Family-owned for over 80 years, Cadden Bros. Moving & Storage is one of the leading providers of quality moving services on the East Coast. This Olyphant-based company serves residents and businesses throughout Scranton and the surrounding areas in Northeastern Pennsylvania, helping them move to Virginia, North Carolina, Florida, and nearby states. With its wealth of knowledge and experience, Cadden Bros. Moving & Storage is able to offer local or long-distance moves at an affordable price point that can be adjusted based on your needs. It also accommodates same-day pick-ups and deliveries while providing secure storage solutions and professional packing and crating services. Founded in 1932, Cadden Bros. Moving & Storage is proud of its longevity and personalized service that customers have grown to trust.
Cadden Bros. Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Cadden Bros. Moving & Storage
Additional Cities Served: Wilkes-Barre, Dunmore, Kingston, East Stroudsburg, Nanticoke, BerwickShow More >
Moving Services
- Local Moving Services
- Storage Services
- Interstate Moving
- International Moving
- Packing Service
Pennsylvania Moving License
Active
Last Checked: 04/13/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Cadden Bros. Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Cadden Bros. Moving & Storage receives high praise for their excellent movers, efficient and professional service, despite a few reports of unprofessional behavior and damaged furniture.
Recent Reviews Mention...
“excellent movers”
“well worth my dollar and my time”
“Truly satisfied with the service”
2. Punctuality
Nationwide Average: 8.07/10
Cadden Bros. Moving & Storage generally receives high praise for their timeliness, with numerous instances of arriving on time or even early, despite a few isolated reports of late arrivals.
Recent Reviews Mention...
“arrived a day early to avoid rain”
“showed up on time”
“The drivers were on time”
3. Affordability
Nationwide Average: 7.69/10
Cadden Bros. Moving & Storage receives mixed feedback, with many customers finding their prices reasonable and well worth the money, while others express discontent with being charged more than initial quotes.
Recent Reviews Mention...
“pennies on the dollar compared to market prices”
“amazed at how cheap the storage fee was”
“quoted $900, paid over $1500”
4. Communication
Nationwide Average: 7.53/10
Cadden Bros. Moving & Storage receives mixed feedback, with some customers reporting excellent attention, responsiveness, and helpfulness, while a significant number express dissatisfaction due to poor experiences, unprofessionalism, and a lack of empathy and follow-through on issues.
Recent Reviews Mention...
“Attention from moving crew and management”
“no empathy or apologies for poor experience”
“happily pointed me to another company”
5. Stick to Prices
Nationwide Average: 5.99/10
Cadden Bros. Moving & Storage receives mixed feedback but tends towards negative experiences, with some customers praising fair pricing while others report being overcharged compared to their initial quotes.
Recent Reviews Mention...
“delivered our furniture at half the price quoted by big companies”
“Paid the price quoted”
“overcharged from initial quote”
6. Speed
Nationwide Average: 8.58/10
Cadden Bros. Moving & Storage generally receives high marks for quick and efficient service, although there are some reports of jobs being abandoned or taking excessively long.
Recent Reviews Mention...
“Worked fast and efficiently”
“abandoned job, not completed”
“left the job immediately, not speedy”
7. Friendliness
Nationwide Average: 8.91/10
Cadden Bros. Moving & Storage receives mixed feedback, with many clients finding their staff friendly, courteous, and professional, while a notable number have reported experiences of unprofessionalism and rudeness.
Recent Reviews Mention...
“felt incredibly uncomfortable with their comments”
“staff was friendly”
“everyone was courteous and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Cadden Bros. Moving & Storage receives mixed opinions with a substantial number of customers expressing strong loyalty and intent to rehire, while a notable segment would not consider using their services again due to negative experiences.
Recent Reviews Mention...
“would hire again”
“would recommend this company and would hire again”
“Highly recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Cadden Bros. Moving & Storage receives mixed reviews, with numerous customers commending their professionalism and service quality while a significant portion express dissatisfaction due to unprofessional behavior and conduct issues.
Recent Reviews Mention...
“with professionalism”
“extremely professional and well qualified moving and storage company”
“Moving crew provided great service”
10. Conflict Handling
Nationwide Average: 4.07/10
Cadden Bros. Moving & Storage generally shows negative customer feedback, with numerous reports of a lack of attempts to rectify issues, poor responsiveness, and an unwillingness to compensate for damages or lost items, except for a couple of instances where they provided guidance or referred customers to others.
Recent Reviews Mention...
“denied claims and was harsh on the phone”
“happily pointed me to another company”
“0 remorse from company with issues”
11. Precision & Care
Nationwide Average: 8.01/10
Cadden Bros. Moving & Storage experiences contrasting customer feedback, with some praising their excellent care and successful transportation without damages, while many others report significant mishandling, resulting in damaged, stained, or even stolen items.
Recent Reviews Mention...
“without harming any property”
“Not one item was broken or missing”
“furniture permanently damaged and couch stained”
Customer Insights
Cost: $ 1686.00 from 3 reviews
Local Move Duration: 3.25 hours from 4 reviews
Great Crew Members
| Russ, Adrian | nice job moving my furniture and putting things together |
| Patrick | Patrick provided a personal quote and quick service |
| Russel | Russel was careful with possessions and considerate about weather |
| Russell | Russell did a fantastic job |
| Ricky, Teddy | successfully navigated tight corners without issue |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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