Mark 1 Moving & Storage, Inc. is a family-owned and locally-operated moving company based in Greenville, South Carolina. Established in 1985, the company has an A+ rating from the BBB and provides both local and long-distance moving services. As an interstate agent for Wheaton World Wide Van Lines, they offer nationwide moving and storage solutions. Their services include packing and unpacking, office moving, and warehouse storage. Mark 1 Moving & Storage is dedicated to providing top-quality customer care and professional moving services, and they have received various certifications and memberships, including being a Certified ProMover from the ATA: Moving & Storage Conference. Find other movers in Greenville, SC on our list.
Mark 1 Moving & Storage, Inc.
About Mark 1 Moving & Storage, Inc.
Additional Cities Served: Greer, Mauldin, Simpsonville, Hartsville/Trousdale County, Fountain Inn, WaynesvilleShow More >
Moving Services
- Local Movers
- LongDistance Movers
- Warehouse Storage
- Office / Commercial Moving
- Specialty Moving
- Packing Services
- Unpacking Services
- Furniture Disassembly and Reassembly
- Senior Citizen Specials
- Emergency Services Available
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Summarized Review of Mark 1 Moving & Storage, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mark 1 Moving & Storage, Inc. generally provides exceptional moving services with glowing reviews, despite a few reports of substantial charges and damages leading to dissatisfaction.
Recent Reviews Mention...
“This move was the best by far”
“great work by movers”
“thousands of dollars of damage to our goods”
2. Punctuality
Nationwide Average: 8.07/10
Mark 1 Moving & Storage, Inc. generally exemplifies outstanding timeliness, consistently arriving on schedule with only a rare mention of delay.
Recent Reviews Mention...
“Kristen and team were prompt”
“they were timely”
“arrived at the time they said they would”
3. Affordability
Nationwide Average: 7.69/10
Mark 1 Moving & Storage, Inc. is generally perceived as cost-effective and provides great value, despite a few complaints about additional charges and time taken for moves.
Recent Reviews Mention...
“massive additional charges”
“reasonable with their charges”
“their rates were great”
4. Communication
Nationwide Average: 7.53/10
Mark 1 Moving & Storage, Inc. is highly praised for responsiveness, daily contact, and excellent customer service, despite a few notable exceptions of dissatisfaction.
Recent Reviews Mention...
“Kristen called me every day”
“calls answered promptly and detailed explanation provided”
“quick to respond”
5. Stick to Prices
Nationwide Average: 5.99/10
Mark 1 Moving & Storage, Inc. generally maintains accuracy and fairness in their estimates, though there has been an instance of massive additional charges.
Recent Reviews Mention...
“massive additional charges”
“Her estimate was accurate and fair”
“care about their customers”
6. Speed
Nationwide Average: 8.58/10
Mark 1 Moving & Storage, Inc. generally executes moves in an extremely timely fashion and works very hard to ensure efficiency, despite an occasional complaint about the time taken.
Recent Reviews Mention...
“move executed in an extremely timely fashion”
“workers work very hard and are quick”
“helping me to get through the process as efficiently as possible”
7. Friendliness
Nationwide Average: 8.91/10
Mark 1 Moving & Storage, Inc. is consistently lauded for their professional, courteous, and exceptionally caring staff, though there were isolated incidents of unprofessional behavior.
Recent Reviews Mention...
“absolutely professional, courteous”
“crew was down-to-earth and made us feel at ease”
“guys were personable”
8. Will Hire Again
Nationwide Average: 8.18/10
Mark 1 Moving & Storage, Inc. is overwhelmingly recommended by most clients, with a majority expressing a high level of satisfaction and intent to use their services again, despite a few dissatisfied voices.
Recent Reviews Mention...
“My expectations were met above and beyond”
“recommend this company and would hire again”
“Mark 1 did help us with our claim”
9. Professionalism
Nationwide Average: 8.31/10
Mark 1 Moving & Storage, Inc. consistently receives high praise for their professionalism, knowledge, carefulness, and courtesy, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“absolutely professional, courteous, and prompt”
“professional and very careful”
“took a lot of pride in their work”
10. Conflict Handling
Nationwide Average: 4.07/10
Mark 1 Moving & Storage, Inc. has largely shown a lack of effort in addressing customer issues, with only a singular instance where effort to assist with a claim was noted.
Recent Reviews Mention...
“Mark helped with our claim despite initial issues”
“missing boxes and broken items not rectified”
“lack of willingness to fix the damages”
11. Precision & Care
Nationwide Average: 8.01/10
Mark 1 Moving & Storage, Inc. mostly receives high praise for their meticulous and professional approach, though they have a few critiques regarding damage to items and property.
Recent Reviews Mention...
“They wrapped, packed, and delivered everything safely”
“damage was pointed out upon reception”
“very careful with our furniture”
Great Crew Members
Kristen, Steve Bennington, Steve | Kristen provided exceptional customer service, Steve Bennington and son ensured safe delivery |
Kristen | provided detailed explanation and was perpetually upbeat |
Mark | Mark helped with our claim |
Roman | Roman and his crew did an amazing job |
Mark | very impressed with interactions |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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