Mako Movers

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Good
based on 375+ data points
Circle Info

About Mako Movers

Mako Movers is a Charleston-based moving company that aims to provide a comfortable, hassle-free moving experience for their clients. They offer a broad range of services including local moving, long-distance moving, moving labor, and packing. Launched by individuals with a wealth of experience in the Charleston, SC moving services, Mako Movers' mission is to establish a customer-oriented business. Guided by four fundamental principles, their ultimate target is to ensure a seamless, reliable moving experience. Notably, the company has a policy that customers are not required to pay a deposit or any charges until the job is completed and they are satisfied with the outcome.

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Moving Services

  • Local Moving
  • Long Distance
  • Moving Labor
  • Packing
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

3438970

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Mako Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9/10

Nationwide Average: 8.44/10

Comment Dots

Mako Movers is highly regarded for their professionalism, efficiency, and exceptional service, with the vast majority of customers reporting very positive experiences, despite a few isolated complaints.

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Recent Reviews Mention...

What a great company to work with

Owner Josh and his crew were pleasant and efficient

Classless, rude individuals.

2. Punctuality

8.44/10

Nationwide Average: 8.07/10

Comment Dots

Mako Movers generally receives high praise for their timeliness and readiness, although they have faced a few instances of significant delays.

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Recent Reviews Mention...

Everyone was on time

they actually showed up early ready to go

both times on time

3. Affordability

8.19/10

Nationwide Average: 7.69/10

Comment Dots

Mako Movers generally receives high praise for their reasonable and competitive pricing, despite a few instances of customer dissatisfaction regarding the value received.

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Recent Reviews Mention...

final price was very reasonable

competitive pricing

best pricing in the area

4. Communication

7.94/10

Nationwide Average: 7.53/10

Comment Dots

Mako Movers generally receives high praise for their responsiveness, clear communication, and customer-friendly approach, though a few instances of poor communication regarding left items and automated, inaccurate texts slightly mar their overall stellar feedback.

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Recent Reviews Mention...

gave us options and solid expert advice

Quick replies and worked with us through scheduling issues

communicated well

5. Stick to Prices

6.04/10

Nationwide Average: 5.99/10

Comment Dots

Mako Movers generally maintains a reliable adherence to their initial estimates, although there are notable exceptions where customers faced significantly higher charges than expected.

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Recent Reviews Mention...

cost very close to their estimate

quoted a price and stuck to it

remained within his price range

6. Speed

8.59/10

Nationwide Average: 8.58/10

Comment Dots

Mako Movers generally provides quick and efficient moving services, despite a few reports of slower than expected performance.

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Recent Reviews Mention...

got the job(s) done fast

very quick and efficient

They were fast packing

7. Friendliness

9.09/10

Nationwide Average: 8.91/10

Comment Dots

Mako Movers overwhelmingly impresses with its staff's kind, respectful, and professional demeanor, despite isolated instances of disrespect.

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Recent Reviews Mention...

crew were all super nice

No respect for marked off areas or people.

truly so kind and nice

8. Will Hire Again

8.68/10

Nationwide Average: 8.18/10

Comment Dots

Mako Movers overwhelmingly receives positive feedback, with a vast majority of customers expressing a high likelihood of rehiring and recommending them, despite a few instances of dissatisfaction.

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Recent Reviews Mention...

would hire them again and also recommend to friends

Do not recommend and are no longer welcome.

Don't be shy, hire these guys

9. Professionalism

8.46/10

Nationwide Average: 8.31/10

Comment Dots

Mako Movers is generally perceived as highly professional and hardworking, with isolated incidents of unprofessional behavior.

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Recent Reviews Mention...

Extreme professionals

Owner Josh and his crew were professional

Sad and tactless humans.

10. Conflict Handling

4.87/10

Nationwide Average: 4.07/10

Comment Dots

Mako Movers shows a polarized performance with experiences ranging from effectively resolving pricing and service issues to failing to rectify cases of left behind items and unsuccessfully repairing damages in an untimely manner.

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Recent Reviews Mention...

owner resolved the price issue effectively

they were able to make it right

no effort to rectify leaving behind items

11. Precision & Care

8.79/10

Nationwide Average: 8.01/10

Comment Dots

Mako Movers has overwhelmingly positive feedback for their careful and considerate approach, despite a few dissatisfactions.

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Recent Reviews Mention...

none of our belongings were damaged

treated my furniture and items carefully

took great care of our things

Customer Insights icon

Customer Insights

Local Move Duration: 4 hours from 7 reviews

Great Crew Members icon

Great Crew Members

JoshOwner Josh was very pleasant to work with
JoshJosh was part of an expert team
JoshJosh and his team did an amazing job
JoshJosh and Mako Movers were fantastic
Big Qensured the job was done rain or shine
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Mako Movers

Location
1064 Gardner Rd suite 101, Charleston, SC, 29407
Phone
+1 843-580-1242
Link
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