Gentle Giant Moving Company is a full-service moving company with over 40 years of experience. Based in the US, they have 20 locations across the country, providing services for both residential and commercial moves. One of their locations includes Philadelphia, PA. Their service area includes local, long-distance, and cross-country moves. Gentle Giant offers a full range of services, including packing and unpacking, moving box delivery, craning and specialty moving, and storage facilities. What sets Gentle Giant apart within the industry is their commitment to client satisfaction, with 80% of their work coming from repeat and referral business.
Gentle Giant Moving Company
Ranked Top 10 Best Movers in Philadelphia, PA
Exceptional
based on 782+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Additional Cities Served: Camden, Norristown, Chester, Glassboro, West Chester, LindenwoldShow More >
Moving Services
- Packing & Unpacking
- Moving Box Delivery
- Craning & Specialty Moving
- Storage Facilities
- White Glove Moving
- Local Moving
- Long Distance Moving
- Commercial Moving
- Piano Moving Services
- Moving Services for residential and commercial moving
Awards
Have feedback for Gentle Giant Moving Company?
Error. Please try again later.
Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.68/10
Nationwide Average: 8.44/10
Gentle Giant Moving Company is consistently praised for exceptional service, professionalism, and efficiency, creating overwhelmingly positive and stress-free moving experiences, with only one noted instance of dissatisfaction.
Recent Reviews Mention...
“Steven C. and Joel B. did amazing work”
“made moving as easy as possible”
“Gentle Giant moving company is awesome”
2. Punctuality
9.49/10
Nationwide Average: 8.07/10
Gentle Giant Moving Company consistently demonstrates promptness and timeliness in their arrivals and scheduling, as reflected by numerous customer experiences that praise the company for being on time, with a single exception noting a delay.
Recent Reviews Mention...
“they were prompt”
“they were punctual”
“they arrived promptly”
3. Affordability
9.13/10
Nationwide Average: 7.69/10
Gentle Giant Moving Company is highly regarded for its reasonable pricing, offering competitive quotes, great value for money, and often coming in under budget, despite a solitary concern about value related to paying for a lunch hour.
Recent Reviews Mention...
“reasonably priced”
“very very reasonable price quote”
“It's a competitive price”
4. Communication
9.53/10
Nationwide Average: 7.53/10
Gentle Giant Moving Company excels with consistently very polite, responsive, and effective interactions, alongside appreciative mentions of specific staff members who are available, helpful, and excellent at coordinating and answering questions, leading to an overall seamless customer experience despite one noted instance of communication breakdown.
Recent Reviews Mention...
“very polite”
“Andrew was always available”
“Dominique was amazing in coordinating ”
5. Stick to Prices
9.48/10
Nationwide Average: 5.99/10
Gentle Giant Moving Company consistently delivers services at or below their initial estimates, demonstrating reliability and transparency in their billing.
Recent Reviews Mention...
“other reviews noted customers paid more than quote”
“got a confirmation the day before”
“completed under the quoted price”
6. Speed
9.64/10
Nationwide Average: 8.58/10
Gentle Giant Moving Company is consistently praised for their efficiency and quickness in handling moves, despite one report of items being moved too quickly resulting in damage.
Recent Reviews Mention...
“45 minutes for 300 sq ft is fast”
“very efficient in moving”
“so efficient in moving”
7. Friendliness
9.85/10
Nationwide Average: 8.91/10
Gentle Giant Moving Company consistently demonstrates exceptional politeness, a great sense of humor, and a kind, patient, and professional demeanor that contributes to a pleasant and stress-free moving experience.
Recent Reviews Mention...
“were very polite”
“great sense of humor”
“entire crew were all kind, had upbeat attitudes”
8. Will Hire Again
9.63/10
Nationwide Average: 8.18/10
Gentle Giant Moving Company is highly regarded with customers showing a strong preference for repeat service due to exceptional experiences, although there is a minor dissent mentioning issues and broken items.
Recent Reviews Mention...
“would recommend them to anyone”
“would definitely use them again”
“I would definitely recommend this company”
9. Professionalism
9.75/10
Nationwide Average: 8.31/10
Gentle Giant Moving Company consistently receives high praise for their crew's expertise, efficiency, and courteous conduct, coming across as true professionals in the moving industry.
Recent Reviews Mention...
“exemplified professionalism and expertise”
“were professional”
“they were professional”
10. Conflict Handling
6.73/10
Nationwide Average: 4.07/10
Gentle Giant Moving Company generally receives high praise for being remarkably flexible, accommodating, and proactive in addressing issues, despite occasional lapses in follow-through.
Recent Reviews Mention...
“took additional calls and days to attempt to right a wrong”
“made time for us when they didn't really need to”
“incredibly flexible and accommodating on short notice”
11. Precision & Care
9.52/10
Nationwide Average: 8.01/10
Gentle Giant Moving Company consistently receives praise for its careful handling, attention to detail, and conscientious treatment of clients' belongings, although there are isolated reports of damage.
Recent Reviews Mention...
“exercised care, especially with the wing chair”
“they were very careful”
“handled everything with care”
Customer Insights
Local Move Duration: 4 hours from 6 reviews
Great Crew Members
| Steven C., Joel B. | went beyond amazing in their service |
| Ken M., Jon C., Jon A. | awesome and efficient, made the move seamless |
| Andrew, Scott, Chris, John A, Jon C | all mentioned positively for their kindness and professionalism |
| Micky, Scottie, Ken | hard-working and very attentive |
| James, Michael, Dominique | James and Michael were fantastic, Dominique coordinated well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Gentle Giant Moving Company
1450 Warfield St, Philadelphia, PA, 19146
(267) 606-4210
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Philadelphia Moving Services
Nearby Cities
