Mako Movers is a Charleston-based moving company that aims to provide a comfortable, hassle-free moving experience for their clients. They offer a broad range of services including local moving, long-distance moving, moving labor, and packing. Launched by individuals with a wealth of experience in the Charleston, SC moving services, Mako Movers' mission is to establish a customer-oriented business. Guided by four fundamental principles, their ultimate target is to ensure a seamless, reliable moving experience. Notably, the company has a policy that customers are not required to pay a deposit or any charges until the job is completed and they are satisfied with the outcome.
Mako Movers
About Mako Movers
Additional Cities Served: North Charleston, Mount Pleasant, Summerville, Goose Creek, Hanahan, James IslandShow More >
Moving Services
- Local Moving
- Long Distance
- Moving Labor
- Packing
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Mako Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mako Movers is highly regarded for their professionalism, efficiency, and exceptional service, with the vast majority of customers reporting very positive experiences, despite a few isolated complaints.
Recent Reviews Mention...
“What a great company to work with”
“Owner Josh and his crew were pleasant and efficient”
“Classless, rude individuals.”
2. Punctuality
Nationwide Average: 8.07/10
Mako Movers generally receives high praise for their timeliness and readiness, although they have faced a few instances of significant delays.
Recent Reviews Mention...
“Everyone was on time”
“they actually showed up early ready to go”
“both times on time”
3. Affordability
Nationwide Average: 7.69/10
Mako Movers generally receives high praise for their reasonable and competitive pricing, despite a few instances of customer dissatisfaction regarding the value received.
Recent Reviews Mention...
“final price was very reasonable”
“competitive pricing”
“best pricing in the area”
4. Communication
Nationwide Average: 7.53/10
Mako Movers generally receives high praise for their responsiveness, clear communication, and customer-friendly approach, though a few instances of poor communication regarding left items and automated, inaccurate texts slightly mar their overall stellar feedback.
Recent Reviews Mention...
“gave us options and solid expert advice”
“Quick replies and worked with us through scheduling issues”
“communicated well”
5. Stick to Prices
Nationwide Average: 5.99/10
Mako Movers generally maintains a reliable adherence to their initial estimates, although there are notable exceptions where customers faced significantly higher charges than expected.
Recent Reviews Mention...
“cost very close to their estimate”
“quoted a price and stuck to it”
“remained within his price range”
6. Speed
Nationwide Average: 8.58/10
Mako Movers generally provides quick and efficient moving services, despite a few reports of slower than expected performance.
Recent Reviews Mention...
“got the job(s) done fast”
“very quick and efficient”
“They were fast packing”
7. Friendliness
Nationwide Average: 8.91/10
Mako Movers overwhelmingly impresses with its staff's kind, respectful, and professional demeanor, despite isolated instances of disrespect.
Recent Reviews Mention...
“crew were all super nice”
“No respect for marked off areas or people.”
“truly so kind and nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Mako Movers overwhelmingly receives positive feedback, with a vast majority of customers expressing a high likelihood of rehiring and recommending them, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would hire them again and also recommend to friends”
“Do not recommend and are no longer welcome.”
“Don't be shy, hire these guys”
9. Professionalism
Nationwide Average: 8.31/10
Mako Movers is generally perceived as highly professional and hardworking, with isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“Extreme professionals”
“Owner Josh and his crew were professional”
“Sad and tactless humans.”
10. Conflict Handling
Nationwide Average: 4.07/10
Mako Movers shows a polarized performance with experiences ranging from effectively resolving pricing and service issues to failing to rectify cases of left behind items and unsuccessfully repairing damages in an untimely manner.
Recent Reviews Mention...
“owner resolved the price issue effectively”
“they were able to make it right”
“no effort to rectify leaving behind items”
11. Precision & Care
Nationwide Average: 8.01/10
Mako Movers has overwhelmingly positive feedback for their careful and considerate approach, despite a few dissatisfactions.
Recent Reviews Mention...
“none of our belongings were damaged”
“treated my furniture and items carefully”
“took great care of our things”
Customer Insights
Local Move Duration: 4 hours from 7 reviews
Great Crew Members
Josh | Owner Josh was very pleasant to work with |
Josh | Josh was part of an expert team |
Josh | Josh and his team did an amazing job |
Josh | Josh and Mako Movers were fantastic |
Big Q | ensured the job was done rain or shine |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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