Riley and Sons Moving is a family-owned business that has been providing their services to the Philadelphia area since 1972. Currently owned and operated by the sons of the founder, Kevin and Tom Riley, the company specializes in both local and long-distance moving services for residential and commercial customers. They offer custom packing and unpacking, storage services for short and long term, fine art and antiques handling, and international moving assistance. As a PUC licensed and insured company, Riley and Sons Moving is committed to providing exceptional customer service, with trained professionals who focus on meeting their customer's needs. With that said, it's known as one of the movers in Philadelphia, PA, continuously striving to provide reliable moving services to their clients.
Riley and Sons Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Riley and Sons Moving
Additional Cities Served: Wilmington, Norristown, Princeton, Bridgeton, West Chester, MadisonShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Residential Moving
- Commercial Moving (Office and Industrial)
- International Moving
- Custom Packing and Unpacking
- Fine Art, Marble, Antiques Moving
- Storage Services (Short and LongTerm)
- Logistics and Warehouse Distribution
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Riley and Sons Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Riley and Sons Moving provides often exceptional service with many customers experiencing satisfaction and recommending them, although they do have a few instances of significant dissatisfaction and complaints from customers.
Recent Reviews Mention...
“had an excellent experience”
“These guys are the absolute best”
“important pieces didn't fit, extra charge incurred”
2. Punctuality
Nationwide Average: 8.07/10
Riley and Sons Moving generally receives positive feedback for showing up on time, though there are isolated incidents of them being late or earlier than desired.
Recent Reviews Mention...
“accommodated me right away for a last minute move”
“arrived on time ready to work”
“they were early”
3. Affordability
Nationwide Average: 7.69/10
Riley and Sons Moving generally receives mixed reviews with many customers praising their competitive pricing and cost savings, while a notable number criticize them for expensive and unexpectedly high charges.
Recent Reviews Mention...
“Fair pricing implies affordability”
“Estimates for the job were spot on”
“price was more than fair”
4. Communication
Nationwide Average: 7.53/10
Riley and Sons Moving has received mixed feedback, with some customers praising the team for being highly accommodating and communicative, while others experienced rudeness, difficulty scheduling, and stress due to poor interactions with office staff.
Recent Reviews Mention...
“never received a return call after 3 attempts”
“Honest communication was appreciated”
“quick but also very diligent throughout the entire job”
5. Stick to Prices
Nationwide Average: 5.99/10
Riley and Sons Moving generally adheres closely to their estimates, often coming in under budget, though there are occasional significant discrepancies that lead to customer dissatisfaction.
Recent Reviews Mention...
“Stuck to their quoted prices”
“Estimates for the job were spot on”
“estimates for the job were spot on”
6. Speed
Nationwide Average: 8.58/10
Riley and Sons Moving is overwhelmingly praised for their efficiency and quickness, with numerous customers reporting moves completed faster than anticipated, but there is an isolated complaint about rushed work leading to an issue with furniture assembly.
Recent Reviews Mention...
“Very quick”
“charged for extra hour unnecessarily”
“They were quick throughout the entire job”
7. Friendliness
Nationwide Average: 8.91/10
Riley and Sons Moving consistently receives praise for their polite, accommodating, and personable team members, reflecting a strong reputation for pleasant and professional interactions with clients.
Recent Reviews Mention...
“kind”
“guys that came out were very nice”
“The crew was amazing”
8. Will Hire Again
Nationwide Average: 8.18/10
Riley and Sons Moving generally receives high praise from customers who express strong intentions to use their services again, though there are a few who have had negative experiences and would not consider rehiring or recommending the company.
Recent Reviews Mention...
“Highly recommend and would hire again”
“highly recommend them with any moving needs”
“will never recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
Riley and Sons Moving is generally regarded as having a professional, careful, and personable team, despite infrequent specific complaints about unprofessional behavior or untrained members.
Recent Reviews Mention...
“crew was professional and hard working”
“customer service was not very professional”
“The crew was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Riley and Sons Moving has received mixed feedback where some customers appreciate their efforts in resolving issues while many others report dissatisfaction with the company's lack of responsibility and inadequate remedies for damages and losses.
Recent Reviews Mention...
“did not make effort to rectify mask issue”
“hid the broken headboard piece in the closet”
“offered $30 for a broken 65 inch TV”
11. Precision & Care
Nationwide Average: 8.01/10
Riley and Sons Moving generally receives very positive feedback for their meticulous and careful approach, though there have been isolated incidents of damage and mishandling.
Recent Reviews Mention...
“Very quick, careful”
“important pieces were not damaged but handling time increased”
“moved all belongings without any flaws”
Customer Insights
Local Move Duration: 2.75 hours from 8 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
| Riley | Riley was part of a professional and hardworking crew |
| Patrick,Tim | Tim assessed accurately, Patrick led the crew well |
| Bill, Joe, Ryan | made a stressful situation fun and super efficient |
| Tom, Jose | Tom's and Jose's teams were very organized and helpful |
| Jaclyn, Bill, Brian, Javier | Jaclyn great with scheduling, Bill, Brian, & Javier had great attitudes and work ethics |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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