Founded in 2015, this small, local Philly moving company provides residential and office moving services to the inner Philadelphia area. This company's services include storage unit loading, furniture pickup and delivery, junk removal, and packing services. Despite its small size, Ben the Mover Guy is known throughout Philadelphia for its crew of professional movers and its dedication to high-quality service. Every move comes with dollies, tie-downs, a hand truck, moving pads, tools, and tape with additional packing supplies available for a fee. Ben the Mover Guy also offers labor-only moving service for those who prefer to rent their own truck. For more information about other movers in Philadelphia, PA, you can visit our Philadelphia, PA movers page.
Ben the Mover Guy
About Ben the Mover Guy
Additional Cities Served: Camden, Atlantic City, Norristown, Chester, Glassboro, West ChesterShow More >
Moving Services
- Residential Moves
- Office Moves
- Loading/Unloading
- Storage Units/Pods
- Furniture Pickup/Delivery
- Packing/Unpacking Services
- Small & Long Distance Residential Moves
- Office Moves
- Packing Services
- Furniture Pickup & Delivery
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Ben the Mover Guy
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ben the Mover Guy receives varying feedback, with several customers praising his team's efficient and professional service while others criticize him for unprofessionalism and service issues.
Recent Reviews Mention...
“the entire process easy and stress free”
“so professional”
“many of my belongings were damaged”
2. Punctuality
Nationwide Average: 8.07/10
Ben the Mover Guy generally receives high praise for timeliness and reliability, though there are a few instances of significant delays and poor communication regarding scheduling.
Recent Reviews Mention...
“was right on time”
“was prompt”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Ben the Mover Guy is generally perceived to offer very reasonable and competitive rates, though there are few instances of dissatisfaction due to unexpected charges and deviations from initial quotes.
Recent Reviews Mention...
“they are affordable”
“great price offered”
“at a great price”
4. Communication
Nationwide Average: 7.53/10
Ben the Mover Guy receives mixed feedback with some customers praising his responsiveness and professionalism, especially through text, while others criticize his lack of response, failure to provide updates, and issues with following directions.
Recent Reviews Mention...
“very professional and courteous staff”
“Great communication skills”
“great with communicating beforehand”
5. Stick to Prices
Nationwide Average: 5.99/10
Ben the Mover Guy has a predominantly negative reputation for adding unexpected charges and not adhering to initial quotes, with customers frequently reporting bill discrepancies and payment issues.
Recent Reviews Mention...
“came in UNDER budget”
“mentioned a settlement suggesting fault”
“quoted a fraction of what first company did”
6. Speed
Nationwide Average: 8.58/10
Ben the Mover Guy is highly regarded for their efficiency and ability to quickly and expertly complete moves, despite an isolated report of intentional slowness.
Recent Reviews Mention...
“quickly carried large and heavy boxes down stairs”
“efficient”
“whole move done in less than two hours”
7. Friendliness
Nationwide Average: 8.91/10
Ben the Mover Guy generally receives high praise for the courteous and congenial demeanor of his team, with the majority of customers describing their interactions as pleasant and the staff as professional and kind, despite a couple of isolated incidents of perceived rudeness.
Recent Reviews Mention...
“the movers were very courteous”
“team was courteous”
“staff were very professional and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Ben the Mover Guy has received a mixed yet leaning towards positive feedback, with a considerable number of customers expressing high satisfaction and a willingness to rehire, alongside some customers who had negative experiences and would not choose the service again.
Recent Reviews Mention...
“made the entire process easy and stress free”
“would definitely not hire again”
“would easily recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Ben the Mover Guy has received mixed feedback with several instances of unprofessional conduct reported, although many customers describe the team as highly professional, respectful, and proficient at their job.
Recent Reviews Mention...
“ran sofa into wall carelessly”
“great work by movers”
“so professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Ben the Mover Guy appears to have a generally poor record, with several instances of inadequate compensation for damages, refusal to accept accountability, and a tendency to dismiss customer concerns, despite a singular instance where a refund was issued for a cancellation.
Recent Reviews Mention...
“did not reach out for damages, indicating no resolution offered”
“no attempt to rectify damages and missing items”
“admitted wrong but retracted offer due to personal reason”
11. Precision & Care
Nationwide Average: 8.01/10
Ben the Mover Guy has received mixed feedback, with several customers noting excellent care and no damage to belongings while a notable group experienced significant item damage and improper handling.
Recent Reviews Mention...
“my ikea bookshelf and other items were damaged”
“quickly carried large and heavy boxes safely”
“damaged furniture and left muddy tracks in house”
Customer Insights
Cost: $ 930.00 from 5 reviews
Local Move Duration: 3 hours from 17 reviews
Great Crew Members
Ben | Ben is a very honest guy and a man of his word |
Ben | Ben The Mover and his team are the best |
Ben | Thanks again, Ben! |
Ben | Ben and his team were courteous and fast |
Ben | great work by movers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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