L&J Moving and Storage is a trusted agent of North American Van Lines, one of the country’s leading moving companies. For over 30 years, L&J has helped families and businesses relocate, providing customers with excellent care during every stage of their move. Whether you’re looking to move to a new single-family home, apartment, condo, or townhouse, this company is here to make your transition as painless as possible. Its friendly staff will do everything from planning to packing to getting you settled into your new home. L&J Moving also offers supply chain management and logistics services for Pennsylvania businesses. No matter the size or scope of your move, this mover is equipped to handle it. If you are in the process of exploring various Philadelphia, PA moving services, it is worthwhile to consider your options carefully. L&J Moving and Storage is located in Pottstown, PA. It is an AMSA-certified ProMover, which means you can trust this company to handle your belongings with the utmost care.
L&J Moving and Storage
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About L&J Moving and Storage
Additional Cities Served: Allentown, Reading, Lancaster, Norristown, Chester, LebanonShow More >
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Moving Services
- Residential Moving
- International Moving
- Local Moving
- LongDistance Moving
- Commercial Relocation
- Logistics Services
- White Glove Services
- Inside Delivery for Businesses
- HighValue Goods Transportation
- Warehousing & Storage Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of L&J Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
L&J Moving and Storage is highly praised for its professionalism, efficiency, and customer-friendly moving experiences, although a few customers encountered significant issues, including poor service and damaged items.
Recent Reviews Mention...
“Best movers ever, very professional and accommodating”
“chose this moving company for our out of state move”
“James and Macho were professionals”
2. Punctuality
Nationwide Average: 8.07/10
L&J Moving and Storage generally receives high praise for their timeliness and keeping customers informed, though there are notable instances of significant delays and lack of communication.
Recent Reviews Mention...
“I was informed with updated arrival times”
“the movers were prompt”
“They were prompt”
3. Affordability
Nationwide Average: 7.69/10
L&J Moving and Storage receives largely positive feedback for their pricing, being seen as reasonable or even lower than competitors by most, despite a few complaints regarding unexpected cost increases and perceived poor value.
Recent Reviews Mention...
“well worth every penny”
“very reasonable pricing”
“Looking for affordable movers”
4. Communication
Nationwide Average: 7.53/10
L&J Moving and Storage generally receives high praise for its consistent and friendly communication throughout the moving process, though there are significant concerns from a minority of clients regarding follow-up, updates, and overall responsiveness, suggesting some areas of inconsistency.
Recent Reviews Mention...
“set up to moving day was flawless”
“I was informed through whole process”
“Gyna checked in continuously”
5. Stick to Prices
Nationwide Average: 5.99/10
L&J Moving and Storage shows a mix of highly satisfied customers praising their accuracy and adherence to initial quotes, while a significant number express discontent with hidden fees and dishonest practices.
Recent Reviews Mention...
“updated estimate”
“Everything was as promised”
“received an accurate quote”
6. Speed
Nationwide Average: 8.58/10
L&J Moving and Storage generally receives high praise for their efficiency and rapid service, though there are notable instances of delays and slower service that detracted from the overall experience for some customers.
Recent Reviews Mention...
“Ken and his crew were fast”
“quick and efficient move”
“They were efficient”
7. Friendliness
Nationwide Average: 8.91/10
L&J Moving and Storage overwhelmingly receives positive feedback for their courteous, respectful, and professional behavior, although there are a few criticisms regarding professionalism and respect.
Recent Reviews Mention...
“crew was a great group of guys”
“Very courteous and respectful”
“everyone was great”
8. Will Hire Again
Nationwide Average: 8.18/10
L&J Moving and Storage overwhelmingly receives positive feedback indicating most customers would enthusiastically hire or recommend their services again, despite a few dissatisfied voices.
Recent Reviews Mention...
“can recommend without reservations”
“Would definitely hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
L&J Moving and Storage generally receives high praise for their professional, efficient, and courteous service, though there are notable instances of dissatisfaction highlighting unprofessional behavior and poor service.
Recent Reviews Mention...
“crew was well organized”
“Very professional crews both times”
“professionals at pick-up and delivery”
10. Conflict Handling
Nationwide Average: 4.07/10
L&J Moving and Storage generally demonstrates a lack of effort and accountability, though there are rare instances of accommodating customer requests and offering resolutions.
Recent Reviews Mention...
“customer service showed uncaring attitude”
“no resolution or accountability taken”
“when confronted with a breach of contract, provide excuses and threaten”
11. Precision & Care
Nationwide Average: 8.01/10
L&J Moving and Storage generally received high praise for their careful and protective handling of belongings, though there were several reports of significant damages and losses that marred their reputation.
Recent Reviews Mention...
“Did not ruin any walls or furniture”
“No damage and all items accounted for”
“furniture, paintings, and glass items handled well”
Customer Insights
Interstate Move Duration: 4 days from 10 reviews
Great Crew Members
| James, Macho | professionalism at pick-up and delivery |
| Phil,Gyna,Ken | Phil, Gyna, and Ken were great |
| Phil, William | Phil for being a very good estimator, William for being an excellent driver |
| Mark, Hector, Nelson | Mark, Hector, and Nelson were awesome and efficient |
| James | James the driver was professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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