Don Farr Moving & Storage is a family-owned and operated company based in Pittsburgh, PA, with over 35 years of experience in the moving industry. Serving the greater Pittsburgh area and beyond, they offer a range of services including local and long-distance moving, commercial moving, packing services, storage solutions, and more. They only employ full-time, well-experienced, and well-skilled movers, ensuring a stress-free moving experience for their clients. With a dedicated Relocation Manager overseeing each move, they emphasize teamwork and customer satisfaction. Don Farr Moving & Storage is fully licensed and insured and provides quality service with no hidden fees or charges.
Don Farr Moving & Storage
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About Don Farr Moving & Storage
Additional Cities Served: Bethel Park, Monroeville, Plum, Lebanon, West Mifflin, MurrysvilleShow More >
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Moving Services
- Local Moving
- Long Distance Moving
- Packing Services
- Commercial Moving
- Storage
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Don Farr Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Don Farr Moving & Storage receives mixed feedback, with many customers praising their efficient, professional, and friendly service, while a notable number report poor experiences characterized by damage, loss of items, and unprofessional behavior.
Recent Reviews Mention...
“Great moving company”
“they move slowly and several damaged items”
“delivered expensive items with great care”
2. Punctuality
Nationwide Average: 8.07/10
Don Farr Moving & Storage demonstrates mixed experiences, with many customers praising timely arrivals and punctuality, while a significant number report severe issues with delays, untimely service, and unpredictable scheduling changes.
Recent Reviews Mention...
“they were timely”
“drivers got lost and delayed move”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Don Farr Moving & Storage receives mixed feedback, with several customers finding their prices reasonable and competitive, while others report being charged significantly more than quoted, leading to dissatisfaction with the perceived value of the service.
Recent Reviews Mention...
“cost was more than reasonable”
“moved at a decent rate”
“Value worth every penny and then some implies affordability.”
4. Communication
Nationwide Average: 7.53/10
Don Farr Moving & Storage appears to have a mixture of experiences, with a significant portion of customers expressing serious dissatisfaction regarding responsiveness and professionalism, while others praise the efficiency of scheduling and helpful customer service.
Recent Reviews Mention...
“customer service is awful”
“Maxine made the initial process easy”
“easy process to schedule and prepare”
5. Stick to Prices
Nationwide Average: 5.99/10
Don Farr Moving & Storage has received numerous complaints about charging more than quoted and breaking contracts, despite some instances of honoring or coming in under the estimated costs.
Recent Reviews Mention...
“charged more than quoted”
“bill was 3 times what they quoted”
“the bill was over 3 times what they quoted”
6. Speed
Nationwide Average: 8.58/10
Don Farr Moving & Storage receives mixed reviews, with some customers appreciating their quick and efficient service while others criticize them for being slow, taking frequent breaks, and prolonging moves unnecessarily.
Recent Reviews Mention...
“they move slowly as they work by the hour”
“the movers did it effortlessly”
“efficient in moving”
7. Friendliness
Nationwide Average: 8.91/10
Don Farr Moving & Storage generally receives praise for its courteous and pleasant staff, although there are some reports of unprofessional and rude behavior by certain crew members.
Recent Reviews Mention...
“staff courteous and pleasant”
“very professional and courteous”
“the movers weren't even sweating”
8. Will Hire Again
Nationwide Average: 8.18/10
Don Farr Moving & Storage receives mixed feedback, with a significant portion of customers expressing high satisfaction and strong recommendations, while another notable segment communicates disappointment and a clear unwillingness to employ their services in the future.
Recent Reviews Mention...
“Would recommend to my family and friends”
“would not hire again”
“would definitely recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Don Farr Moving & Storage has received mixed reviews showing a clear divide in customer experiences, with many praising the movers’ professional and helpful approach, while others criticize the crew for being highly unprofessional and unprepared.
Recent Reviews Mention...
“manager patronages the customer”
“very professional and courteous”
“professional and experienced movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Don Farr Moving & Storage appears to have a largely negative track record, with multiple customers reporting unresponsiveness, inadequate compensation, and a failure to address damages and losses, despite a few instances where some issues were eventually resolved.
Recent Reviews Mention...
“they never found our belongings”
“didn't acknowledge damaging the bureau”
“no apology for damages, not forthcoming”
11. Precision & Care
Nationwide Average: 8.01/10
Don Farr Moving & Storage receives mixed feedback, with some customers praising the careful treatment of their belongings while others report significant damage and neglect.
Recent Reviews Mention...
“several damaged items”
“no scratches on furniture or walls”
“only one broken glass due to my own packing”
Customer Insights
Cost: $ 3373.00 from 7 reviews
Local Move Duration: 9.25 hours from 12 reviews
Interstate Move Duration: 3 days from 12 reviews
Great Crew Members
Sean | worked hard and handled items carefully |
Maxine | walked me through an inventory effortlessly |
Kevin, Brad, Gus | great to work with, respectful and fabulous crew members |
James | resolved and rescheduled a delivery issue |
Billy,Brandon,John,Jim | best team and very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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