Transit Systems Inc. (TSI) is a long-distance small moves company based in Philadelphia that has been in business since 1989. They offer personalized small moves and specialty shipping services across the US, catering to both residential and commercial customers. With a nationwide network of experienced small movers and creative solutions for specialty shipping services, TSI can help with moves that are too big for mail, too small for trucks, and over 150 miles in distance. For those looking for movers in Coatesville, PA, TSI's services include furniture shipping, household moves, estate distribution, business shipping, antique shipping, and large item shipping.
Transit Systems Inc. (TSI)
Transit Systems Inc. (TSI)
based on 864+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Transit Systems Inc. (TSI)
Additional Cities Served: Coatesville, Emmaus, Darby, Brookhaven, Conshohocken, DowningtownShow More >
Moving Services
- Small moves
- Furniture shipping
- Household moves
- Estate distribution
- Business shipping
- Antique shipping
- Large item shipping
- Boxed items shipping
- Office moves
- Emergency shipping services
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Summarized Review of Transit Systems Inc. (TSI)
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.73/10
Nationwide Average: 8.44/10
Transit Systems Inc. (TSI) has displayed a predominantly positive performance noted for their professionalism and careful handling of items, though they have faced significant criticisms relating to damages and poor customer experiences.
Recent Reviews Mention...
“horrific experience with severe damages to piano”
“ruined a 200-year-old grandfather clock”
“great overall experience with TSI”
2. Punctuality
6.23/10
Nationwide Average: 8.07/10
Transit Systems Inc. (TSI) generally demonstrates reliability in their pickup and delivery timings, albeit with notable exceptions of significant delays and missed commitments.
Recent Reviews Mention...
“arrived on time”
“delivered within the expected time frame”
“they were prompt”
3. Affordability
5.88/10
Nationwide Average: 7.69/10
Transit Systems Inc. (TSI) receives a mixed reception with numerous customers praising their competitive pricing and value, yet a significant number express dissatisfaction over high costs and unexpected fees.
Recent Reviews Mention...
“the service is not cheap”
“high cost for the service received”
“impressed by the price”
4. Communication
5.8/10
Nationwide Average: 7.53/10
Transit Systems Inc. (TSI) receives mixed reviews, with many customers commending their responsiveness and clarity, while a significant number express dissatisfaction due to miscommunications and perceived lack of professionalism.
Recent Reviews Mention...
“received e-mails giving me status reports”
“misrepresented capabilities in moving pianos”
“impressed by their customer service”
5. Stick to Prices
3.87/10
Nationwide Average: 5.99/10
Transit Systems Inc. (TSI) frequently receives criticism for not adhering to original quotes, charging additional fees without notice, and significantly increasing final costs, despite a few instances of satisfaction with their pricing and adherence to initial estimates.
Recent Reviews Mention...
“no problems with the service or pick up”
“did not stick to agreed expedited service”
“Expensive box of medical equipment was added to my shipment.”
6. Speed
5.42/10
Nationwide Average: 8.58/10
Transit Systems Inc. (TSI) receives mixed reviews, with numerous customers praising their swift and efficient service, while a significant portion also reports severe delays and issues with timing, indicating inconsistency in their performance.
Recent Reviews Mention...
“much faster than I expected”
“described the service as speedy”
“took MONTHS for delivery”
7. Friendliness
7.69/10
Nationwide Average: 8.91/10
Transit Systems Inc. (TSI) generally receives high praise for the courteous and friendly demeanor of its staff, though there are a few reports of rude and unprofessional behavior.
Recent Reviews Mention...
“the gentlemen were considerate and careful”
“Max Huber was so friendly”
“drivers were courteous”
8. Will Hire Again
5.88/10
Nationwide Average: 8.18/10
Transit Systems Inc. (TSI) receives mixed feedback, with a significant number of customers expressing high satisfaction and loyalty, while others voice strong dissatisfaction and regret over their decision to use the company's services.
Recent Reviews Mention...
“would not use TSI again”
“ruined a 200-year-old grandfather clock”
“would 100% book again with TSI”
9. Professionalism
6.09/10
Nationwide Average: 8.31/10
Transit Systems Inc. (TSI) receives mixed feedback, with several customers praising the crew's professionalism, efficiency, and mannerisms, while a notable number of others criticize them for unprofessional behavior, mishandling items, and issues with communication and attitude.
Recent Reviews Mention...
“gentlemen who delivered it were considerate”
“crew not professional piano movers”
“ruined a 200-year-old grandfather clock”
10. Conflict Handling
1.58/10
Nationwide Average: 4.07/10
Transit Systems Inc. (TSI) overwhelmingly lacks in providing satisfactory resolutions, addressing issues, or compensating for their service failures as perceived by the majority of their customers.
Recent Reviews Mention...
“did refund crating fee but not engaging in repair solution”
“my claim has gone unanswered”
“did not rectify the issue of missing deadline”
11. Precision & Care
6.59/10
Nationwide Average: 8.01/10
Transit Systems Inc. (TSI) has a mixed record with numerous customers praising their careful handling and delivery in perfect condition, while others report significant damage and loss of valuable and fragile items.
Recent Reviews Mention...
“piano legs ripped off, bent nails, wood ripped off”
“ruined a 200-year-old grandfather clock”
“care with my moving boxes”
Customer Insights
Cost: $ 1355.00 from 3 reviews
Interstate Move Duration: 10 days from 21 reviews
Great Crew Members
| Max Huber | impressed by his friendliness, honesty, and communication |
| Carol | provided excellent service |
| Steve | Steve was responsive and made the process seamless |
| Steve | Steve made the scheduling process smooth |
| Kathy | exceptionally helpful and cordial |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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