Isaac's Moving & Storage has been providing trusted moving and storage solutions for over 30 years. With locations in Boston, Philadelphia, Houston, San Diego, Providence, and Portsmouth, the company offers a wide range of moving services, including corporate relocation, international moving, office and industrial moves, long-distance moving, storage solutions, and local moving. In 2021, over 96% of Isaac's customers reported that they would use the company for their next move and recommend their services to friends. Their world-renowned mover training facility ensures a professional and efficient moving experience for every customer.
Isaac's Moving & Storage
About Isaac's Moving & Storage
Additional Cities Served: Camden, Chester, Phoenixville, Collingswood, Ephrata, BellmawrShow More >
Moving Services
- Long Distance Moving
- International Moving
- Local Moving
- Corporate Relocation
- Office and Industrial Moves
- Storage Solutions
- Experienced, trained movers and packers
- Secure storage facilities
- Comprehensive estimates
- Free box delivery
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Isaac's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Isaac's Moving & Storage has received significantly positive feedback for their efficient, professional, and stress-free moving services, despite a few reports of poor experiences.
Recent Reviews Mention...
“Milton and Alex made our move easy”
“Good service”
“very satisfied with the service”
2. Punctuality
Nationwide Average: 8.07/10
Isaac's Moving & Storage consistently demonstrates timely and efficient service, with exceptions being notably minor.
Recent Reviews Mention...
“contacted us the morning of the move for ETA”
“Were timely”
“Crew is always on time”
3. Affordability
Nationwide Average: 7.69/10
Isaac's Moving & Storage generally receives praise for offering services that often come in below budget, indicating a trend towards reasonable and fair pricing despite some feedback on being expensive.
Recent Reviews Mention...
“very fair pricing”
“saved a few hundred dollars, indicating affordability”
“little pricey but worth it for the service”
4. Communication
Nationwide Average: 7.53/10
Isaac's Moving & Storage generally excels, with customers frequently praising their responsiveness, attention to detail, and the professionalism of their staff, though there were a few mentions of issues such as poor communication about lost items and language barriers.
Recent Reviews Mention...
“Pam understood and explained the process well”
“contacted us the morning of the move”
“Holly was available for all my questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Isaac's Moving & Storage generally maintains reliability, with many customers reporting costs matching or being lower than the estimates, despite some instances of increased charges and disputes.
Recent Reviews Mention...
“office did not stick to quoted prices”
“came in within the budgeted hours on the quote”
“Did not stick to quoted prices, charged extra $750”
6. Speed
Nationwide Average: 8.58/10
Isaac's Moving & Storage is highly praised for their professional, fast, and efficient moving services, making moves easy and quick for their clients despite any challenges.
Recent Reviews Mention...
“Fast”
“They were fast”
“moving crew was fast and organized”
7. Friendliness
Nationwide Average: 8.91/10
Isaac's Moving & Storage is predominantly praised for their hardworking, respectful, and courteous crew, though there was a rare mention of inconsiderateness.
Recent Reviews Mention...
“friendly”
“Alex and Milton were a joy to work with”
“team was very professional and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Isaac's Moving & Storage receives mixed feedback, with many customers expressing a strong inclination to use their services again for future moves, while a notable minority vehemently oppose rehiring or recommending them.
Recent Reviews Mention...
“would hire again”
“Good service”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Isaac's Moving & Storage generally receives high praise for their dedication, efficiency, and polite demeanor, despite a few instances of unprofessional behavior noted.
Recent Reviews Mention...
“professional work by Alex and Milton”
“Alex and Milton were very professional ”
“team was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Isaac's Moving & Storage generally struggles with adequately addressing and compensating for damages or issues, yet there have been instances where they've made commendable efforts to resolve problems.
Recent Reviews Mention...
“attempt to correct issue felt insufficient and poorly handled”
“Struggling to settle a claim for damage and theft”
“offered $110 for thousands in damages”
11. Precision & Care
Nationwide Average: 8.01/10
Isaac's Moving & Storage generally receives high praise for their careful handling and safe delivery of items, despite a few instances of significant damage reported by some customers.
Recent Reviews Mention...
“packed/moved everything with extreme care”
“everything arrived safely”
“Items handled with expert care”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
Milton, Alex | went above and beyond |
Alex, Milton | wonderful work and professional |
Pamela | Pamela was very professional and helpful |
Alex,Milton | very professional throughout the whole process |
Alex, Javier, Milton | very professional and asked plenty of questions |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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