This family-owned and operated moving company has been helping Philadelphia residents move since 1981. With local and long-distance options available, Superior Moving and Storage can help you move anywhere you need to go. In addition to its standard relocation services, this company also provides a variety of other options including packing, crating, specialty moves, furniture assembly, and more. Its secure, climate-controlled storage facilities are available for both short- and long-term storage. With nearly 40 years of experience, Superior Moving is a well-known and highly trusted option for the Philadelphia, PA moving services, area and beyond.
Superior Moving & Storage
About Superior Moving & Storage
Additional Cities Served: Camden, Wilmington, Norristown, Chester, Glassboro, West ChesterShow More >
Moving Services
- Local Moving
- Longdistance Moving
- Commercial Moving
- Apartment Moving
- Packing Services
- Storage
- Special Moving
- Portable Storage Containers
- Piano Movers
- Last Minute Movers
Pennsylvania Moving License
Active
Last Checked: 04/13/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Superior Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Superior Moving & Storage primarily garners praise for its services, with many customers reporting excellent experiences, professionalism, and efficiency, despite a few reports of dissatisfaction.
Recent Reviews Mention...
“You cannot find better movers”
“chose a 1star review”
“perfect moving experience despite light rain and slow travel”
2. Punctuality
Nationwide Average: 8.07/10
Superior Moving & Storage generally receives high praise for being on time, although there are several instances of significant delays and communication issues.
Recent Reviews Mention...
“crew arrived on time at 7:30 am”
“turned a 10-minute ride into 40 minutes”
“came on the later side of the time frame”
3. Affordability
Nationwide Average: 7.69/10
Superior Moving & Storage is generally perceived as offering competitive and reasonable pricing, with many customers highlighting its cost-effectiveness and fairness, despite a few reports of pricing discrepancies and higher-than-quoted charges.
Recent Reviews Mention...
“The price is more than fair”
“The price was very reasonable”
“charged double of the original estimate”
4. Communication
Nationwide Average: 7.53/10
Superior Moving & Storage exhibits a split narrative where numerous customers praise their exceptional responsiveness and helpfulness, while a significant portion also report severe issues with responsiveness and professionalism.
Recent Reviews Mention...
“no response to email and text, had to call 6x”
“patiently answered questions and provided helpful suggestions”
“no prior mention of half payment charge”
5. Stick to Prices
Nationwide Average: 5.99/10
Superior Moving & Storage has mixed reviews, with numerous complaints about prices being changed or significantly higher than quoted, balanced by several instances of praised honesty and accuracy in billing.
Recent Reviews Mention...
“cost did not match quote, corrections ignored”
“new verbal moving cost terms”
“gave a fair estimate initially”
6. Speed
Nationwide Average: 8.58/10
Superior Moving & Storage generally receives high praise for their efficiency and quick service, despite a few instances of reported delays and inefficiencies.
Recent Reviews Mention...
“Movers were extremely quick”
“move finished efficiently from 7:30 am to 3:30 pm”
“They were fast, efficient, and effective”
7. Friendliness
Nationwide Average: 8.91/10
Superior Moving & Storage overwhelmingly receives positive remarks for their polite, respectful, and friendly crew, despite a few instances of unprofessionalism and unfriendly behavior.
Recent Reviews Mention...
“unprofessionalism from all 4 employees”
“crew was polite, respectful, and friendly”
“not comforting and unprofessional behavior”
8. Will Hire Again
Nationwide Average: 8.18/10
Superior Moving & Storage has received overwhelmingly positive feedback, with a significant majority of customers expressing high satisfaction and a strong intention to use their services for future moves, despite a minor segment of customers having had unfavorable experiences.
Recent Reviews Mention...
“Will recommend to everyone I know”
“not using this company or recommending it”
“do not expect to be treated fairly”
9. Professionalism
Nationwide Average: 8.31/10
Superior Moving & Storage generally receives high praise for its professionalism, with numerous accounts of courteous, efficient, and professional behavior, though there are a few reports of unprofessional conduct that detract slightly from the overarching positivity.
Recent Reviews Mention...
“Very professional”
“empty promises by the owner, unprofessional staff”
“professional crew, led by an inspiring leader, Lamont”
10. Conflict Handling
Nationwide Average: 4.07/10
Superior Moving & Storage has mixed reviews, with several accounts of them going above and beyond to resolve issues contrasted by numerous complaints about failure to address or rectify wrongs effectively.
Recent Reviews Mention...
“The owner will do absolutely anything to help”
“do not expect to be treated fairly”
“did not give insurance claim information willingly”
11. Precision & Care
Nationwide Average: 8.01/10
Superior Moving & Storage generally receives praise for meticulous and careful handling of belongings, despite a few instances of damage and mishandling reported.
Recent Reviews Mention...
“hit the brand new wall with sofa”
“tv and desk chair were missing.”
“never had one thing broken or damaged”
Customer Insights
Cost: $ 926.00 from 10 reviews
Hourly Minimum: 1.5 hours from 3 reviews
Local Move Duration: 4.5 hours from 32 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
Lamont | Lamont displayed inspiring leadership and professionalism |
Chastity Campbell | provided Superior service |
Joe, Ulysses, Curtis | worked as a team and got the job done efficiently |
Mark, Bill, Jack | handled all my things like gold and provided great customer service |
Joe Clark | incredibly strong and kept the move efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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