Website Information: One Call Move is a professional moving company based in Texas, offering a range of services including local and long-distance moves, packing and unpacking, storage solutions, and corporate relocation. With a focus on providing a stress-free and hassle-free moving experience, One Call Move is dedicated to ensuring the safety and care of customers' belongings. In their pursuit to serve various customers across states, they are one of the notable movers in Charleston, SC. The company's team is equipped with the necessary tools and equipment to handle any move, regardless of size or complexity. Customer satisfaction is a top priority for One Call Move, and their team emphasizes personalized service, attention to detail, and a commitment to making each move as seamless as possible.
One Call Move
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About One Call Move
Additional Cities Served: North Charleston, Mount Pleasant, Summerville, Goose Creek, Hanahan, James IslandShow More >
Awards
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Summarized Review of One Call Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
One Call Move receives overwhelming praise for its exceptional service, professionalism, and the efficiency of its movers, signifying a highly satisfactory customer experience.
Recent Reviews Mention...
“great work by movers”
“marvelous job”
“excellent service”
2. Punctuality
Nationwide Average: 8.07/10
One Call Move consistently received high praise for being on time, arriving early, and displaying promptness, especially during last-minute calls.
Recent Reviews Mention...
“They came when they said they would”
“arrived a little early”
“helped out with a last-minute call”
3. Affordability
Nationwide Average: 7.69/10
One Call Move is overwhelmingly considered to offer very reasonable, if not cheap, pricing, although there is an isolated complaint about paying more than expected.
Recent Reviews Mention...
“affordable service”
“ended up paying a lot more than needed”
“Reasonably priced”
4. Communication
Nationwide Average: 7.53/10
One Call Move is highly praised for being very communicative, responsive, and transparent, ensuring great customer service through clear and constant communication, despite one noted issue with the owner not returning contacts.
Recent Reviews Mention...
“Good Communication”
“Communicated well”
“very communicative”
5. Speed
Nationwide Average: 8.58/10
One Call Move receives overwhelming praise for their quick, efficient service, despite a couple of isolated complaints about speed.
Recent Reviews Mention...
“Everything was quick and easy”
“fast service”
“Unloaded our truck in less time than scheduled”
6. Friendliness
Nationwide Average: 8.91/10
One Call Move is consistently praised for its professional, courteous, and genuinely nice team, making customers' experiences positive and respectful throughout their service interactions.
Recent Reviews Mention...
“Everyone was great”
“very friendly and efficient”
“friendly movers”
7. Will Hire Again
Nationwide Average: 8.18/10
One Call Move overwhelmingly garners high praise for repeat engagement, with the majority expressing eager intentions to rehire or recommend the company, despite a few noted dissatisfactions.
Recent Reviews Mention...
“Will def use again”
“would hire again based on satisfaction”
“recommend Mark and his crew without hesitation”
8. Professionalism
Nationwide Average: 8.31/10
One Call Move is overwhelmingly seen as highly professional and courteous, with almost all reviews praising their efficiency, respectfulness, and ethic, despite minor criticisms.
Recent Reviews Mention...
“unprofessional behavior regarding W9 form”
“were efficient and professional”
“Top notch and respectful”
9. Precision & Care
Nationwide Average: 8.01/10
One Call Move overwhelmingly shows high competency and dedication, with virtually all clients commending them for being exceptionally cautious and considerate in protecting their belongings, despite a single report of dissatisfaction.
Recent Reviews Mention...
“careful in loading and unloading”
“they cared about protecting the furniture”
“did not damage any personal property”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
| Mark | introduced himself and was part of excellent service |
| Mark | did a marvelous job |
| Mark | Mark and his team were efficient and professional |
| Mark | Mark was fantastic and respectful |
| Mark | Mark provided fantastic service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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