Zippy Shell

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Good
based on 945+ data points
Circle Info

About Zippy Shell

Zippy Shell is a premier, affordable moving company in Pottstown that services the Greater Philadelphia area. It offers a range of services from local moves to long-distance relocations. In business since 2015, this mover can take care of your belongings, no matter where you are going. Looking for a moving service beyond just the Greater Philadelphia area? The company also happens to be one of the experienced movers serving Wilmington, DE. With its specialized packing services, you can be confident that your belongings will get from point A to B in perfect condition. You’ll also be able to utilize the company’s skilled labor for any necessary unpacking or unloading tasks that are too big of a job for one person. If your new home or office space isn’t enough to store all of your items, Zippy Shell offers onsite storage in different sizes for the convenience of clients who need them. Its facilities are clean, secure, and climate-controlled – the perfect way to ensure your items are safe while you make other arrangements for your move.

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USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 10/07/22

USDOT

2936772

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Wilmington, DE 2024 award
#1 Ranked Movers in Wilmington, DE 2023 award
#1 Ranked Movers in Wilmington, DE 2022 award

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Summarized Review of Zippy Shell

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.89/10

Nationwide Average: 8.44/10

Comment Dots

Zippy Shell receives high praise for its exceptional service and responsiveness, with many customers willing to recommend and reuse their services despite a few experiencing issues with damages, frustration, and communication.

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Recent Reviews Mention...

great work by movers

terrible service

would not recommend this moving company

2. Punctuality

8.52/10

Nationwide Average: 8.07/10

Comment Dots

Zippy Shell generally exhibits reliability and timeliness, with most customers reporting on-time arrivals, although there are a few instances of late service.

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Recent Reviews Mention...

completely missed our 3 hour moving window

they have no respect for your time and scheduled appointments

showed up an hour late

3. Affordability

8.69/10

Nationwide Average: 7.69/10

Comment Dots

Zippy Shell generally offers competitive and fair prices that are perceived as more affordable compared to other moving companies, despite isolated instances of customer complaints over unexpected higher charges.

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Recent Reviews Mention...

was charged more than double the quote

Price was reasonable

rates were reasonable

4. Communication

8.26/10

Nationwide Average: 7.53/10

Comment Dots

Zippy Shell generally provides responsive, helpful, and pleasant customer service, although there are occasional reports of unprofessionalism and difficulty reaching the corporate office.

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Recent Reviews Mention...

did not answer the phone

Absolutely the worst customer service

called us unprofessional for being upset

5. Stick to Prices

6.4/10

Nationwide Average: 5.99/10

Comment Dots

Zippy Shell has shown inconsistency with some customers experiencing unexpected charges, while others commend the company for honesty and price matching.

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Recent Reviews Mention...

extremely deceptive and take away offered credits

got charged extra due to a "software error"

Was charged a fuel surcharge fee unexpectedly

6. Speed

9.21/10

Nationwide Average: 8.58/10

Comment Dots

Zippy Shell has received mixed feedback, with some customers complaining about significant delays and refusal to work, while others praise the company for moving quickly and being efficient in packing and loading.

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Recent Reviews Mention...

refused to get out and do the job

got everything moved in record time

RAY and DANNY were quick

7. Friendliness

9.5/10

Nationwide Average: 8.91/10

Comment Dots

Zippy Shell evidently prides itself on providing highly courteous and pleasant interactions, with customers consistently describing their team as professional, respectful, knowledgeable, and incredibly nice across various encounters.

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Recent Reviews Mention...

talked unprofessionally and were lazy

unprofessional team

friendly

8. Will Hire Again

8.58/10

Nationwide Average: 8.18/10

Comment Dots

Zippy Shell is predominantly recommended by customers with a strong inclination to use their services again, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

would hire again

would not hire them again

would definitely not hire again due to negative experience

9. Professionalism

8.91/10

Nationwide Average: 8.31/10

Comment Dots

Zippy Shell typically receives praise for respectful, knowledgeable, and professional behavior, although there are isolated reports of unprofessional conduct.

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Recent Reviews Mention...

shady company, lied multiple times

wore sandals and overall unprofessional behavior

very polite and efficient

10. Conflict Handling

3.22/10

Nationwide Average: 4.07/10

Comment Dots

Zippy Shell has received mixed feedback, with some customers praising prompt rectifications like an owner addressing a booking issue and a helpful driver, while others report unkept promises, lack of managerial response, and unresolved issues leading to feelings of deception.

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Recent Reviews Mention...

did not attempt to right the wrong

Instead of fixing mistakes, they blame others

insurance partner did not take responsibility

11. Precision & Care

8.75/10

Nationwide Average: 8.01/10

Comment Dots

Zippy Shell generally receives high praise for delivering undamaged goods and taking proactive measures to avoid damage, but there are notable instances of significant harm to customers' furniture and belongings that raise concerns.

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Recent Reviews Mention...

items arrived in great condition

nothing was damaged

very careful with my things

Customer Insights icon

Customer Insights

Local Move Duration: 2 hours from 5 reviews

Interstate Move Duration: 1 days from 3 reviews

Great Crew Members icon

Great Crew Members

Shawn,Rameekwent above and beyond to make sure I had all I needed
TravisTravis and his crew were awesome
Malik, Meekhandled items carefully and were professional
Danny, Jaimeexcellent workers, very knowledgeable, polite, hardworking
Malik, Mali, Junewere the best, respectful, hardworking
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Zippy Shell

Location
191 S Keim St Unit 2A-1, Pottstown, PA, 19464
Phone
(484) 220-0499
Link
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