For over 26 years, The Moving Squad has been providing full-service relocations for customers in Columbia, Lexington, Aiken, Sumter, Blythewood, Chapin, Irmo, and beyond. Our team is one of the many movers in Columbia, SC and we're licensed, insured, and experienced in providing personalized moving services that promise speed, efficiency, and affordability even if you have a number of large items or heavy furniture that needs to be moved. The Moving Squad provides the materials and packing services that ensure your valuables are protected and arrive at your new location safely and securely. Operating out of West Columbia, SC, we also offer long-distance moving services if you need to relocate out of state and we own climate-controlled storage units to keep your items protected before, during, or even after a move.
The Moving Squad
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About The Moving Squad
Additional Cities Served: Sumter, Aiken, Lexington, West Columbia, Cayce, GaffneyShow More >
Moving Services
- Residential Moving Services
- Commercial Moving Services
- Heavy-Duty Moving
- Packing Services
- Climate Controlled Storage
- Military or Government Move
- Piano Moving
- Appliance Moving
- Furniture Moving
- Last-Minute Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 02/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of The Moving Squad
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
The Moving Squad is highly regarded for its professionalism, efficiency, and great value, though there are a few incidents of dissatisfaction due to damages and service issues.
Recent Reviews Mention...
“ease of scheduling, prompt arrival, and quick service”
“Ocean was great but had issues with damages and receipt”
“arrived early and moved efficiently”
2. Punctuality
Nationwide Average: 8.07/10
The Moving Squad generally exemplifies promptness and timely service, with the majority of reviews highlighting their on-time arrivals and appreciation for their early or prompt services, despite a few reports of significant lateness.
Recent Reviews Mention...
“prompt arrival”
“arrived early which was appreciated”
“Oceann was very quick with delivery”
3. Affordability
Nationwide Average: 7.69/10
The Moving Squad generally offers competitive rates and is perceived as fairly priced, though a few customers feel their services are overpriced or the pricing structure is unclear.
Recent Reviews Mention...
“great value”
“Fairly priced”
“It was priced so well”
4. Communication
Nationwide Average: 7.53/10
The Moving Squad appears to receive mixed feedback, where many customers praise their responsiveness and clarity, particularly highlighting the efforts of specific team members and their customer service, but there are also notable complaints about unresponsiveness, disorganization, and issues with follow-up on requests and refunds.
Recent Reviews Mention...
“ease of scheduling”
“never received a payment receipt despite multiple requests”
“no one will respond to multiple requests”
5. Stick to Prices
Nationwide Average: 5.99/10
The Moving Squad generally adheres well to their initial quotes, often ending up charging less than anticipated, despite an occasional complaint about an unfulfilled refund promise.
Recent Reviews Mention...
“promised a refund that never happened”
“move took less than our quote”
“final price came on lower side of quote”
6. Speed
Nationwide Average: 8.58/10
The Moving Squad generally receives high praise for being quick and efficient, with numerous customers highlighting their ability to complete moves faster than expected, despite a couple of isolated complaints regarding slower service.
Recent Reviews Mention...
“quick service”
“completed the move quicker than expected”
“very quick with delivery”
7. Friendliness
Nationwide Average: 8.91/10
The Moving Squad consistently receives praise for their polite, professional, and personable team members who provide a pleasant and caring moving experience, often highlighted by their engaging small talk, helpful demeanour, and positive attitude toward both clients and pets.
Recent Reviews Mention...
“checked on me and engaged in small talk”
“Team is amazing”
“They were great people”
8. Will Hire Again
Nationwide Average: 8.18/10
The Moving Squad appears to be highly favored for repeat business, with many customers expressing strong satisfaction and a propensity to recommend and reuse their services, notwithstanding a few customers who expressed dissatisfaction and reluctance to hire them again.
Recent Reviews Mention...
“highly recommend them for moving needs”
“not sure I would recommend them”
“would not recommend this company”
9. Professionalism
Nationwide Average: 8.31/10
The Moving Squad receives high praise for their professional, organized, and courteous conduct, with nearly all reviews reflecting positively despite a few instances of perceived unprofessional behavior or damages.
Recent Reviews Mention...
“Movers for the most part were good”
“crew leader was professional and organized”
“were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
The Moving Squad generally exhibits poor responsiveness and a reluctance to take responsibility for their actions, often failing to repair, refund, or effectively communicate with dissatisfied customers, despite sporadic instances of immediate issue resolution.
Recent Reviews Mention...
“didn't get things repaired until asked several times”
“furniture not repaired and no communication provided”
“no refund or follow-up after issue”
11. Precision & Care
Nationwide Average: 8.01/10
The Moving Squad consistently receives high praise for their carefulness and thoroughness, though a notable number of grievances about damage to items also exist.
Recent Reviews Mention...
“attention and care to items”
“several things damaged which didn't get repaired quickly”
“antique furniture was damaged during the move”
Customer Insights
Local Move Duration: 3.5 hours from 5 reviews
Great Crew Members
| Tim | met the owner Tim who was very professional |
| Oceann | helped us in our time of need |
| Oceann | Team is amazing |
| Ocean | deserve praise |
| Oceann | Praised for professionalism and efficiency |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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