Movers
Additional Cities Served: York, Hanover, Elizabethtown, Berwick, Middletown, MillersvilleShow More >
Moving Services
- Local Moves
- LongDistance Moves
- Commercial Moving
- Packing and Moving
- Specialty Item Packing and Moving
- InHouse Labor Packing
- Cheap Services
- Hourly Services
- LastMinute Services
Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Kane and Family Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Kane and Family Movers seems to struggle with consistently satisfying customers, reflected by numerous reports of damaged goods, overcharging, and overall negative experiences, despite a few instances of excellent service and high praise from some customers.
Recent Reviews Mention...
“scammers and thieves”
“The movers did an AMAZING job”
“complete disaster for several reasons”
2. Punctuality
Nationwide Average: 8.07/10
Kane and Family Movers frequently receives negative feedback for being late, not adhering to scheduled times, and displaying poor communication regarding their time management, although there are occasional instances of them being on time.
Recent Reviews Mention...
“did not show professionalism or reliability”
“they were late because they had to get gas”
“arrived within their scheduled timeframe”
3. Affordability
Nationwide Average: 7.69/10
Kane and Family Movers is generally considered expensive and untrustworthy in their pricing, with numerous complaints about overcharging and deceptive quotes overshadowing the isolated case of customer satisfaction.
Recent Reviews Mention...
“Pricing is very fair”
“end bill was $300 more than the quote”
“affordable”
4. Communication
Nationwide Average: 7.53/10
Kane and Family Movers generally appears to struggle with maintaining clear and responsive interactions, with numerous instances of failed, problematic, or non-existent follow-up, overshadowing the few positive mentions of pleasant staff.
Recent Reviews Mention...
“blocked my number and didn't resolve issues”
“workers claimed they were not allowed to leave until we paid”
“Everyone was patient, friendly and accommodating”
5. Stick to Prices
Nationwide Average: 5.99/10
Kane and Family Movers generally have a negative reputation for frequently charging more than their initial quotes and not adhering to pricing agreements.
Recent Reviews Mention...
“doubled the estimate unfairly”
“charged several hundred dollars extra unexpectedly”
“end bill was significantly higher than quoted”
6. Speed
Nationwide Average: 8.58/10
Kane and Family Movers are generally perceived as slow and inefficient, with numerous complaints about significant delays and careless service, despite a few instances of timely moves.
Recent Reviews Mention...
“threw belongings on the truck carelessly”
“efficiency at its best”
“Got the job done in less time than expected”
7. Friendliness
Nationwide Average: 8.91/10
Kane and Family Movers have received mixed reviews, with some customers experiencing very polite and professional behavior while others have reported instances of rudeness and unprofessionalism.
Recent Reviews Mention...
“they were beyond friendly the entire time”
“no mention of friendliness, implied negativity”
“Everyone was patient, friendly and accommodating”
8. Will Hire Again
Nationwide Average: 8.18/10
Kane and Family Movers are generally perceived negatively with multiple clients expressing strong dissatisfaction and a reluctance to use their services again, despite a few isolated instances of high praise and recommendations.
Recent Reviews Mention...
“would not hire again due to negative experience”
“would definitely hire them again”
“Would highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Kane and Family Movers have received mixed feedback, highlighting instances of unprofessionalism including poor handling of items and inappropriate behavior, balanced by a number of clients who commend their crew for being professional, polite, and conducting the move well.
Recent Reviews Mention...
“unprofessional behavior, Todd was drunk”
“Everything went professionally”
“gave the runaround about extra charges”
10. Conflict Handling
Nationwide Average: 4.07/10
Kane and Family Movers consistently fails to take responsibility for their actions, avoids providing satisfactory solutions to customer issues, and often lacks the effort or willingness to address and rectify damages or service problems.
Recent Reviews Mention...
“did not attempt to resolve issues”
“no visibility to what the damage waiver entailed”
“said they would fix damages but didn't have tools”
11. Precision & Care
Nationwide Average: 8.01/10
Kane and Family Movers frequently receive criticism for damaging furniture and belongings, although a few customers report satisfactory experiences with no damage to large items or with particular movers being careful.
Recent Reviews Mention...
“kept items and broke heirlooms”
“All of our things were handled with care”
“major damage to hardwood floors and walls”
Customer Insights
Cost: $ 1018.00 from 5 reviews
Local Move Duration: 5.5 hours from 7 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
Emily | First contact and made a good impression |
Kane | Kane named as part of fabulous crew |
Emily, two young gentlemen | Emily ensured alternate plans, gentlemen were hardworking and courteous |
Emily | Emily was wonderful in helping me plan |
Kane | Kane made the moving process exceptional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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