Ben the Mover Guy

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based on 1270+ data points
Circle Info

About Ben the Mover Guy

Founded in 2015, this small, local Philly moving company provides residential and office moving services to the inner Philadelphia area. This company's services include storage unit loading, furniture pickup and delivery, junk removal, and packing services. Despite its small size, Ben the Mover Guy is known throughout Philadelphia for its crew of professional movers and its dedication to high-quality service. Every move comes with dollies, tie-downs, a hand truck, moving pads, tools, and tape with additional packing supplies available for a fee. Ben the Mover Guy also offers labor-only moving service for those who prefer to rent their own truck. For more information about other movers in Philadelphia, PA, you can visit our Philadelphia, PA movers page.

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Moving Services

  • Residential Moves
  • Office Moves
  • Loading/Unloading
  • Storage Units/Pods
  • Furniture Pickup/Delivery
  • Packing/Unpacking Services
  • Small & Long Distance Residential Moves
  • Office Moves
  • Packing Services
  • Furniture Pickup & Delivery
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2857354

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Philadelphia, PA 2023 award
Top 10 Movers in Philadelphia, PA 2022 award
Top 10 Movers in Philadelphia, PA 2021 award
Top 10 Movers in Philadelphia, PA 2020 award

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Summarized Review of Ben the Mover Guy

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.94/10

Nationwide Average: 8.44/10

Comment Dots

Ben the Mover Guy receives varying feedback, with several customers praising his team's efficient and professional service while others criticize him for unprofessionalism and service issues.

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Recent Reviews Mention...

the entire process easy and stress free

so professional

many of my belongings were damaged

2. Punctuality

8.76/10

Nationwide Average: 8.07/10

Comment Dots

Ben the Mover Guy generally receives high praise for timeliness and reliability, though there are a few instances of significant delays and poor communication regarding scheduling.

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Recent Reviews Mention...

was right on time

was prompt

showed up on time

3. Affordability

9.05/10

Nationwide Average: 7.69/10

Comment Dots

Ben the Mover Guy is generally perceived to offer very reasonable and competitive rates, though there are few instances of dissatisfaction due to unexpected charges and deviations from initial quotes.

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Recent Reviews Mention...

they are affordable

great price offered

at a great price

4. Communication

8.21/10

Nationwide Average: 7.53/10

Comment Dots

Ben the Mover Guy receives mixed feedback with some customers praising his responsiveness and professionalism, especially through text, while others criticize his lack of response, failure to provide updates, and issues with following directions.

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Recent Reviews Mention...

very professional and courteous staff

Great communication skills

great with communicating beforehand

5. Stick to Prices

5.37/10

Nationwide Average: 5.99/10

Comment Dots

Ben the Mover Guy has a predominantly negative reputation for adding unexpected charges and not adhering to initial quotes, with customers frequently reporting bill discrepancies and payment issues.

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Recent Reviews Mention...

came in UNDER budget

mentioned a settlement suggesting fault

quoted a fraction of what first company did

6. Speed

9.31/10

Nationwide Average: 8.58/10

Comment Dots

Ben the Mover Guy is highly regarded for their efficiency and ability to quickly and expertly complete moves, despite an isolated report of intentional slowness.

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Recent Reviews Mention...

quickly carried large and heavy boxes down stairs

efficient

whole move done in less than two hours

7. Friendliness

9.33/10

Nationwide Average: 8.91/10

Comment Dots

Ben the Mover Guy generally receives high praise for the courteous and congenial demeanor of his team, with the majority of customers describing their interactions as pleasant and the staff as professional and kind, despite a couple of isolated incidents of perceived rudeness.

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Recent Reviews Mention...

the movers were very courteous

team was courteous

staff were very professional and courteous

8. Will Hire Again

8.74/10

Nationwide Average: 8.18/10

Comment Dots

Ben the Mover Guy has received a mixed yet leaning towards positive feedback, with a considerable number of customers expressing high satisfaction and a willingness to rehire, alongside some customers who had negative experiences and would not choose the service again.

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Recent Reviews Mention...

made the entire process easy and stress free

would definitely not hire again

would easily recommend them

9. Professionalism

8.5/10

Nationwide Average: 8.31/10

Comment Dots

Ben the Mover Guy has received mixed feedback with several instances of unprofessional conduct reported, although many customers describe the team as highly professional, respectful, and proficient at their job.

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Recent Reviews Mention...

ran sofa into wall carelessly

great work by movers

so professional

10. Conflict Handling

2.73/10

Nationwide Average: 4.07/10

Comment Dots

Ben the Mover Guy appears to have a generally poor record, with several instances of inadequate compensation for damages, refusal to accept accountability, and a tendency to dismiss customer concerns, despite a singular instance where a refund was issued for a cancellation.

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Recent Reviews Mention...

did not reach out for damages, indicating no resolution offered

no attempt to rectify damages and missing items

admitted wrong but retracted offer due to personal reason

11. Precision & Care

8.13/10

Nationwide Average: 8.01/10

Comment Dots

Ben the Mover Guy has received mixed feedback, with several customers noting excellent care and no damage to belongings while a notable group experienced significant item damage and improper handling.

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Recent Reviews Mention...

my ikea bookshelf and other items were damaged

quickly carried large and heavy boxes safely

damaged furniture and left muddy tracks in house

Customer Insights icon

Customer Insights

Cost: $ 930.00 from 5 reviews


Local Move Duration: 3 hours from 17 reviews

Great Crew Members icon

Great Crew Members

BenBen is a very honest guy and a man of his word
BenBen The Mover and his team are the best
BenThanks again, Ben!
BenBen and his team were courteous and fast
Bengreat work by movers
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Ben the Mover Guy

Location
Philadelphia, PA, 19139
Phone
(267) 349-3727
Link
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