Having grown up in Columbia, SC, ProHelp owners Brandon and Parker have strong family ties to the community and have maintained the company’s homegrown values through thousands of customers and countless moving jobs since starting the business in 2013. Whether you are moving to a new home or just need a couple of pieces of furniture moved, ProHelp Movers can help you transport your belongings safely and securely. It also offers packing services that fit your needs, whether you prefer doing it all yourself or if you need a team of professional packers to handle specialty items that may be difficult or complicated to pack and load. Don’t want to lift a finger? The company also offers full-service packing.
ProHelp Movers
Fabulous
based on 447+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About ProHelp Movers
Additional Cities Served: Aiken, North Augusta, Greenwood, Lexington, West Columbia, CayceShow More >
Moving Services
- Moving
- Packing
- Climate Controlled Storage
- Receiving
- White Glove Delivery
- Repacking
- Online Inventory Database
- Short and Long term Climate Controlled Storage
- Delivery/Install
- Furniture Assembly
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of ProHelp Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.64/10
Nationwide Average: 8.44/10
ProHelp Movers is consistently praised for their professionalism, efficiency, and excellent moving services, with numerous customers expressing high satisfaction and intent to use their services repeatedly.
Recent Reviews Mention...
“Pro Help Movers is amazing”
“My experience could not have been better”
“ProHelp exceeded expectations for a moving service”
2. Punctuality
9.59/10
Nationwide Average: 8.07/10
ProHelp Movers consistently receives praise for being on time and prepared, demonstrating a reliable pattern of prompt service and adherence to scheduled times.
Recent Reviews Mention...
“they were on time and prepared”
“the movers were on time”
“on time”
3. Affordability
6.83/10
Nationwide Average: 7.69/10
ProHelp Movers generally offers reasonable and accurate pricing, though there are instances where customers have reported significant discrepancies between estimated and final charges.
Recent Reviews Mention...
“original quote was reasonable and final cost was accurate”
“great prices”
“very reasonably priced”
4. Communication
8.85/10
Nationwide Average: 7.53/10
ProHelp Movers is highly regarded for their responsiveness, clear and helpful interactions, and consistent follow-up, despite a single report of unsatisfactory service from management and office personnel.
Recent Reviews Mention...
“back office responded quickly and accurately to calls”
“everyone is always so kind and helpful and communicative”
“great communication”
5. Stick to Prices
5.32/10
Nationwide Average: 5.99/10
ProHelp Movers has received mixed feedback, with some customers finding the final costs to align with estimates, while others experienced significant discrepancies between quoted and final charges.
Recent Reviews Mention...
“final accounting proved the estimate to be accurate”
“quoted $2700 but invoiced $4700”
“final charge was nearly double the estimate”
6. Speed
9.57/10
Nationwide Average: 8.58/10
ProHelp Movers consistently receive praise for their efficiency and quickness in completing moves.
Recent Reviews Mention...
“they were very efficient”
“were efficient”
“They worked quickly”
7. Friendliness
9.74/10
Nationwide Average: 8.91/10
ProHelp Movers consistently demonstrates a highly positive attitude with customer feedback highlighting their pleasure to work with, politeness, kindness, respectful interactions, and professional demeanor, all indicating that their teams embody a culture of exceptional courtesy and friendliness.
Recent Reviews Mention...
“They were a pleasure to be around”
“the crews were polite and very courteous”
“everyone is always so kind”
8. Will Hire Again
9.59/10
Nationwide Average: 8.18/10
ProHelp Movers receives overwhelmingly positive endorsements for their professional service and support, with customers frequently stating that they would definitely use, recommend, and hire the company again, with only one instance of dissatisfaction due to management issues.
Recent Reviews Mention...
“so thankful for all their support and help”
“gladly recommend ProHelp for professional moving assistance”
“would definitely hire them again”
9. Professionalism
9.71/10
Nationwide Average: 8.31/10
ProHelp Movers consistently receives high praise for their well-trained, courteous, and exceptionally professional team, who are often cited for their polite, efficient, and thorough service, as well as their attention to detail and hardworking nature.
Recent Reviews Mention...
“crews were well trained and polite”
“They were absolute professionals”
“crew conducted themselves well”
10. Conflict Handling
6.19/10
Nationwide Average: 4.07/10
ProHelp Movers generally demonstrates a strong commitment to addressing issues and assisting customers, as evidenced by their prompt actions and helpful attitude, although there was an instance of refusing to insure a broken item at its replacement value.
Recent Reviews Mention...
“always willing to help”
“refused to insure broken item at replacement value”
“returned damaged chair promptly”
11. Precision & Care
9.62/10
Nationwide Average: 8.01/10
ProHelp Movers consistently receives high praise for being extremely careful, treating customer belongings with respect, and ensuring that all items are moved without damage, highlighting their attentive and courteous approach to every detail.
Recent Reviews Mention...
“handled everything very carefully and courteously”
“treat all of our belongings like their own”
“careful with my things”
Great Crew Members
| Hunter, Dre | did a great job and moved super quickly |
| Dre, Cleveland | Dre and Cleveland were very professional |
| Morgan | Morgan was extremely helpful and communicative |
| Brandon | came to our house to discuss the process |
| Hunter, Dray | Thank you to Hunter and Dray for my move today |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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