Cool Moving is a Philadelphia-based moving company with over five years of experience in the industry. They offer a full range of moving services for local moves, packing assistance, same-day moves, apartment moves, residential moves, and commercial moves. The company prides itself on providing professional care, reliability, cost-effective services, efficiency, and friendliness to its clients. In addition to moving services, Cool Moving also offers packing and unpacking solutions for customers. With a team of professional movers dedicated to providing premium service, Cool Moving aims to be the best moving company in the region.
Cool Moving
Fabulous
based on 913+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Cool Moving
Additional Cities Served: Allentown, Reading, Trenton, Camden, Wilmington, NorristownShow More >
Moving Services
- Local Moves
- Packing Assistance
- Same Day Moves
- Apartment Moves
- Residential Moves
- Commercial Moves
- Packaging & Unpacking
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Cool Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.65/10
Nationwide Average: 8.44/10
Cool Moving consistently delivers exceptional moving services, as evidenced by overwhelmingly positive feedback praising their fast, efficient, and professional approach, as well as their ability to handle furniture gently and make the moving process seamless and painless.
Recent Reviews Mention...
“great job by movers”
“great service”
“great services by movers”
2. Punctuality
9.53/10
Nationwide Average: 8.07/10
Cool Moving consistently demonstrates remarkable timeliness, with the vast majority of feedback highlighting their prompt arrivals and efficient service, despite a few reports of minor delays.
Recent Reviews Mention...
“arriving when they said they would”
“they finished in 5 hours”
“team arrived promptly”
3. Affordability
9.21/10
Nationwide Average: 7.69/10
Cool Moving is overwhelmingly perceived as offering affordable, competitive pricing, with only a few customers finding the costs higher than expected.
Recent Reviews Mention...
“affordable prices as well”
“affordable prices”
“very affordable prices”
4. Communication
8.73/10
Nationwide Average: 7.53/10
Cool Moving generally excels with its responsiveness, clear and effective communication, and friendly customer service approach, although there were a few instances of communication lapses and concerns.
Recent Reviews Mention...
“very polite”
“their communication throughout the process was excellent”
“response time was quick”
5. Stick to Prices
7.82/10
Nationwide Average: 5.99/10
Cool Moving generally maintains the initially quoted prices with many customers appreciating the lack of hidden or surprise fees, despite a few reports of unexpected cost increases.
Recent Reviews Mention...
“no hidden fees, stuck to the quoted price”
“No surprises at end, services are flat fee.”
“final cost within estimate”
6. Speed
9.55/10
Nationwide Average: 8.58/10
Cool Moving is consistently praised for being exceptionally fast, efficient, and able to complete moves quicker than expected, with only a few exceptions noting slower service.
Recent Reviews Mention...
“efficient in their job”
“quick and efficient”
“amazingly fast”
7. Friendliness
9.54/10
Nationwide Average: 8.91/10
Cool Moving consistently demonstrates exceptional politeness, helpfulness, and a professional yet friendly attitude in all aspects of their service, making client experiences significantly positive and less stressful.
Recent Reviews Mention...
“very kind”
“very friendly”
“very polite”
8. Will Hire Again
9.54/10
Nationwide Average: 8.18/10
Cool Moving garners overwhelmingly positive feedback, with the vast majority of customers expressing a strong desire to use their services again, citing reasons such as high recommendations, satisfaction with the service provided, and intentions to exclusively use Cool Moving for future moves, despite a single dissenting opinion.
Recent Reviews Mention...
“would definitely use them again”
“highly recommended”
“would hire again”
9. Professionalism
9.48/10
Nationwide Average: 8.31/10
Cool Moving overwhelmingly receives high praise for its crew's professionalism, efficiency, and respectful behavior, marking it as a highly professional and reliable moving service.
Recent Reviews Mention...
“professional in the job they are doing”
“utmost professionalism and efficiency”
“incredibly professional and efficient”
10. Conflict Handling
1.78/10
Nationwide Average: 4.07/10
Cool Moving has shown an inadequate response, offering minimal to no efforts in rectifying customer grievances, with the owner's attempts being particularly noted as unhelpful.
Recent Reviews Mention...
“Owner's response was inadequate and unhelpful.”
“owner offered me nothing except a "sorry"”
“didn't attempt to rectify the situation”
11. Precision & Care
9.61/10
Nationwide Average: 8.01/10
Cool Moving has consistently been praised for their meticulous and careful approach, ensuring that belongings are well-protected, securely wrapped, and safely transported, despite a few isolated incidents suggesting room for improvement.
Recent Reviews Mention...
“very gentle & caring with all the moving”
“wrapped my coach and bed for safety”
“handled our belongings with care”
Customer Insights
Cost: $ 1012.00 from 3 reviews
Local Move Duration: 3.5 hours from 17 reviews
Great Crew Members
| Loida Ezzo | Thank you guys, great job |
| Alex | handled everything well despite the rain |
| Alex | efficient and wonderful service |
| Alex | Alex was prompt, friendly, and transparent about pricing |
| Alex | extremely friendly and made the move comfortable |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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