Founded in 2011, Bellhop Moving is a national moving company with locations in nearly every state, including Pennsylvania. In Philadelphia, Bellhop performs local and long-distance residential moves for the entire area, including Fishtown, Old City, Fairmount, and beyond. As a national moving company, Bellhop is uniquely equipped to handle long-distance moves of any distance, making them an especially good option for those moving cross-country. In addition to its standard moving service, Bellhop also offers hourly labor, making it easy to decide exactly how much help you need with your move. If you're looking for more options, feel free to check out our list of Philadelphia, PA movers. With over 200,000 moves performed in the past nine years, Bellhop is one of the most experienced moving companies available.
Bellhop Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bellhop Moving
Additional Cities Served: Trenton, Camden, Norristown, Chester, Bridgeton, GlassboroShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- LastMinute Moves
- Commercial Moves
- LaborOnly Moving
- Self Storage
- Apartment Moving
- Furniture Moving
- Packing and Unpacking
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Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bellhop Moving receives mixed reviews, with numerous customers citing unprofessional and disappointing experiences, while a significant portion praises the company for efficient, professional service and exceptional moving experiences.
Recent Reviews Mention...
“very late and bad customer service.”
“terrible experience with the company”
“absolutely terrible service”
2. Punctuality
Nationwide Average: 8.07/10
Bellhop Moving frequently faces issues with being late, cancellations, and lack of proper communication, despite a number of instances where they were commended for being on time or early.
Recent Reviews Mention...
“they were very late.”
“less than 24 hours notice for cancellation”
“Truck arrived late”
3. Affordability
Nationwide Average: 7.69/10
Bellhop Moving generates mixed reviews but tends towards being seen as an affordable option with many customers finding exceptional value and fairness in pricing, despite some complaints of overcharging and pricing discrepancies.
Recent Reviews Mention...
“overcharge”
“Charged over 200 more than quoted”
“very very affordable”
4. Communication
Nationwide Average: 7.53/10
Bellhop Moving seems to have a polarized feedback profile, with many customers experiencing significant issues such as poor responsiveness and last-minute updates, while a notable segment praises its communication, responsiveness, and the user experience provided through its website and customer service.
Recent Reviews Mention...
“never got a call back”
“bad customer service and delete reviews.”
“poor communication with last-minute update”
5. Stick to Prices
Nationwide Average: 5.99/10
Bellhop Moving generally struggles to maintain consistency, with numerous customers reporting charges significantly above their initial quotes despite a few reports of satisfactory resolutions to billing disputes.
Recent Reviews Mention...
“take belongings, not sticking to quoted prices”
“canceled my move, not sticking to quoted services”
“trying to charge double the estimate”
6. Speed
Nationwide Average: 8.58/10
Bellhop Moving receives mixed feedback, with numerous clients praising their efficiency and swiftness, while a significant number of others report delays and a lack of urgency, indicating inconsistency in service speed.
Recent Reviews Mention...
“worked quickly”
“Fast and easy to work with”
“Movers stood around doing nothing at start”
7. Friendliness
Nationwide Average: 8.91/10
Bellhop Moving consistently receives praise for their team's professional, respectful, and friendly demeanor, despite a few isolated complaints of unprofessionalism.
Recent Reviews Mention...
“the movers were very nice”
“Khalil and Angel were wonderful and helpful.”
“team was great which implies friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Bellhop Moving has received mixed feedback, with a number of customers expressing dissatisfaction and a reluctance to use their services again, while others praised their experience and expressed a strong willingness to rehire.
Recent Reviews Mention...
“would recommend only with flexibility”
“I wouldn't recommend.”
“would definitely not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Bellhop Moving shows a divided sentiment among customers, with numerous glowing reviews of professional behavior balanced against an almost equal number of complaints regarding unprofessional conduct and lack of experience.
Recent Reviews Mention...
“Movers were excellent”
“unprofessional behavior during the move.”
“crew was inexperienced.”
10. Conflict Handling
Nationwide Average: 4.07/10
Bellhop Moving has shown a mixed response, with numerous customers expressing dissatisfaction over unaddressed issues and inadequate resolutions, though a few reports indicate efforts to amend problems.
Recent Reviews Mention...
“no attempt to rectify the last-minute cancellation”
“they offered me a low settlement for damages”
“claims department won't cover damages.”
11. Precision & Care
Nationwide Average: 8.01/10
Bellhop Moving demonstrates a mixed performance with numerous instances of careful handling and significant attention to detail, alongside a notable amount of reported damages and negligence.
Recent Reviews Mention...
“they broke an irreplaceable part of my bed”
“ruined the stairs, couch, door, and the treadmill.”
“packed items super well and took care of my favorite items”
Customer Insights
Cost: $ 959.00 from 5 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 4 hours from 17 reviews
Great Crew Members
| Derrick, Nicholas, Aamir, Luis, Henry | great because they were prompt, professional, and quick |
| Khalil, Angel | went above and beyond. |
| Patrick, Las, Khalid | Patrick packed items well, Las moved many heavy items, Khalid was kind in disassembly |
| Derrick, Malik, Khaliyl, Brendan | Did a better job than expected, really nice and fast |
| Patrick Reynolds | went over and beyond the whole day |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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