Chaz & Crew

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Very Good
based on 619+ data points
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About Chaz & Crew

The stress caused by moving comes mainly from the expense and all the heavy lifting. Sometimes it's overwhelming when you realize how many things you own. Chaz & Crew brings the muscle so you can focus on other aspects of your relocation. It offers labor services for moving and other tasks in Philadelphia, PA that require some heavy-lifting. Whether loading a truck, mobile storage unit, or rearranging furniture, you can count on Chaz & Crew. Its professional crews have the experience to handle all sorts of furniture. This includes large or complicated items such as pianos, safes, and hot tubs. Chaz & Crew will get to your home or office ready to start the day and help you with your labor needs at an affordable rate.

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Moving Services

  • Residential moving
  • Commercial moving
  • Labor only services
  • Same day service
  • Local moving
  • Longdistance moving
  • Lastminute moving
  • Furniture moving
  • Packing services
  • Storage services

Awards

Top 10 Movers in Philadelphia, PA 2023 award
Top 10 Movers in Philadelphia, PA 2022 award
Top 10 Movers in Philadelphia, PA 2021 award

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Summarized Review of Chaz & Crew

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.07/10

Nationwide Average: 8.44/10

Comment Dots

Chaz & Crew garners overwhelmingly positive feedback for their professionalism, efficiency, and exceptional service, despite a few isolated incidents of dissatisfaction and damage.

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Recent Reviews Mention...

Chaz and crew were great and took excellent care

surprisingly, all boxes and furniture fit

Jalen was extremely professional and responsive

2. Punctuality

9.07/10

Nationwide Average: 8.07/10

Comment Dots

Chaz & Crew overwhelmingly demonstrates a consistent ability to arrive on or ahead of time, making them highly reliable for timely service.

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Recent Reviews Mention...

they were there when needed

were able to squeeze us in on the same day

They were able to fit us into their schedule on short notice

3. Affordability

8.31/10

Nationwide Average: 7.69/10

Comment Dots

Chaz & Crew is highly regarded by customers for their competitive pricing, great value, and fairness, despite a single report of costs exceeding expectations.

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Recent Reviews Mention...

Great price

pricing is very competitive

The value was excellent

4. Communication

8.56/10

Nationwide Average: 7.53/10

Comment Dots

Chaz & Crew generally excel with numerous instances of being highly responsive, communicative, and accommodating, notwithstanding a few reported instances of communication breakdowns.

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Recent Reviews Mention...

Jalen was responsive throughout the process

great communication

Team was extremely responsive

5. Stick to Prices

6.5/10

Nationwide Average: 5.99/10

Comment Dots

Chaz & Crew generally earns trust by reliably honoring their quotes, despite occasional complaints of pricing inconsistencies.

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Recent Reviews Mention...

100% reliable

clear bait and switch and a scam

Insisted on giving what was paid for

6. Speed

9.16/10

Nationwide Average: 8.58/10

Comment Dots

Chaz & Crew overwhelmingly receives high praise for their rapid and efficient service, with the majority of clients reporting exceptionally quick moving experiences.

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Recent Reviews Mention...

moved everything in probably 30 minutes

the crew was quick

entire Pod was loaded in two hours

7. Friendliness

9.65/10

Nationwide Average: 8.91/10

Comment Dots

Chaz & Crew consistently demonstrates exceptional politeness, professionalism, and genuine kindness, making them highly regarded for their amicable and respectful interactions.

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Recent Reviews Mention...

The guys were super nice and accommodating

they are friendly

They were kind

8. Will Hire Again

9/10

Nationwide Average: 8.18/10

Comment Dots

Chaz & Crew experiences overwhelmingly positive feedback, with nearly all customers expressing a high likelihood or intention to use their services in the future, indicating strong satisfaction and trust.

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Recent Reviews Mention...

I highly recommend them

will use them in a heartbeat

HIGHLY RECOMMEND!!!

9. Professionalism

9.23/10

Nationwide Average: 8.31/10

Comment Dots

Chaz & Crew overwhelmingly receives praise for their professionalism, efficiency, and courteous behavior, despite a few isolated criticisms regarding unprofessional conduct.

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Recent Reviews Mention...

crew was professional

The team was professional and helpful

They were professional

10. Conflict Handling

5.42/10

Nationwide Average: 4.07/10

Comment Dots

Chaz & Crew shows mixed performance with instances of great accommodation and responsiveness alongside notable failures in addressing mistakes and damages.

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Recent Reviews Mention...

didn't correct issues or finish the job

worked around my mishap with no problems

accommodated change in booking date

11. Precision & Care

8.24/10

Nationwide Average: 8.01/10

Comment Dots

Chaz & Crew consistently receives high praise for their meticulous attention to ensuring personal possessions are moved safely and with great caution, despite a few instances of dissatisfaction related to damages.

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Recent Reviews Mention...

took excellent care of my grandmother's China cabinet

They were extremely careful with all of our personal possessions

VERY CAREFUL with items

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Customer Insights

Local Move Duration: 2 hours from 10 reviews

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Great Crew Members

ChazChaz and crew came to the rescue and were great
Jalen, ChazJalen was professional and Chaz helped last minute
Jalenmade sure we were up to date and responded quickly
ChazChaz and Crew loaded up the truck quickly and carefully
Chaz, JalenChaz and Jalen deserved praise for being great and communicative
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Chaz & Crew

Location
Philadelphia, PA, 19141
Phone
(866) 992-5656
Link
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