Smooth Move is a family-owned local business, providing its services to the local community. Known to be a reliable option among the movers in Rock Hill, SC , this company has all the necessary licenses and credentials, including BBB accreditation and ProMover certification. Smooth Move provides comprehensive moving and storage solutions for both residential and commercial customers. It is one of the small handful of companies in the area that offer a 365-day service. This means their team is available whenever you need them, even during holidays and weekends. The Smooth Move team values transparency and care in handling customers’ belongings and offers competitive rates without hidden fees. Each client is given a low-cost guarantee, highlighting the company's commitment to offering the best possible price. Smooth Move also has a branch in Charleston, extending their unique brand of efficient services to the southern areas of the state.
Smooth Move
Ranked Top 10 Best Movers in Rock Hill, SC
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Full Service Packing and Unpacking
- Short or Long Distance Moves
- Residential or Commercial Moves
- Delivery Service
- Competitively Priced Moving Boxes and Supplies
- Labor Only (No Truck)
- Junk Removal and Handling
- Overnight Holding Fee
- Bulky Item Charges
- Packing and Unpacking Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
Have feedback for Smooth Move?
Error. Please try again later.
Summarized Review of Smooth Move
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Smooth Move is highly praised for their efficiency, professionalism, and stress-free moving experiences, with numerous customers expressing satisfaction and recommending their services.
Recent Reviews Mention...
“fast and efficient move”
“Smooth Move lowered my blood pressure”
“Loved working with these guys”
2. Punctuality
Nationwide Average: 8.07/10
Smooth Move consistently receives praise for arriving on time, frequently early, with only rare instances of delay.
Recent Reviews Mention...
“showed up on time”
“they were on time”
“The team showed up promptly on time”
3. Affordability
Nationwide Average: 7.69/10
Smooth Move is highly praised for its fair pricing, reasonable rates, lack of hidden fees, and ability to consistently come in under budget.
Recent Reviews Mention...
“reasonably priced”
“Very fair price and no hidden fees”
“at a reasonable price”
4. Communication
Nationwide Average: 7.53/10
Smooth Move generally receives high praise for being responsive, maintaining regular updates and being attentive to customer needs, although there are a few isolated reports of poor communication and unresponsiveness.
Recent Reviews Mention...
“asked us important questions”
“honest, personable, and stand by their words”
“very communicative about scheduling”
5. Stick to Prices
Nationwide Average: 5.99/10
Smooth Move consistently receives praise for providing honest, accurate, and upfront quotes with no hidden fees, although there are isolated complaints about under quoting and double billing.
Recent Reviews Mention...
“gave me an honest estimate”
“Quote was in writing, no hidden fees”
“did exactly what they said they would do”
6. Speed
Nationwide Average: 8.58/10
Smooth Move consistently earns praise for their efficiency and speed, with many customers noting how quickly and effectively their moves were completed, although there was a single instance of dissatisfaction due to slow and clumsy movers.
Recent Reviews Mention...
“surprised just how efficient they were”
“delivered everything before 4:30pm”
“knocked our move out in no time”
7. Friendliness
Nationwide Average: 8.91/10
Smooth Move consistently demonstrates exceptional warmth, with customers repeatedly praising the team's positive attitudes, courtesy, approachability, respectfulness, and the overall joy they bring to the moving experience.
Recent Reviews Mention...
“always smiling and happy”
“ALL honest, personable”
“my movers were personable and encouraging”
8. Will Hire Again
Nationwide Average: 8.18/10
Smooth Move consistently demonstrates exceptional customer satisfaction, with customers frequently stating strong trust, high recommendations, and a clear intent to rehire for future moving needs.
Recent Reviews Mention...
“implied from positive experience”
“can’t imagine trusting anyone else”
“really recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
Smooth Move receives high praise for their hard work, professional conduct, and impressive team ethos, with only rare instances of dissatisfaction mentioned.
Recent Reviews Mention...
“worked well even in 100 degrees”
“ridiculously hard-working”
“the movers were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Smooth Move generally demonstrates a strong commitment to resolving issues and repairing damage, with multiple instances of proactive correction and personal involvement by management, despite a couple of reports of unsatisfactory resolutions.
Recent Reviews Mention...
“stand by their words and reputation”
“manager fixed the damage himself”
“swapped the hinges on the dryer”
11. Precision & Care
Nationwide Average: 8.01/10
Smooth Move consistently receives high praise for their meticulous and respectful handling of customer belongings, ensuring that items are transported safely without damage, though there are rare instances of accidents.
Recent Reviews Mention...
“TV was moved with care and arrived safe”
“NO ONE will take better care of you and your move”
“Good job taking care of furniture”
Customer Insights
Local Move Duration: 3.5 hours from 4 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Reid Hovis,Ashley,Nate,Johnathan | boss and movers mentioned with praise |
| Dexter, Simeon, Donielle | Thanks so much to the team |
| Ashley, Amir, Jonathan, Holden | gave a great quote, made my move worth every penny |
| Amir, Don, Dom, Jonathan, Lavere | crew was awesome and worked well together |
| Grayson, Amir, Jonathan | professionals and very kind |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Smooth Move
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Rock Hill Moving Services
Nearby Cities
