With nearly 25 years in business, PODS Moving & Storage pioneered the concept of portable storage containers. Ideal for movers in Columbia, SC, the company is based in the United States and provides international services in Canada, Australia, and the United Kingdom. Boasting over 245 storage center locations servicing 46 states and six provinces, PODS caters to a broad service area. They offer personalized moving and storage solutions tailored to customers' unique needs including transportation, built-in storage, adjustable scheduling, and multiple container sizes. Additionally, PODS supplies packing items, connects to trusted local labor providers, and also offers car shipping services.
PODS Moving & Storage
based on 669+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Sumter, Florence, Lexington, West Columbia, Cayce, OrangeburgShow More >
Moving Services
- Moving
- Storage
- Moving & Storage
- Packing and loading help
- Moving and storage supplies
- Car shipping
- MoveIn Services
- Packing supplies
- Moving help
- Vehicle shipping
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.37/10
Nationwide Average: 8.44/10
PODS Moving & Storage receives predominantly positive feedback for their services, evident from numerous mentions of exceptional customer service and professional movers, despite a handful of negative experiences highlighting issues such as poor customer service, billing, and delivery mishaps.
Recent Reviews Mention...
“PODS experience was very positive”
“worst possible customer service received”
“Trans James was incredible”
2. Punctuality
7.77/10
Nationwide Average: 8.07/10
PODS Moving & Storage generally demonstrates strong reliability and timeliness in their delivery and pickup services, despite a few instances of delays and scheduling issues.
Recent Reviews Mention...
“arrived on time”
“On time”
“Delivery and pickup were easy to schedule”
3. Affordability
4.62/10
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with a significant number of customers finding it expensive, though some praise its cost-effectiveness and flexibility in pricing.
Recent Reviews Mention...
“Should have reduced possessions for lower cost”
“save money by moving myself”
“Spent well over $5000, not affordable.”
4. Communication
6.57/10
Nationwide Average: 7.53/10
PODS Moving & Storage has mixed reviews with numerous instances of outstanding customer service and helpful representatives, but also significant complaints regarding unresolved issues, poor responses, and communication breakdowns.
Recent Reviews Mention...
“Easy to request delivery on their website”
“he was very accommodating”
“the lady was patient”
5. Stick to Prices
2.16/10
Nationwide Average: 5.99/10
PODS Moving & Storage frequently faces criticism for adding unexpected charges and not adhering to initially agreed-upon prices, with a rare exception of satisfaction.
Recent Reviews Mention...
“Took extra money due to their miscommunication.”
“added charges at the end unexpectedly”
“charged my credit card for the entire rental”
6. Speed
8.06/10
Nationwide Average: 8.58/10
PODS Moving & Storage generally receives high praise for their efficiency and rapid delivery process, despite a few reports of delays and customer service issues.
Recent Reviews Mention...
“very efficient”
“Fast delivery process”
“Delayed second pod delivery impaired speediness.”
7. Friendliness
9.25/10
Nationwide Average: 8.91/10
PODS Moving & Storage overwhelmingly receives acclaim for their accommodating, polite, and professional staff, reflecting a culture of exceptional customer service despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“very friendly”
“so friendly”
“gentleman was very accommodating”
8. Will Hire Again
6.97/10
Nationwide Average: 8.18/10
PODS Moving & Storage receives mixed feedback, with a significant number of customers expressing high satisfaction and readiness to use their services again, counterbalanced by a notable portion who are dissatisfied due to various issues but the positive experiences seem to outweigh the negative ones.
Recent Reviews Mention...
“Highly recommend!”
“I wouldn't hire them again because of the wait.”
“would never hire this company again”
9. Professionalism
8.13/10
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives high praise for their skilled, caring, and courteous service, despite a few instances of dissatisfaction regarding problem handling and communication.
Recent Reviews Mention...
“Travis was very skilled handling Podzilla.”
“apologies without action shows lack of professionalism”
“patient and caring behavior”
10. Conflict Handling
1.69/10
Nationwide Average: 4.07/10
PODS Moving & Storage seemingly demonstrates a general lack of effort and effectiveness in addressing and rectifying customer grievances and issues, with only a few instances of attempts at resolution.
Recent Reviews Mention...
“no effort to fix issues”
“Failed to communicate or rectify the situation.”
“they eventually removed the unanticipated charge”
11. Precision & Care
6.25/10
Nationwide Average: 8.01/10
PODS Moving & Storage has mixed reviews, with some customers praising their careful handling and packing, while others report incidents of damage and negligence.
Recent Reviews Mention...
“Pod placement caused damage and delays.”
“they handled our possessions with care”
“stuff was packed well so arrived good”
Customer Insights
Cost: $ 2740.00 from 6 reviews
Great Crew Members
| Travis James | very patient and friendly in placing the container |
| Travis James | excellent service and friendliness |
| Travis James | did an awesome job delivering our POD |
| Travis | handled Podzilla well and corrected loading issue. |
| Travis James | Travis James was awesome! |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
2118 Commerce Dr, Cayce, SC, 29033
(877) 770-7637
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