Gentle Movers is a locally owned and operated full-service moving and packing company with over four years of experience in providing excellent service and professionalism to its customers. The company is based in the Tri-county area and offers various services, including commercial and residential moving, furniture assembly and disassembly, local moving, long-distance moving, and junk removal. They are committed to helping others by providing secure moving and relocation services in Charleston, SC at an affordable cost, as well as creating lifelong career opportunities for their community. Gentle Movers distinguishes itself from other moving companies by respecting customers' time and ensuring timely, quality service.
Gentle Movers
Very Good
based on 319+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Movers
Additional Cities Served: North Charleston, Mount Pleasant, Summerville, Goose Creek, Hanahan, James IslandShow More >
Moving Services
- Commercial Moving and Packing Services
- Local Moving and Packing Services
- Furniture Assembly/Disassembly
- Residential Moving and Packing Services
- Long Distance and Consolidation Services
- Junk Removal
Awards
Have feedback for Gentle Movers?
Error. Please try again later.
Summarized Review of Gentle Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.39/10
Nationwide Average: 8.44/10
Gentle Movers is highly praised for their professionalism, efficiency, and exceptional moving experiences, despite a couple of noted mishaps.
Recent Reviews Mention...
“Gentle Movers went above and beyond.”
“great work by movers”
“best movers we have used so far”
2. Punctuality
9.48/10
Nationwide Average: 8.07/10
Gentle Movers consistently demonstrates reliability by either arriving on time or even early, as highlighted in numerous positive reviews.
Recent Reviews Mention...
“crew was timely”
“they arrived early to start”
“showing up on time”
3. Affordability
7.08/10
Nationwide Average: 7.69/10
Gentle Movers generally receives positive feedback for their pricing, despite some concerns about unexpected bill increases.
Recent Reviews Mention...
“charged a fair rate”
“final bill was 50% higher”
“worth every penny”
4. Communication
8.85/10
Nationwide Average: 7.53/10
Gentle Movers is highly praised for their flexibility, attentiveness, and efficient communication, with nearly all customers experiencing exceptional interactions, despite a solitary report of unresponsiveness.
Recent Reviews Mention...
“flexible and always worked with what I needed”
“class act from the very beginning”
“very pleasant and efficient in dealing”
5. Speed
9.6/10
Nationwide Average: 8.58/10
Gentle Movers is consistently praised for their efficient, quick, and highly capable crew, achieving remarkable speed in their moving process.
Recent Reviews Mention...
“crew can do a lot in a short period”
“neat and fast”
“efficient crew”
6. Friendliness
9.67/10
Nationwide Average: 8.91/10
Gentle Movers consistently excels, receiving unanimous praise for their courteous, personable, and kind attitudes throughout all interactions and services.
Recent Reviews Mention...
“All three men were completely cool people.”
“Everyone was kind”
“Great attitudes”
7. Will Hire Again
9.31/10
Nationwide Average: 8.18/10
Gentle Movers overwhelmingly comes recommended, with clients expressing strong satisfaction and a clear intent to use their services again, minus a notably rare dissent.
Recent Reviews Mention...
“Would highly recommend”
“Would absolutely use them again.”
“recommend this company and would hire again”
8. Professionalism
9.44/10
Nationwide Average: 8.31/10
Gentle Movers consistently demonstrated exceptional professionalism, with numerous reviews praising their efficiency, polite and respectful conduct, and the high level of expertise and care in their work, despite a single report of an accident.
Recent Reviews Mention...
“crew was professional”
“asked for a more professional crew”
“They are a well oiled machine”
9. Conflict Handling
4.75/10
Nationwide Average: 4.07/10
Gentle Movers displays a mixed performance, excelling in extreme situations like handling a tropical storm effectively, while also showing reluctance in addressing damages by refusing repairs and suggesting dissatisfied customers take legal actions.
Recent Reviews Mention...
“Showed willingness to go above and beyond ”
“company's response was "sue us"”
“refused to pay for repairs”
10. Precision & Care
8.91/10
Nationwide Average: 8.01/10
Gentle Movers overwhelmingly showcases outstanding attentiveness and professionalism, with numerous customers noting the company's diligence and precision in ensuring the safety and integrity of their belongings, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“They removed a staircase railing to avoid damage.”
“gentle with all items”
“nothing gets damaged”
Great Crew Members
| Steve,Jamal,Malek | ran a tight and well oiled crew |
| Brian | Brian, the owner, is a class act |
| Brian | Brian was part of the best experience |
| Jamal, Malique, Michael | they were very accommodating and trouble shot challenges |
| Alex | Alex's readiness and expertise contributed positively |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Charleston Moving Services
Nearby Cities
