With locations in Rock Hill and Charleston, South Carolina, Smooth Move is a locally owned and operated moving company that is certified by the American Moving & Storage Association as a trusted ProMover. It is fully licensed and insured to handle both residential and commercial moves and offers full-service relocations including full or partial packing, junk removal services with donation drop-off, and waterproof mobile storage solutions. As a family-owned moving company, Smooth Move cares about the community and is involved in a number of organizations that help people throughout the Palmetto State. Co-Owner and operator Reid Hovis believes in the importance of treating people right, which is evidenced by the company’s rave reviews.
Smooth Move Charleston
Ranked Top 3 Best Movers in Charleston, SC
Exceptional
based on 3273+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Smooth Move Charleston
Additional Cities Served: North Charleston, Mount Pleasant, Summerville, Goose Creek, Hanahan, ConwayShow More >
Moving Services
- Full Service Packing and Unpacking
- Short or Long Distance Moves
- Residential or Commercial Moves
- Junk Removal
- Delivery Service
- Labor Only (No Truck)
- Packing and Unpacking
- Junk Removal/Handling
- Delivery Services
- Overnight Holding Fee
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Smooth Move Charleston
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.65/10
Nationwide Average: 8.44/10
Smooth Move Charleston receives overwhelmingly positive feedback for its professional, efficient, and stress-free moving services, with only a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“Jesse and Santel made our move go better than expected”
“best moving experience ever”
“always top notch”
2. Punctuality
9.44/10
Nationwide Average: 8.07/10
Smooth Move Charleston generally receives high praise for being on time and prompt, although there are a few instances of tardiness and cancellations that negatively impacted some customers' experiences.
Recent Reviews Mention...
“crew was prompt”
“they were on time”
“arrived on time”
3. Affordability
9.42/10
Nationwide Average: 7.69/10
Smooth Move Charleston is frequently praised for offering reasonable, competitive pricing, and many customers express satisfaction with receiving services that are considered great value and often costing less than expected, although there are a few who question their spending or note higher costs.
Recent Reviews Mention...
“fair price”
“price was very, very reasonable”
“not sure it's worth the extra money paid.”
4. Communication
9.03/10
Nationwide Average: 7.53/10
Smooth Move Charleston is generally praised for their excellent and responsive communication skills, with clients appreciating their organization, professionalism, and ability to effectively address queries, although a few mentioned issues with responsiveness and email-only communication.
Recent Reviews Mention...
“only communicate over email”
“fantastic communication”
“good communication and very organized.”
5. Stick to Prices
9.26/10
Nationwide Average: 5.99/10
Smooth Move Charleston generally receives high praise for their integrity and consistency, often charging less than quoted and rectifying any discrepancies without hidden costs.
Recent Reviews Mention...
“have yet to reimburse for service charge”
“Moved within the estimate window”
“Gave quote in writing, implying sticking to it”
6. Speed
9.74/10
Nationwide Average: 8.58/10
Smooth Move Charleston receives overwhelmingly positive recognition for their efficiency and ability to complete moves quicker than expected, with only a few isolated complaints regarding slow service.
Recent Reviews Mention...
“done faster than anticipated”
“fast with my move”
“worked quickly”
7. Friendliness
9.74/10
Nationwide Average: 8.91/10
Smooth Move Charleston receives overwhelmingly positive remarks for their helpful, courteous, and professional demeanor, with the vast majority of clients highlighting the team's politeness, good humor, and personable nature, despite a few isolated instances of negative feedback regarding perceived rudeness or lack of apology.
Recent Reviews Mention...
“Dexter and his team were awesome”
“incredibly friendly”
“polite and friendly”
8. Will Hire Again
9.57/10
Nationwide Average: 8.18/10
Smooth Move Charleston enjoys overwhelmingly positive feedback with the vast majority of customers expressing high satisfaction and showing a strong inclination to use their services again in the future.
Recent Reviews Mention...
“will be using Smooth Move for all future moves”
“will recommend them to my friends”
“highly recommend them and would use them again”
9. Professionalism
9.47/10
Nationwide Average: 8.31/10
Smooth Move Charleston generally receives high praise for their helpfulness, efficiency, and courteous conduct, although there have been a few notable instances of dissatisfaction regarding unprofessional behavior.
Recent Reviews Mention...
“crew was very professional”
“were professional”
“helpful and polite”
10. Conflict Handling
6.47/10
Nationwide Average: 4.07/10
Smooth Move Charleston shows a polarized pattern where numerous clients praise the company's proactive approach and exceptional efforts to address and solve issues, while a significant number express dissatisfaction with a lack of responsiveness and remedial action for their grievances.
Recent Reviews Mention...
“gone over and above each time”
“have not talked to a single person”
“owner called to apologize and rectify”
11. Precision & Care
9.5/10
Nationwide Average: 8.01/10
Smooth Move Charleston has received overwhelmingly positive feedback for their meticulous and respectful treatment of belongings, with the vast majority of customers reporting careful handling of their items including fragile and valuable possessions, despite a few isolated reports of damages and mishandling.
Recent Reviews Mention...
“handled everything with care”
“took great care with each piece of furniture”
“didn't break anything”
Customer Insights
Local Move Duration: 2.75 hours from 39 reviews
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
| Dexter | Dexter and his team were awesome |
| Jesse, Santel | incredibly friendly, fast, and efficient |
| Dario, Justin | they were wonderful and efficient |
| Caleb | Caleb's crew was very professional |
| Marcus, Chris, Cameron, Michael, X | they were outstanding |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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