Having been a force in the relocation industry since 1972, Apex Moving & Storage has consistently provided superior services to both residential and commercial customers in Nashville, TN. Based out of Antioch, Tennessee, this locally-owned company functions as an agent of Atlas Van Lines, equipping them with the capabilities to offer local, long-distance, and international moving services through their cutting-edge fleet of vehicles. The services they provide cater to a diverse range of needs with their comprehensive and customizable moving solutions. This includes full-service packing and access to high-quality packing materials. In addition to their services, Apex also offers storage solutions in their expansive 40,000 square foot warehouse. The underlying principles which drive this company are excellence, integrity, quality, and unwavering commitment to their customers.
Apex Moving & Storage (Nashville)
About Apex Moving & Storage (Nashville)
Additional Cities Served: Franklin, Hendersonville, Smyrna, Brentwood, Columbia, Mount JulietShow More >
Moving Services
- Residential Moving Service
- Commercial Moving Service
- LongDistance Moving Service
- International Moving Service
- Storage Service
- Specialized Moving Service
- Local Moving Service
- CrossCountry Moving Service
- FullService Pack
- Short or Longterm Storage Solutions
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Apex Moving & Storage (Nashville)
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Apex Moving & Storage (Nashville) receives a mixed perspective from customers, with a notable amount of extremely negative feedback concerning damaged goods and poor service counterbalanced by an equal measure of high praise for their professionalism, efficiency, and customer service.
Recent Reviews Mention...
“the experience was the worst possible”
“Elijah was very respectful and formal”
“botched the job”
2. Punctuality
Nationwide Average: 8.07/10
Apex Moving & Storage (Nashville) receives mixed feedback, with some customers praising their timeliness while others report significant delays and unreliability.
Recent Reviews Mention...
“started at 8:00 am and finished at 8:00 pm”
“been waiting for 3 wks for my delivery.”
“her belongings are still have yet to show up”
3. Affordability
Nationwide Average: 7.69/10
Apex Moving & Storage (Nashville) is overwhelmingly perceived as overly expensive with a consistent pattern of charging significantly more than quoted, unanticipated extra fees, and instances of underquoting leading to dissatisfaction among customers.
Recent Reviews Mention...
“charged $2000 for a phone call”
“not able to take half of the things”
“underquoted by 70%”
4. Communication
Nationwide Average: 7.53/10
Apex Moving & Storage (Nashville) has mixed reviews with some customers praising their effective and professional communication, while a significant number report poor service, including difficulty in reaching out, unprofessionalism, and lack of responsiveness.
Recent Reviews Mention...
“Effective communication calling, picking up the phone”
“hours on the phone and tracking down a paper trail”
“had to spend hours on the phone and tracking down a paper trail”
5. Stick to Prices
Nationwide Average: 5.99/10
Apex Moving & Storage (Nashville) consistently fails to honor their initial estimates, frequently charges significantly more than quoted, and demonstrates a lack of accountability and transparency in their pricing practices.
Recent Reviews Mention...
“claims process tries to screw you over”
“Apex denied the claim and refused responsibility”
“deceived by being a broker not a mover”
6. Speed
Nationwide Average: 8.58/10
Apex Moving & Storage (Nashville) receives mixed reviews with numerous praises for their quickness and efficiency while also facing significant criticism for delays and perceived intentional slow service from some customers.
Recent Reviews Mention...
“took 12 hours to load, seemed intentionally slow”
“They also worked nonstop”
“very long day for both us and the movers”
7. Friendliness
Nationwide Average: 8.91/10
Apex Moving & Storage (Nashville) generally receives high praise for their professional, courteous, and respectful demeanor, despite a few reports of unprofessional and unfriendly interactions.
Recent Reviews Mention...
“professional and careful with packing”
“they are friendly.”
“sales guy was combative and disrespectful”
8. Will Hire Again
Nationwide Average: 8.18/10
Apex Moving & Storage (Nashville) receives a mixed sentiment with a notable number of customers expressing high satisfaction and intent to rehire, balanced by a significant portion who would not consider using their services again.
Recent Reviews Mention...
“would not use this company at all”
“I appreciated their respect to my time and money”
“would give 0 stars if I could”
9. Professionalism
Nationwide Average: 8.31/10
Apex Moving & Storage (Nashville) received mixed reviews, with several complaints about unprofessional behavior and issues with their service, alongside numerous praises highlighting their professionalism and careful handling of items.
Recent Reviews Mention...
“the incident involving theft”
“movers disregarded instructions and moved items improperly”
“unprofessional claims process”
10. Conflict Handling
Nationwide Average: 4.07/10
Apex Moving & Storage (Nashville) generally appears to have a poor track record, with numerous customers expressing dissatisfaction regarding their unresponsiveness and failure to adequately address or rectify issues, despite a small handful of positive experiences.
Recent Reviews Mention...
“it took some time to get reimbursed”
“claims department is a joke and completely useless”
“did not right the wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Apex Moving & Storage (Nashville) has received mixed feedback, showing instances of both significant care and damage to customers' belongings.
Recent Reviews Mention...
“my dining room table was damaged”
“did not take responsibility for damages”
“refused to fix or reimburse us for breaking our treadmill”
Customer Insights
Local Move Duration: 11 hours from 3 reviews
Interstate Move Duration: 12 days from 7 reviews
Great Crew Members
| Elijah | Elijah was very respectful and formal |
| Sam | co-owner was unprofessional and unapologetic |
| Joseph, Robbie, Dan | they were very professional and helpful |
| Tyler, Adam | knowledgeable on properly packing and loading |
| Mac | Mac was professional and respectful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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