Located in Rapid City, Thomas & Sons Moving Company is a family-owned and operated business providing local and out-of-state moves to residential and commercial clients. It has a team of skilled professional movers trained to handle moves of any type or size, from studio apartments and single-family homes to small offices and industrial relocations. Services include packing and unpacking, loading and unloading, and piano and gun safe moves. Rates are affordable, and all customers are given moving pads and dollies to use at no extra charge. This company is fully insured and certified by the DOT to operate on all types of roads nationwide. It is also BBB-accredited with an A+ rating. For fast, friendly, and reliable movers in South Dakota, look no further than Thomas & Sons Moving Company!
Thomas & Sons Moving Company
Ranked Top 3 Best Movers in Rapid City, SD
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Error. Please try again later.
About Thomas & Sons Moving Company
Additional Cities Served: Spearfish, Box Elder, Sturgis, Hot Springs, Winner, Fort PierreShow More >
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Moving Services
- Residential Moves
- Commercial Moves
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Thomas & Sons Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Thomas & Sons Moving Company is highly esteemed for providing exceptional, professional, and efficient moving services, with overwhelmingly positive experiences overshadowing a few concerns about cost and item handling.
Recent Reviews Mention...
“Moved our medical office carefully and efficiently”
“company is the Best in town”
“company is the Best in Rapid City”
2. Punctuality
Nationwide Average: 8.07/10
Thomas & Sons Moving Company consistently receives praise for their timely arrivals and maintaining schedules, with numerous mentions of being on time, showing up as promised, and fitting customers promptly into their schedule.
Recent Reviews Mention...
“their movers are super polite and punctual”
“movers are super polite, punctual”
“They were on time picking up and delivering”
3. Affordability
Nationwide Average: 7.69/10
Thomas & Sons Moving Company is predominantly perceived as providing excellent value, with the majority of customers finding their services reasonably priced, transparent about costs, and an overall great deal, despite a few instances of unexpected charges.
Recent Reviews Mention...
“ended up overpaying due to extra unexpected mover”
“very reasonable with pricing”
“definitely worth every dollar”
4. Communication
Nationwide Average: 7.53/10
Thomas & Sons Moving Company generally receives high praise for their professionalism, responsiveness, and courteous interactions, although there have been a few notable instances of unsatisfactory feedback regarding unreturned calls and perceived rudeness.
Recent Reviews Mention...
“right phone manners can take a business far”
“professionals starting from the first phone call”
“Was able to call the day before and get them implies good communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Thomas & Sons Moving Company generally adheres to their initial quotes, though there have been instances where customers reported being charged for services not rendered or more than what was quoted.
Recent Reviews Mention...
“charged for services not rendered or agreed on”
“charged more than what was quoted”
“very upfront about cost”
6. Speed
Nationwide Average: 8.58/10
Thomas & Sons Moving Company consistently impresses customers with their quick, efficient services, often completing moves in record times and being notably fast while handling moves of various sizes.
Recent Reviews Mention...
“They were quick during the move”
“Moved a 3 bedroom apartment in under 2 hours”
“Fast and efficient during the move”
7. Friendliness
Nationwide Average: 8.91/10
Thomas & Sons Moving Company consistently receives high praise for their crew's positive attitudes, kindness, and professionalism, making moves enjoyable and cultivating a reputation for being polite, respectful, and fun to be around.
Recent Reviews Mention...
“crew made the move fun with positive attitudes and kindness”
“Their movers are super polite”
“super polite, accommodating”
8. Will Hire Again
Nationwide Average: 8.18/10
Thomas & Sons Moving Company receives fervent recommendations and exudes a high level of customer loyalty, with a candidly high number of clients expressing their intent to use or recommend their services again despite a few dissatisfied voices.
Recent Reviews Mention...
“I recommend this moving company to anyone”
“recommend this moving company to everyone”
“Couldn't recommend them more and would use them”
9. Professionalism
Nationwide Average: 8.31/10
Thomas & Sons Moving Company consistently exhibits high professionalism, with clients frequently noting their organized, knowledgeable, and courteous conduct, although there was an isolated mention of an unpleasant experience with paperwork.
Recent Reviews Mention...
“They are organized and know what they are doing”
“they are organized and know what they are doing”
“Professional and gave great confidence in their work ethic”
10. Conflict Handling
Nationwide Average: 4.07/10
Thomas & Sons Moving Company has received mixed feedback, with some customers praising their patience and efforts to accommodate, while others criticize them for a lack of effort to rectify issues like overcharging and communication regarding damages.
Recent Reviews Mention...
“did not make an effort to rectify overcharging”
“no effort to fix the issues made”
“They've ignored my message for a week.”
11. Precision & Care
Nationwide Average: 8.01/10
Thomas & Sons Moving Company is widely recognized for their attentiveness and careful handling of belongings, with numerous customers reporting that their items were moved without damage, though there are a few isolated complaints of carelessness.
Recent Reviews Mention...
“Nothing was ever broken or damaged”
“very careful with my belongings”
“very careful with my belongings”
Customer Insights
Local Move Duration: 2.75 hours from 6 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Eddie, Jonah | Eddie and Jonah were awesome during the move |
| Ed | Ed and his partner were great |
| Eddy,Colton | worked magic on difficult stairs and were careful |
| Thomas | described as taking good care |
| Julie | provided an impressive experience starting from the office |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Rapid City Moving Services
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