Don Farr Moving & Storage

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MoversChevron RightPennsylvaniaChevron RightPittsburghChevron RightDon Farr Moving & Storage
based on 1546+ data points
Circle Info

About Don Farr Moving & Storage

Don Farr Moving & Storage is a family-owned and operated company based in Pittsburgh, PA, with over 35 years of experience in the moving industry. Serving the greater Pittsburgh area and beyond, they offer a range of services including local and long-distance moving, commercial moving, packing services, storage solutions, and more. They only employ full-time, well-experienced, and well-skilled movers, ensuring a stress-free moving experience for their clients. With a dedicated Relocation Manager overseeing each move, they emphasize teamwork and customer satisfaction. Don Farr Moving & Storage is fully licensed and insured and provides quality service with no hidden fees or charges.

Moving Services

  • Local Moving
  • Long Distance Moving
  • Packing Services
  • Commercial Moving
  • Storage
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

345157

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Don Farr Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.45/10

Nationwide Average: 8.44/10

Comment Dots

Don Farr Moving & Storage receives mixed feedback, with many customers praising their efficient, professional, and friendly service, while a notable number report poor experiences characterized by damage, loss of items, and unprofessional behavior.

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Recent Reviews Mention...

Great moving company

they move slowly and several damaged items

delivered expensive items with great care

2. Punctuality

5.89/10

Nationwide Average: 8.07/10

Comment Dots

Don Farr Moving & Storage demonstrates mixed experiences, with many customers praising timely arrivals and punctuality, while a significant number report severe issues with delays, untimely service, and unpredictable scheduling changes.

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Recent Reviews Mention...

they were timely

drivers got lost and delayed move

arrived on time

3. Affordability

5.62/10

Nationwide Average: 7.69/10

Comment Dots

Don Farr Moving & Storage receives mixed feedback, with several customers finding their prices reasonable and competitive, while others report being charged significantly more than quoted, leading to dissatisfaction with the perceived value of the service.

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Recent Reviews Mention...

cost was more than reasonable

moved at a decent rate

Value worth every penny and then some implies affordability.

4. Communication

4.28/10

Nationwide Average: 7.53/10

Comment Dots

Don Farr Moving & Storage appears to have a mixture of experiences, with a significant portion of customers expressing serious dissatisfaction regarding responsiveness and professionalism, while others praise the efficiency of scheduling and helpful customer service.

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Recent Reviews Mention...

customer service is awful

Maxine made the initial process easy

easy process to schedule and prepare

5. Stick to Prices

4.29/10

Nationwide Average: 5.99/10

Comment Dots

Don Farr Moving & Storage has received numerous complaints about charging more than quoted and breaking contracts, despite some instances of honoring or coming in under the estimated costs.

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Recent Reviews Mention...

charged more than quoted

bill was 3 times what they quoted

the bill was over 3 times what they quoted

6. Speed

5.77/10

Nationwide Average: 8.58/10

Comment Dots

Don Farr Moving & Storage receives mixed reviews, with some customers appreciating their quick and efficient service while others criticize them for being slow, taking frequent breaks, and prolonging moves unnecessarily.

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Recent Reviews Mention...

they move slowly as they work by the hour

the movers did it effortlessly

efficient in moving

7. Friendliness

7.16/10

Nationwide Average: 8.91/10

Comment Dots

Don Farr Moving & Storage generally receives praise for its courteous and pleasant staff, although there are some reports of unprofessional and rude behavior by certain crew members.

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Recent Reviews Mention...

staff courteous and pleasant

very professional and courteous

the movers weren't even sweating

8. Will Hire Again

5.05/10

Nationwide Average: 8.18/10

Comment Dots

Don Farr Moving & Storage receives mixed feedback, with a significant portion of customers expressing high satisfaction and strong recommendations, while another notable segment communicates disappointment and a clear unwillingness to employ their services in the future.

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Recent Reviews Mention...

Would recommend to my family and friends

would not hire again

would definitely recommend them

9. Professionalism

5.11/10

Nationwide Average: 8.31/10

Comment Dots

Don Farr Moving & Storage has received mixed reviews showing a clear divide in customer experiences, with many praising the movers’ professional and helpful approach, while others criticize the crew for being highly unprofessional and unprepared.

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Recent Reviews Mention...

manager patronages the customer

very professional and courteous

professional and experienced movers

10. Conflict Handling

1.64/10

Nationwide Average: 4.07/10

Comment Dots

Don Farr Moving & Storage appears to have a largely negative track record, with multiple customers reporting unresponsiveness, inadequate compensation, and a failure to address damages and losses, despite a few instances where some issues were eventually resolved.

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Recent Reviews Mention...

they never found our belongings

didn't acknowledge damaging the bureau

no apology for damages, not forthcoming

11. Precision & Care

4.22/10

Nationwide Average: 8.01/10

Comment Dots

Don Farr Moving & Storage receives mixed feedback, with some customers praising the careful treatment of their belongings while others report significant damage and neglect.

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Recent Reviews Mention...

several damaged items

no scratches on furniture or walls

only one broken glass due to my own packing

Customer Insights icon

Customer Insights

Cost: $ 3373.00 from 7 reviews


Local Move Duration: 9.25 hours from 12 reviews

Interstate Move Duration: 3 days from 12 reviews

Great Crew Members icon

Great Crew Members

Seanworked hard and handled items carefully
Maxinewalked me through an inventory effortlessly
Kevin, Brad, Gusgreat to work with, respectful and fabulous crew members
Jamesresolved and rescheduled a delivery issue
Billy,Brandon,John,Jimbest team and very professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Don Farr Moving & Storage

Location
1200 Lebanon Rd Unit 520, West Mifflin, PA, 15122
Phone
(412) 469-9700
Link
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