Since 2012, Black Tie Moving has been providing residents in the Nashville, TN, area with the VIP moving experience. The company's dedication to a customer-first business model has made it one of the fastest-growing independent moving players in the region, with a growing fleet of trucks and over 30 short- and long-term storage facilities. Black Tie specializes in residential and commercial moves, with additional packing, storage, and junk removal services available. In all cases, Black Tie Moving prides itself on providing an individualized, custom moving experience for all its customers, including a free 24/7 concierge service and registered agent services.
Black Tie Moving
About Black Tie Moving
Additional Cities Served: Chattanooga, Clarksville, Franklin, Hendersonville, Smyrna, Spring HillShow More >
Moving Services
- Local relocation services
- Nationwide moving services
- Appliance recycling
- Hot tub removal
- Furniture disposal, recycling, or donation
- Mattress disposal
- Cleanout services
- Television disposal and recycling
- Trash removal
- Yard waste disposal
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Black Tie Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Black Tie Moving appears to be highly regarded for their moving services with numerous customers reporting exceptional experiences, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Jose from Black Tie was awesome”
“Easy to schedule and completed under quoted time”
“not very satisfied with overall service”
2. Punctuality
Nationwide Average: 8.07/10
Black Tie Moving generally receives positive feedback for being on time, though there are notable instances of significant tardiness and poor communication when delays occur.
Recent Reviews Mention...
“They were on time”
“Arrived on time”
“they showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Black Tie Moving receives mixed feedback, with some customers praising their reasonable pricing and good value, while others criticize unexpected charges and prices higher than competitors.
Recent Reviews Mention...
“impressed by their pricing”
“unexpected need for additional truck increased cost”
“charged me appropriately”
4. Communication
Nationwide Average: 7.53/10
Black Tie Moving has received mixed reviews, with numerous customers praising their professionalism and responsiveness, while a significant number have experienced poor follow-up and a lack of responsiveness.
Recent Reviews Mention...
“were personable and professional”
“very communicative throughout”
“super helpful and great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Black Tie Moving has received mixed feedback with several customers praising accurate quotes and fair charges, but a notable number of complaints about significant discrepancies between estimates and final costs, hidden fees, and unauthorized charges.
Recent Reviews Mention...
“Completed under the quoted price”
“completed for the amount quoted”
“estimate off by 10,000 lbs, suggested extra expensive truck”
6. Speed
Nationwide Average: 8.58/10
Black Tie Moving generally receives high praise for quick and efficient moving services, although there are some reports of inefficiency and longer-than-expected move times.
Recent Reviews Mention...
“Completed move in less time than expected”
“move took double the expected time”
“Quick, efficient”
7. Friendliness
Nationwide Average: 8.91/10
Black Tie Moving consistently demonstrates exceptional cordiality, with customers frequently describing their movers as very nice, kind, personable, polite, and professional, contributing to a pleasant and stress-free moving experience.
Recent Reviews Mention...
“the two guys were very nice”
“so so kind”
“very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Black Tie Moving receives overwhelmingly positive endorsements from the vast majority of clients expressing a strong inclination to recommend and rehire their services, despite a few instances of dissatisfied customers who assert they would not engage with the company again.
Recent Reviews Mention...
“would recommend this company and would hire again”
“I will use Black Tie Movers again”
“will not ever use them again nor recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Black Tie Moving generally receives high praise for their professional and courteous service, although there are isolated incidents where customers reported unprofessional behavior and lack of training.
Recent Reviews Mention...
“very professional”
“Professional and courteous”
“crew not trained or didn't follow protocol”
10. Conflict Handling
Nationwide Average: 4.07/10
Black Tie Moving demonstrates inconsistency, with several cases of unaddressed issues and dissatisfaction balanced by instances where they have gone above and beyond to rectify problems and ensure customer satisfaction.
Recent Reviews Mention...
“no effort mentioned to rectify any problems”
“Did not address the issue with broken furniture.”
“No follow-up as promised”
11. Precision & Care
Nationwide Average: 8.01/10
Black Tie Moving generally receives high praise for their meticulousness and respect for customers' belongings, despite a few reports of damage and mishandling.
Recent Reviews Mention...
“Treated my belongings with care”
“almost every furniture item is dirty, chipped, or scratched”
“excellent attention to detail”
Customer Insights
Cost: $ 1731.00 from 12 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 5.75 hours from 32 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
Jose | deserved praise for awesome service from contact to cleanup |
Shane H., Dwuan, Tevin | hardworking guys to help you move |
Andrew, Cody, Dakota, Omozuwa | very friendly and professional |
Ricky | Ricky and his crew did amazing work |
David, Keeron, Anakin | great at organizing items efficiently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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