Bekins Transfer & Storage is a full-service moving company operating in the Greater Philadelphia area with an A+ rating from the Better Business Bureau. Locally owned and operated, the company is an agent of Bekins Van Lines, which has been providing moving and storage services since 1891. They offer residential and commercial moving services for local, interstate, and international moves, as well as storage services. The company prides itself on its efficient, customer-centric approach and specially trains its packers and movers to handle all types of belongings. With over 350 affiliate agencies across the country, Bekins Transfer & Storage ensures a seamless moving experience for their clients. If you are looking for more information on other movers in Allentown, PA, feel free to check out Great Guys Movers!
Bekins Transfer & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bekins Transfer & Storage
Additional Cities Served: Chester, Easton, Pottstown, West Chester, Lansdale, PhoenixvilleShow More >
Moving Services
- Residential moving services
- Commercial moving services
- Local moving services
- Long distance moving services
- Storage services
- International moving services
- Corporate relocations
- Interstate moves
- Specialized storage services
- Full service moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Bekins Transfer & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bekins Transfer & Storage appears to have a generally positive reputation with numerous clients expressing satisfaction through remarks of professionalism, smooth experiences, and commendation of the moving teams, though there are significant grievances regarding damaged items, poor experiences, and dissatisfaction from other clients.
Recent Reviews Mention...
“worst experience encountered with movers”
“Absolutely the worst experience.”
“process was very smooth from consultation to completion”
2. Punctuality
Nationwide Average: 8.07/10
Bekins Transfer & Storage generally maintains timely arrivals and commitments, with several instances of delayed service causing dissatisfaction among a minority of clients.
Recent Reviews Mention...
“Showed up with only half of our house.”
“crew was on time”
“movers were very timely”
3. Affordability
Nationwide Average: 7.69/10
Bekins Transfer & Storage appears to have a divisive reputation, with customers experiencing a mix of highly competitive pricing and satisfaction alongside significant grievances over unexpected charges and perceived overpricing.
Recent Reviews Mention...
“move had the best price compared to other companies”
“Had to find emergency lodgings due to their failings”
“price was exactly where I had budgeted”
4. Communication
Nationwide Average: 7.53/10
Bekins Transfer & Storage experiences a stark contrast in customer opinions, with many praising its responsiveness and customer service, while others criticize it for ignoring issues and providing poor customer support.
Recent Reviews Mention...
“Avoided, passed off and ignored when resolving issues.”
“great customer focus and service”
“will respond only through mail”
5. Stick to Prices
Nationwide Average: 5.99/10
Bekins Transfer & Storage generally struggles to maintain consistency, with numerous customers reporting significant discrepancies and issues compared to the original quotes, despite a few reporting satisfactory adherence.
Recent Reviews Mention...
“stole money off of my mom”
“Charged ransom for storage”
“price was exactly where I had budgeted”
6. Speed
Nationwide Average: 8.58/10
Bekins Transfer & Storage generally receives praise for their efficiency and quick work, though a few customers report issues with rushing, understaffing, or delays.
Recent Reviews Mention...
“efficient with our move”
“worked quickly and efficiently”
“fast and efficient process”
7. Friendliness
Nationwide Average: 8.91/10
Bekins Transfer & Storage consistently receives high praise for their courteous, polite, and professional staff, despite a few instances of negative experiences related to unprofessional behavior.
Recent Reviews Mention...
“The moving crew was very courteous.”
“crew was polite”
“excellent people”
8. Will Hire Again
Nationwide Average: 8.18/10
Bekins Transfer & Storage has received a mix of opinions, but a significant majority of customers express high satisfaction and a strong likelihood to use their services again, despite a smaller group having had negative experiences.
Recent Reviews Mention...
“would definitely not hire again”
“Do not use this company!”
“would highly recommend this Bekins team”
9. Professionalism
Nationwide Average: 8.31/10
Bekins Transfer & Storage has received mixed feedback with many customers highlighting their professionalism and dedication, while others criticized the lack of experience and unprofessional behavior of some crew members.
Recent Reviews Mention...
“staff were careless and untrained”
“crew was professional”
“dedicated to getting the job done correct”
10. Conflict Handling
Nationwide Average: 4.07/10
Bekins Transfer & Storage overwhelmingly demonstrates a lackadaisical approach, frequently ignoring, refusing, or inadequately addressing customer claims and concerns, despite a few instances of effective resolution.
Recent Reviews Mention...
“company refused claim for damages”
“Ignored by company when tried to resolve issues.”
“they stole items”
11. Precision & Care
Nationwide Average: 8.01/10
Bekins Transfer & Storage shows a polarizing pattern of feedback, where numerous customers reported severe damage and carelessness, contrasting with others who praised their meticulousness and care in moving possessions.
Recent Reviews Mention...
“significant damage to furniture during move”
“Furniture was deeply gouged.”
“they stole a gaming chair”
Customer Insights
Cost: $ 17988.00 from 3 reviews
Local Move Duration: 6.5 hours from 4 reviews
Interstate Move Duration: 3 days from 4 reviews
Great Crew Members
| Lewis, Mike, Carlos, Sylvia, Will | dream team, efficient, laughed a lot, awesome in booking and planning |
| Jeff Horowitz | courteous, efficient, and assisted from beginning to end |
| Tracy | Tracy and team were absolutely amazing |
| Jeff H.,Khalil S. | Jeff and Khalil were helpful and passionate |
| Lou, Merwyn, Basil | they made our move smooth and had a great attitude |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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