PODS Moving & Storage is a leading moving and storage company that has been in business for nearly 25 years. With over 3,000 associates, the company operates across the United States, Canada, Australia, and the United Kingdom. If you're considering a move and doing your research, you might be seeking out movers in Mount Pleasant, SC. PODS offers tailored solutions for customers, including long-distance moves, storage services, and car shipping. They provide flexibility and control through services like built-in storage, adjustable scheduling, and on-site containers. PODS also offers packing supplies, connection to trusted local labor providers, and access to multiple container sizes (8-foot, 12-foot, and 16-foot). The company is known for its innovative PODZILLA hydraulic system, which allows for safe and efficient container loading and unloading.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Mount Pleasant, Summerville, Goose Creek, Hanahan, Moncks Corner, WalterboroShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 12/21/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage seems to suffer from significant issues including scheduling inflexibility, problematic deliveries, and overcharging, despite an isolated exceptional experience reported by a customer.
Recent Reviews Mention...
“Overall terrible experience”
“Pods is a genius idea”
“very easy process”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed reviews with instances of exceptional timeliness contrasted by frequent reports of missed delivery dates and delays.
Recent Reviews Mention...
“Showed up late with no prior notification”
“delivered early”
“Roy called and was prompt for drop off and pick up”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for overcharging for their services and unfairly charging for the entire month.
Recent Reviews Mention...
“Price was better than similar size self storage”
“overcharged by an extra $955”
“extremely expensive due to unfair extra charges”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally struggles with clear and prompt interaction, facing issues like no email correspondence, difficulty obtaining answers, challenges in resolving issues via phone or chat, and specific problems related to pod placement and billing, despite having some customers report excellent customer service experiences.
Recent Reviews Mention...
“Every step of the process was smooth”
“coordination of dates was confusing and not communicated well”
“Poor communication by phone”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has a poor track record, with multiple complaints about overcharging, unexpected monthly charges, charging for more expensive services without correction, and issues with deductibles.
Recent Reviews Mention...
“overcharged hoping I won't notice”
“quote was different from actual cost”
“did not stick to the quoted price, charged unfairly”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage has received significant criticism for taking an excessively long time, with customers experiencing delays up to 42 days.
Recent Reviews Mention...
“made it all super fast and easy”
“in and out in 20 minutes”
“Quick and efficient delivery of the POD”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage is highly praised by customers for the kindness of their staff, including Roy and the original driver.
Recent Reviews Mention...
“Crew was rude”
“Roy was friendly”
“Ray was super friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage generally receives negative feedback, with multiple customers explicitly stating they would not use their services again.
Recent Reviews Mention...
“Would not hire again due to rudeness and tardiness”
“happy with the service, would hire again”
“would definitely recommend working with him”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage is critically viewed for their complete lack of timeliness in addressing issues.
Recent Reviews Mention...
“Crew was rude and unprofessional”
“Professional and knowledgeable staff”
“team is professional and strives to make customer happy”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage consistently fails to offer satisfactory resolutions to customer grievances, demonstrating poor refund policies and lackluster efforts in handling urgent issues and billing discrepancies.
Recent Reviews Mention...
“Roy ensured we did not get charged an extra day”
“took 2 weeks to get a refund”
“no one helps anyone there, not willing to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage consistently fails, with numerous reports of contents being shattered, broken, and demolished.
Recent Reviews Mention...
“loaded the POD safely ”
“Nothing damaged on arrival”
“disorganized and sloppy handling”
Customer Insights
Cost: $ 1261.00 from 8 reviews
Interstate Move Duration: 10 days from 5 reviews
Great Crew Members
| Roy | A+ to Roy. Friendly and fast |
| Ray | Ray was super friendly and made things easy |
| Ray | Ray did a great job on delivery |
| Mike | Mike placed the POD exactly where needed |
| Roy | Roy put the POD in the perfect spot and was very friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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