Established in 1945, Lawton Moving & Storage is a third-generation, family-owned, and operated moving company providing moving, storage, and packing services to Cranston, RI, and nearby areas. Its full-service moving provisions include residential moving, commercial relocation, distribution and delivery services, long-distance moving, and senior moving. For your storage needs, Lawton has an expansive warehouse facility with fire and theft protection systems to keep your cache of items secure for short or long-term storage. Its packing services also ensure a full-service moving experience with experts capable of packing and transporting goods and valuables to arrive at your new location safely and damage-free. As a seasoned player in the moving sector, the firm enjoys a reputable stature among the movers in Providence, RI. From moving and storing to hoisting and packing, Lawton Moving & Storage is a preferred Providence mover.
Lawton Moving & Storage
About Lawton Moving & Storage
Additional Cities Served: Fall River, Cranston, Warwick, Pawtucket, Taunton, East ProvidenceShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Delivery Services
- Senior Moving Expertise
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Lawton Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lawton Moving & Storage generally receives high praise for efficient, caring, and professional moving services, though there are some significant discrepancies including reports of damage and reliability issues that affect their reputation.
Recent Reviews Mention...
“great experience with Lawton”
“average experiences over three moves”
“great amount of damage during move”
2. Punctuality
Nationwide Average: 8.07/10
Lawton Moving & Storage generally receives positive feedback for their timely arrivals and readiness to work, though there have been a few instances of unnotified delays and late arrivals.
Recent Reviews Mention...
“crew showed up on time”
“showed up on time”
“Did not move on the agreed date”
3. Affordability
Nationwide Average: 7.69/10
Lawton Moving & Storage receives mixed feedback with several customers finding their services reasonably priced and competitive, while others have experienced unexpectedly high costs or feel the services were not affordable.
Recent Reviews Mention...
“cost was double than expected”
“Cost was very reasonable”
“prices are reasonable”
4. Communication
Nationwide Average: 7.53/10
Lawton Moving & Storage has received mixed feedback, with praises for professionalism, transparency, and responsiveness from some customers, while others experienced significant stress, rude interactions, and poor communication during issue resolution and quote discussions.
Recent Reviews Mention...
“very stressful to communicate while resolving issues”
“extremely nice and professional”
“communicative, easy to work with, and transparent”
5. Stick to Prices
Nationwide Average: 5.99/10
Lawton Moving & Storage receives mixed feedback, with several customers praising their fair and honest pricing, while others complain about unanticipated fees and significant discrepancies between quoted and final prices.
Recent Reviews Mention...
“was not informed of eight hour minimum prior”
“finished two hours below the quoted cost”
“charged us fairly”
6. Speed
Nationwide Average: 8.58/10
Lawton Moving & Storage generally receives high praise for their quickness and efficiency, aside from a few occurrences of slower service.
Recent Reviews Mention...
“quick and take the stress out of moving”
“crew was pretty slow”
“move completed within the quoted time”
7. Friendliness
Nationwide Average: 8.91/10
Lawton Moving & Storage is consistently described as exceedingly polite, respectful, personable, professional, courteous, and supportive, though there are isolated mentions of rudeness.
Recent Reviews Mention...
“extremely nice and professional”
“respectful of us”
“they are personable”
8. Will Hire Again
Nationwide Average: 8.18/10
Lawton Moving & Storage has received polarized feedback, with the majority of customers expressing a strong intention to use their services again or recommend them to others, but a few customers are emphatically dissatisfied and would not consider rehiring the company.
Recent Reviews Mention...
“recommend and use Lawton again”
“would not recommend or use the company again”
“would definitely not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Lawton Moving & Storage receives mixed reviews, with many customers praising their efficiency, politeness, and professionalism, while a few others report incidents of rudeness, unprofessional behavior, and damages.
Recent Reviews Mention...
“they are professional”
“gentleman was extremely rude and unprofessional”
“handled items carelessly and broke bed”
10. Conflict Handling
Nationwide Average: 4.07/10
Lawton Moving & Storage displays a divided stance with instances of excellent responsiveness and remedy in some cases, contrasted by numerous reports of an unwillingness to acknowledge or address issues and damages.
Recent Reviews Mention...
“no effort to amicably resolve the cost issue”
“unwilling to cover damages despite selling insurance”
“delivered a missing item the next day”
11. Precision & Care
Nationwide Average: 8.01/10
Lawton Moving & Storage has received several positive testimonials praising their meticulousness and attention to detail in protecting belongings, with only a few instances of negative feedback regarding damage and mishandling.
Recent Reviews Mention...
“stacked boxes high and let them fall”
“took care in moving furniture and boxes”
“they damaged items and property”
Customer Insights
Local Move Duration: 6.5 hours from 5 reviews
Great Crew Members
A-team | handled everything to perfection |
Eric, John, Chy | the A-team was efficient and super careful |
Jamie, Louis | Jamie and Louis were hard working and loaded with precision |
Jamie, Lewis, Joe, Everett | were absolutely incredible and awesome |
Jamie, Lou, Joe | professional, friendly, knowledgeable, courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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