Founded in 1998, PODS Moving & Storage has been offering flexible moving and storage services for nearly 25 years. While headquartered in the United States, it extends its operations to 46 states, as well as in Canada, Australia, and the United Kingdom, boasting more than 245 Storage Center locations. The services provided by PODS are well-rounded and cater to both residential and commercial clients. They offer local to long-distance moves in areas like Myrtle Beach, SC. On-site and off-site storage options also form a part of the company's portfolio. In order to accommodate each customer's unique needs, the company provides multiple container sizes including 8-foot, 12-foot, and 16-foot containers. Not stopping at just typical moving solutions, PODS also goes the extra mile by offering additional services such as car shipping, moving supplies, and much-needed assistance with packing and loading.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Conway, North Myrtle Beach, Marion, Dillon, Whiteville, Surfside BeachShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Storage OnSite
- Contents Protection
- Moving and storage supplies
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally provides excellent service with numerous customers reporting great experiences and exceptional satisfaction, though there are notable instances of severe dissatisfaction and poor reviews from a minority of customers.
Recent Reviews Mention...
“Great experience with the service”
“worst experience of our lives”
“Great experience with the move”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed feedback, with several customers reporting timely service and deliveries while others experienced significant delays and lack of communication.
Recent Reviews Mention...
“pickup was a 2 day delay”
“Pod never showed up.”
“delivered according to the time frame we agreed to”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed feelings, with some customers finding their services reasonably priced and cost-effective, while others consider the company to be expensive, noting instances of being overcharged.
Recent Reviews Mention...
“wasted an additional $2000.00”
“the price was right”
“excellent price”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage receives mixed sentiments with some customers praising their great communication, responsiveness, and helpful staff, while others criticize them for poor customer service, lack of helpfulness, and issues with reaching representatives and getting accurate information.
Recent Reviews Mention...
“PODS Representative refused to speak with us”
“Great communication”
“everyone was courteous and professional”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has mixed feedback with customers experiencing firm adherence to quotes alongside complaints about unexpected additional charges and price changes.
Recent Reviews Mention...
“costs were to the dollar as quoted”
“continuously placing additional charges suggests not sticking to quoted price”
“charged for an extra month due to their delay”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage has received mixed feedback, with some customers praising quick and efficient service despite challenges while others experienced significant delays and slow service.
Recent Reviews Mention...
“loaders milked the clock for 3 hours”
“got me unloaded very fast”
“Brian was quick despite the rain”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives high praise for their staff's courteous and professional demeanor, though there are isolated reports of rudeness.
Recent Reviews Mention...
“great people to work with”
“everyone was courteous”
“Everyone was friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives a mixed sentiment with a considerable number of customers expressing a strong likelihood of rehiring the company due to positive experiences, while a significant portion also reports dissatisfaction and an unwillingness to use their services again.
Recent Reviews Mention...
“wouldn't recommend to my worst enemy”
“Would hire again”
“would use PODS again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage has received mixed feedback, with commendations for professional behavior from drivers and service staff as well as sharp criticism for instances of unprofessionalism and inexperience among its team members.
Recent Reviews Mention...
“everyone was professional”
“show they could not care less for customers”
“Delivery men were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage generally appears to fall short in customer satisfaction, with many customers experiencing unaddressed issues and poor resolution efforts, despite a couple instances of prompt corrective action.
Recent Reviews Mention...
“only offered a minimum refund for their mistake”
“resolution non existent”
“will find an excuse not to pay out”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage has received mixed feedback with some customers reporting perfect condition of items whereas others experienced damages and issues during their service.
Recent Reviews Mention...
“They take a lot of care with the POD and home”
“nothing was damaged during the move”
“they won't cover any damages”
Customer Insights
Interstate Move Duration: 4 days from 6 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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