The Movesmith is a West Chester-based moving company that has been built on years of experience in the industry. Serving the tri-state area, they specialize in local and regional moves. They are providing a boutique moving experience with everything necessary for a successful relocation. The company offers services such as packing, unpacking, junk removal, and move management to ensure a stress-free moving process. As a boutique outfit, The Movesmith prioritizes quality, professionalism, and customer satisfaction. Founder Garret Plunkett's passion for logistics and dedication to exceptional value proposition has led to the company's success in providing an elite relocation experience. Looking for movers in West Chester PA can be stressful, but choosing the right company for your needs can make all the difference.
The Movesmith
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About The Movesmith
Additional Cities Served: Wilmington, West Chester, Phoenixville, Elkton, Havre de Grace, CoatesvilleShow More >
Moving Services
- Local and regional moves
- Packing and unpacking
- Junk removal
- Move management
- Moving between NYC, Philly or D.C. with overnight service
- Boutique moving experience
- Professional packing experience
- Standalone junk removal or removal as part of a move
- Delivery to donation facilities
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of The Movesmith
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Movesmith consistently delivers exceptional service, with customers frequently highlighting their professionalism, efficiency, and stress-free moving experiences, despite a few isolated critiques.
Recent Reviews Mention...
“did an amazing job”
“impeccable service”
“Brian and Matt were amazing”
2. Punctuality
Nationwide Average: 8.07/10
The Movesmith consistently demonstrates exceptional timeliness, with numerous client reviews highlighting their on-time arrivals, early appearances, and efficient scheduling.
Recent Reviews Mention...
“the movers were on time”
“they were on time”
“punctual and efficient”
3. Affordability
Nationwide Average: 7.69/10
The Movesmith is generally perceived as offering fair, reasonable, and competitive prices with several mentions of costs being lower than expected, without hidden fees or gimmicks, although a couple of outliers experienced unexpectedly higher charges.
Recent Reviews Mention...
“their prices are fair”
“the price was less than I expected”
“price was less than I expected”
4. Communication
Nationwide Average: 7.53/10
The Movesmith generally excels with clients highlighting their promptness, professionalism, and responsive nature in interactions, although there is an isolated complaint regarding a lack of response.
Recent Reviews Mention...
“team is communicative”
“excellent communication”
“interaction was very professional and knowledgeable”
5. Stick to Prices
Nationwide Average: 5.99/10
The Movesmith generally receives high praise for accuracy and honesty in their quotes, with multiple clients acknowledging exact or lower-than-expected final costs, clear contracts without hidden fees, and an overall perception of reliability, despite a few reports of discrepancies between final prices and initial quotes.
Recent Reviews Mention...
“ultimately their team repaired it”
“My estimate was higher than what I actually paid”
“estimate was spot on”
6. Speed
Nationwide Average: 8.58/10
The Movesmith receives overwhelmingly positive remarks for their efficiency and ability to complete moves quickly, with multiple instances of jobs being finished sooner than expected, though there are a couple of isolated comments noting slower-than-anticipated service.
Recent Reviews Mention...
“speedy”
“completed the job much quicker than anticipated”
“efficient in moving”
7. Friendliness
Nationwide Average: 8.91/10
The Movesmith consistently receives praise for their courteous, professional, and fun team, with an overwhelming majority of reviews highlighting their polite and personable attitude, despite a singular instance of noted attitude from a crew member.
Recent Reviews Mention...
“They were friendly”
“very friendly movers”
“incredibly professional and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
The Movesmith enjoys overwhelmingly positive feedback, with customers frequently expressing high satisfaction, strong recommendations, and intentions to reuse their services, while a minority reported unwillingness or neutrality.
Recent Reviews Mention...
“Highly Recommend and would hire again”
“completed my 5th move with them”
“would recommend without any reservations”
9. Professionalism
Nationwide Average: 8.31/10
The Movesmith is overwhelmingly praised for their expertise, with customers repeatedly emphasizing the team's professional, knowledgeable, and efficient conduct, alongside their hard-working and courteous nature, despite a singular mention of unprofessional handling and attitude.
Recent Reviews Mention...
“were professional”
“knowledgeable and professional”
“interaction was very professional and knowledgeable”
10. Conflict Handling
Nationwide Average: 4.07/10
The Movesmith has received mixed feedback, with some customers praising their fairness and commitment to customer satisfaction, while others criticize their truthfulness and the adequacy of their compensation efforts in resolving issues.
Recent Reviews Mention...
“extremely fair and prompt about them”
“they did not address concerns truthfully”
“offered compensation but much less than TV's value”
11. Precision & Care
Nationwide Average: 8.01/10
The Movesmith is overwhelmingly praised for their meticulous and cautious approach, ensuring customer belongings are transported securely and arrive in perfect condition, despite isolated instances of dissatisfaction.
Recent Reviews Mention...
“took care of moving large items with great care”
“Handled all my items with care”
“careful with items”
Customer Insights
Local Move Duration: 2.5 hours from 3 reviews
Great Crew Members
| Brian | Brian is the best |
| Michael | was in charge and it was smooth |
| Brian, Matt | amazing work and knowledgeable |
| Brian, Matt | I can’t thank Brian and Matt enough, They deserve 10 |
| DJ | helped set up move, team leader introduced themselves |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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