Gentlemen Movers

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based on 682+ data points
Circle Info

About Gentlemen Movers

Gentlemen Movers has been serving Columbia, South Carolina families and businesses since 2003. This locally-owned moving company, also one of many movers in Greenwood, SC, is led by South Carolina native Robert Marye and offers a wide range of services, including residential, commercial, out-of-state, and in-the-home moves. In addition to being licensed and insured, the company specializes in last-minute and unique or heavy item moves. Gentlemen Movers takes pride in providing polished, reliable, and trustworthy moving services and in ensuring that its employees undergo thorough background checks and training. They offer their services within a 500-mile radius of Columbia, SC, and have a climate-controlled storage facility available for interim storage needs.

Moving Services

  • Residential moves
  • Commercial moves
  • Out-of-state moves
  • Interior moves
  • Unique and heavy item moves
  • Packing services
  • Climate-controlled storage
  • Local moves
  • Moves within South Carolina
  • Moves to neighboring states
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1442337

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Gentlemen Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.7/10

Nationwide Average: 8.44/10

Comment Dots

Gentlemen Movers appears to have a divided reputation with instances of excellent service countered by numerous severe complaints such as theft, damage, and charges exceeding estimates.

Reviews Mention icon

Recent Reviews Mention...

owner and his wife are good people and care deeply

Gentlemen Movers were awesome

Robert was rude and hung up on me.

2. Punctuality

7.01/10

Nationwide Average: 8.07/10

Comment Dots

Gentlemen Movers generally struggles with timely arrivals and prompt communication, experiencing frequent delays and rescheduling issues, despite a few instances of being on time or responding quickly to short-notice bookings.

Reviews Mention icon

Recent Reviews Mention...

Less than 24 hrs notice and they made it

were on time at both locations

always prompt

3. Affordability

5.04/10

Nationwide Average: 7.69/10

Comment Dots

Gentlemen Movers is generally perceived as costly due to frequent complaints of unexpected and significantly higher charges than initial estimates.

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Recent Reviews Mention...

felt scammed by the time allocation

they were cheap

price was very affordable

4. Communication

6.33/10

Nationwide Average: 7.53/10

Comment Dots

Gentlemen Movers has mostly been criticized for being unresponsive, with numerous negative experiences regarding follow-ups and customer service interaction, despite a couple of instances of timely responsiveness and fair estimates.

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Recent Reviews Mention...

very responsive

Technical issues and hung up on me.

Amazing customer service

5. Stick to Prices

3.66/10

Nationwide Average: 5.99/10

Comment Dots

Gentlemen Movers consistently charges more than their initial estimates, often adding unexpected and unexplained fees.

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Recent Reviews Mention...

charged for travel time unexpectedly

quote was spot on, minus the taxes

did not stick to quoted prices and demanded payment unexpectedly

6. Speed

7.77/10

Nationwide Average: 8.58/10

Comment Dots

Gentlemen Movers typically experiences negative feedback regarding their pace, with customers citing intentional slowness, hostility affecting performance, inadequate manpower leading to delays, and overall inefficiency, despite an isolated instance of a crew being praised for their quickness.

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Recent Reviews Mention...

Knocked it out in less than 2 hours

did the job quickly

packed 1400sqft apt in 4hrs, unloaded in 3hrs

7. Friendliness

8.46/10

Nationwide Average: 8.91/10

Comment Dots

Gentlemen Movers displays a polarizing customer experience with many clients finding their movers to be polite, respectful, and friendly, while a notable fraction of customers report facing hostility and disrespect from the crew.

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Recent Reviews Mention...

team was friendly in service

team is caring

pleasant to work with

8. Will Hire Again

7.47/10

Nationwide Average: 8.18/10

Comment Dots

Gentlemen Movers appears to have disappointed a significant number of customers who expressed a strong disinclination to rehire or recommend their services, although there are a few highly satisfied customers who would gladly do so.

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Recent Reviews Mention...

highly recommend Gentlemen Mover's for next move

will be used again for a residential move

would hire again

9. Professionalism

7.19/10

Nationwide Average: 8.31/10

Comment Dots

Gentlemen Movers seems to have mixed responses, with some customers highlighting individual excellence and hard work, while others express dissatisfaction with unprofessional behavior and poor performance.

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Recent Reviews Mention...

Robert was rude during the call.

Great attention to detail

extremely patient and professional

10. Conflict Handling

2.14/10

Nationwide Average: 4.07/10

Comment Dots

Gentlemen Movers consistently receives criticism for not adequately addressing customer issues, failing to provide satisfactory resolution to damages, and showing a lack of effort in rectifying situations to their clients' satisfaction.

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Recent Reviews Mention...

refused to fix the damage

willingness to make the experience stress-free

refused to properly fix damages

11. Precision & Care

6.32/10

Nationwide Average: 8.01/10

Comment Dots

Gentlemen Movers has received overwhelmingly negative feedback, with numerous reports of damaged belongings and careless treatment.

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Recent Reviews Mention...

careful to not damage any walls, doorways

moves a $500,000 X-ray machine with no issues

carefully moved fragile equipment

Customer Insights icon

Customer Insights

Cost: $ 1251.00 from 3 historical data points


Local Move Duration: 5.5 hours from 3 reviews

Interstate Move Duration: 2 days from 5 reviews

Great Crew Members icon

Great Crew Members

RobertCame personally to help, demonstrating commitment
RobertRobert and his team helped deliver and pick up furniture
Virgil, NigelVery courteous and professional and so very helpful
RobertThank you Robert and your team
Marcusespecially careful about room organization
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Gentlemen Movers

Location
1001 Pinnacle Point Dr ste # 112, Columbia, SC, 29223
Phone
(803) 319-3646
Link
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