At Moving U & Junk U, you will meet a trustworthy team dedicated to providing affordable moving and junk hauling services to residential and corporate customers. These professionals understand that moving can be a stressful experience, so they work hard to make the process as smooth and stress-free as possible. They can also come to pick up your unwanted items like furniture, electronics, trash, and appliances, and make sure they’re disposed of correctly. In business for over six years, Moving U & Junk U has locations in West Chester and Reading, PA. It offers short-term storage, packing, and general labor services for transporting customers’ belongings safely and quickly without damage or loss of items. If you're looking for more options in the area, check out the Wilmington, DE movers page for a comprehensive list. This moving company is a fully licensed and insured business, so you can rest assured that your goods will be protected at all times.
Moving U & Junk U
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Moving U & Junk U
Additional Cities Served: Lancaster, Chester, Newark, West Chester, Phoenixville, EphrataShow More >
Moving Services
- Junk Removal
- Furniture Removal
- Hot Tub Removal
- Appliance Removal
Awards
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Summarized Review of Moving U & Junk U
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Moving U & Junk U generally receives high praise for their service, professionalism, and efficiency, although there are several reports of poor experiences and unprofessionalism.
Recent Reviews Mention...
“amazing job cleaning out my home”
“adequate service but not professional”
“they carried out everything to the truck professionally”
2. Punctuality
Nationwide Average: 8.07/10
Moving U & Junk U generally receives high praise for their timeliness, though there have been a few instances of significant delays and cancellations which have impacted their customers' experiences.
Recent Reviews Mention...
“showed up on time”
“left us waiting an extra 2 hours”
“they came same day we called”
3. Affordability
Nationwide Average: 7.69/10
Moving U & Junk U is consistently praised for offering very competitive and fair pricing with numerous reports of costs being reasonable or even lower than expected, although there are a few instances where customers felt overcharged compared to their initial quotes.
Recent Reviews Mention...
“completely priced”
“didn't cost much more than renting a dumpster”
“cost was fair”
4. Communication
Nationwide Average: 7.53/10
Moving U & Junk U generally provides exceptional service and responsiveness, though there are some criticisms highlighting poor follow-ups and service inconsistencies.
Recent Reviews Mention...
“absolute pleasure to work with”
“Very responsive through text messaging”
“Poor follow-up from owner”
5. Stick to Prices
Nationwide Average: 5.99/10
Moving U & Junk U has mixed feedback, with many customers praising them for honoring or beating their estimates, while others report being charged more than expected, sometimes due to undisclosed fees or higher than quoted labor.
Recent Reviews Mention...
“added unexpected credit card fee”
“Charged almost double the estimate”
“quoted price was the one paid”
6. Speed
Nationwide Average: 8.58/10
Moving U & Junk U generally receives high praise for their fast and efficient service, although there are a few isolated complaints about deliberate time-wasting.
Recent Reviews Mention...
“accomplished in two days what would take me 3 weeks”
“efficient in moving”
“fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Moving U & Junk U consistently receives praise for their pleasant, courteous, and kind interactions, with many customers noting the professionalism and friendliness of the staff, despite a rare negative comment on rudeness.
Recent Reviews Mention...
“they were pleasant while working”
“were very friendly”
“friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Moving U & Junk U appears to have a generally high level of customer satisfaction, with many customers expressing a desire to use their services again and recommend them, despite a smaller group of dissatisfied customers who are not inclined to rehire or recommend the company.
Recent Reviews Mention...
“would use them again”
“adequate service but not professional”
“highly recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Moving U & Junk U generally receives praise for their polite, efficient, and professional conduct, notwithstanding a few reports of unprofessional behavior and carelessness.
Recent Reviews Mention...
“absolute pleasure showcases professionalism”
“not professional service”
“carried everything out professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Moving U & Junk U displays inconsistent responses, with instances of prompt resolutions and satisfactory actions interspersed among numerous complaints of inadequate compensation, lack of follow-up, and failure to address reported damages effectively.
Recent Reviews Mention...
“Owner never followed up”
“no repercussions or effort to right the wrong”
“Offered $20 for lost item, did not rectify well”
11. Precision & Care
Nationwide Average: 8.01/10
Moving U & Junk U generally receives high praise for their thoughtfulness and efficiency in moving items without damage, despite some reports of carelessness leading to damaged belongings.
Recent Reviews Mention...
“were thorough and effective”
“Only removed half of agreed items”
“ended up breaking a lot of Christmas ornaments”
Customer Insights
Cost: $ 900.00 from 4 reviews
Local Move Duration: 0.75 hours from 5 reviews
Great Crew Members
| Dillon, Steve | Dillon and Steve made the move pleasant |
| Steve | Steve did a great job |
| Perry, Josh | very professional and personable |
| Craig, Sherm, Jahbree | professional, kind and extremely helpful |
| Steve | Steve did a huge task efficiently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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