Established in 1957, Armstrong Relocation has long been a stalwart of the moving industry. Although based in Memphis, Tennessee, the company boasts numerous locations across the nation and provides a comprehensive spectrum of moving services. From local and long-distance relocations to employee transfers and international moves, Armstrong has it covered. With a deeply ingrained ethos stemming from traditional family values, the company prioritizes delivering top-notch services found among Charleston, SC movers. With an emphasis on customer satisfaction, Armstrong is committed to offering reliable moving services that focus on building trust and relieving stress. Their service offerings also extend into the commercial space with office and facility moving, furniture and equipment installation, and tech support.
Armstrong Relocation
About Armstrong Relocation
Additional Cities Served: North Charleston, Mount Pleasant, Summerville, Goose Creek, Hanahan, James IslandShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Employee Relocation
- International Moving
- Office Moving
- Facility Moving
- Furniture & Equipment Installation
- Technology Disconnect & Reconnect Support
- Space Decommissioning Services
- Distribution Transportation
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Armstrong Relocation is highly regarded by most of its clients for exceptional service and professionalism, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“crew demonstrated courtesy and professionalism”
“Outstanding customer service and great help”
“I expected a better service quality”
2. Punctuality
Nationwide Average: 8.07/10
Armstrong Relocation is highly regarded for consistently being on time and maintaining efficient communication about arrival times, despite a singular report of a significant delay.
Recent Reviews Mention...
“adherence to schedule but with deviations”
“were very professional, on time”
“contacting me 30 minutes before arriving”
3. Communication
Nationwide Average: 7.53/10
Armstrong Relocation generally receives high praise for their responsiveness, personability, and proactive communication approach, despite a few criticisms regarding disorganization and communication gaps with agents.
Recent Reviews Mention...
“communication gaps with receiving agent”
“Great help with understanding everything”
“Maggie was amazing and so communicative”
4. Speed
Nationwide Average: 8.58/10
Armstrong Relocation consistently demonstrates remarkable efficiency and swiftness, completing moves swiftly with numerous mentions of their team being quick, fast-working, and finalizing tasks in less time than anticipated.
Recent Reviews Mention...
“move was completed faster than expected”
“fast working”
“completed the job in less than expected time”
5. Friendliness
Nationwide Average: 8.91/10
Armstrong Relocation consistently displays exceptional courtesy, professionalism, and a positive attitude, making them highly commendable in their interactions.
Recent Reviews Mention...
“crew demonstrated courtesy during the move”
“Joe B and Gregg provided outstanding customer service”
“Brandon was funny and personable. ”
6. Will Hire Again
Nationwide Average: 8.18/10
Armstrong Relocation demonstrates overwhelmingly positive endorsements, with the vast majority of customers expressing high satisfaction and a strong likelihood of re-engagement, despite a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“would highly recommend a different company”
“I would keep up the great work guys”
“would hire Richard and Phyllis again”
7. Professionalism
Nationwide Average: 8.31/10
Armstrong Relocation consistently demonstrates high levels of professionalism, highlighted by efficient service, respectful and personable interactions, and a commitment to conducting themselves professionally throughout the moving process, with a few notes for potential improvement.
Recent Reviews Mention...
“crew demonstrated professionalism during move”
“very efficient and professional”
“were professional”
8. Conflict Handling
Nationwide Average: 4.07/10
Armstrong Relocation generally shows little initiative or accountability to address and rectify issues related to damaged or missing items, despite one instance where an issue was resolved.
Recent Reviews Mention...
“offered only a fraction for the damaged items”
“resolved the issue”
“management has shown no accountability”
9. Precision & Care
Nationwide Average: 8.01/10
Armstrong Relocation generally receives high praise for their careful and professional handling of belongings, despite a few incidents of damage and negligence.
Recent Reviews Mention...
“damage to a tile step, unconventional packing”
“they took very good care of our personal belongings”
“respected our new flooring and didn’t leave a mark”
Great Crew Members
Joe B, Gregg | Joe B and Gregg did an amazing job |
Taylor, Rob, Wolf | packed my house goods in a very professional way |
Shaun, Michael, Lamont | Shaun, Michael, and Lamont did a great job |
JoeB, Brandon, Terry | great and would recommend them, Very friendly and worked quickly |
Taylor, Roberto | They were speedy and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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