Helping Hands Movers, based in Philadelphia, PA, is a professional moving company offering various services to cater to clients' needs. Their mission is to provide high-quality moving experiences with well-trained and friendly movers at affordable prices. The services they offer include storage, full-service moving, labor-only moving, packing and unpacking, assistance with furniture assembly and disassembly, and junk removal. The company aims to provide excellent performance and customer satisfaction by giving clients a seamless and stress-free experience, making it a go-to choice for all moving and storage requirements.
Helping Hands Movers
About Helping Hands Movers
Additional Cities Served: Camden, Norristown, Millville, Phoenixville, Coatesville, SmyrnaShow More >
Moving Services
- Full Service Moving
- LaborOnly Services
- Packing Services
- MiniMove
- Storage Services
- Furniture Assembly and Disassembly
- Junk Removal
- Affordable Prices
- Professional and Safe Service
- Friendly Movers
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Summarized Review of Helping Hands Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Helping Hands Movers is highly praised for exceptional, professional service and creating stress-free moving experiences, though a few reviews mention unprofessionalism and dissatisfaction.
Recent Reviews Mention...
“exceptional service provided”
“great work by movers”
“bad service”
2. Punctuality
Nationwide Average: 8.07/10
Helping Hands Movers generally receives positive feedback for being on time and prompt, although there are notable exceptions where significant delays and issues with punctuality have been reported.
Recent Reviews Mention...
“very prompt”
“they were 20 minutes late”
“left early but offered to return”
3. Affordability
Nationwide Average: 7.69/10
Helping Hands Movers is largely regarded as providing very reasonable and competitive pricing, despite some instances of dissatisfaction related to unexpected fees and charges.
Recent Reviews Mention...
“on a budget”
“had to pay $642 and completely dissatisfied”
“not worth the money”
4. Communication
Nationwide Average: 7.53/10
Helping Hands Movers demonstrates a polarized experience where numerous customers praise the company's responsive and professional communication, yet a significant portion report poor communication and unprofessionalism from the owner and staff.
Recent Reviews Mention...
“poor communication”
“movers were collaborative”
“owner's communication was unprofessional”
5. Stick to Prices
Nationwide Average: 5.99/10
Helping Hands Movers has received mixed feedback, with numerous customers expressing dissatisfaction over unexpected charges and a failure to honor initial quotes, despite some positive reviews praising transparency and adherence to estimates.
Recent Reviews Mention...
“never pays on time, partially pays”
“owner demanded more money unexpectedly”
“had to pay $270 over the quoted price”
6. Speed
Nationwide Average: 8.58/10
Helping Hands Movers generally provided quick and efficient service, despite some complaints of delays and inefficiency from a minority of customers.
Recent Reviews Mention...
“very fast”
“3 1/2 hour breakdown for 2 bedroom apartment”
“left 45 minutes early”
7. Friendliness
Nationwide Average: 8.91/10
Helping Hands Movers generally receives high praise for their respectful, courteous, and professional demeanor, though a few isolated incidents suggest areas for improvement.
Recent Reviews Mention...
“the movers were friendly”
“respectful”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Helping Hands Movers receives overwhelmingly positive feedback, with the majority of customers expressing high satisfaction and a strong inclination to utilize their services in the future, despite a few reports of dissatisfaction due to issues such as theft, unprofessionalism, and poor post-service communication.
Recent Reviews Mention...
“recommend this company and would hire again”
“recommend this company and would hire again”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Helping Hands Movers generally receives high praise for their professionalism, attentiveness, and efficiency, though there are notable instances of unprofessional behavior, lack of coordination, and overall dissatisfaction among some customers.
Recent Reviews Mention...
“take advantage of employees”
“unprofessional behavior and fighting”
“employees represent bad business”
10. Conflict Handling
Nationwide Average: 4.07/10
Helping Hands Movers overwhelmingly demonstrates a lack of effort to address or compensate for their mistakes, despite a few isolated incidents of positive actions.
Recent Reviews Mention...
“not willing to right a wrong”
“company refused to file an insurance claim.”
“no compensation was given for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Helping Hands Movers presents a mixed picture with many customers praising their careful and respectful handling of belongings, though a significant number of reports highlight serious concerns over damaged and mishandled items.
Recent Reviews Mention...
“all of my belongings were moved carefully”
“respectful of me and my property”
“dropped my box and broke my liquor bottle”
Customer Insights
Cost: $ 551.00 from 7 reviews
Local Move Duration: 2 hours from 27 reviews
Interstate Move Duration: 1 days from 3 reviews
Great Crew Members
Tay, Manny | exceptional service today |
Chillin,Justin | phenomenal experience with Chillin and Justin |
Allen,Pilly | Allen and Pilly eased my worry by packing and wrapping furniture. |
Darryl | provided detailed information and answered all questions |
Darrell, Josh, Damien | Darrell organized quickly, Josh confirmed terms, Damien hardworking |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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