With ten years in business, Bellhop is a moving provider serving Chattanooga and surrounding areas in Tennessee. The company has locations across the country and claims itself as a modern alternative to traditional moving services. It combines its tech-enabled logistics with professional truck drivers in the area. Whether local or long-distance, you can book Bellhop’s hourly services, such as loading, unloading, or driving services. Bellhop also provides packages, including truck move options coupled with a driver and a set of tools on the truck and a packing supplies bundle, with blankets and pads to wrap your furniture. Bellhop is known for its Build-Your-Own package that allows you to book high-quality relocation services that best fit your needs for your home or office. Bellhop continuously earns 5-star reviews and is recognized as one of the country's best interstate movers.
Bellhop
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bellhop
Additional Cities Served: Cleveland, Oak Ridge, East Ridge, Athens, Soddy-Daisy, Red BankShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- LastMinute Moves
- Commercial Moves
- Laboronly Moving
- Simplified Booking
- Customized Service
- Worryfree Pricing
- Proper Care of Your Belongings
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Bellhop
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bellhop receives highly polarized customer feedback, reflecting both exceptional and terrible moving experiences with instances of commendable professional service contrasting with serious complaints about damages and unreliability.
Recent Reviews Mention...
“shattered my marble dining room table”
“team did a great job”
“The movers canceled last minute.”
2. Punctuality
Nationwide Average: 8.07/10
Bellhop receives mixed feedback, with numerous instances of timely arrivals and efficiency contrasting with several reports of cancellations, late arrivals, and no-shows.
Recent Reviews Mention...
“Arrived on time”
“They canceled 10 minutes before scheduled.”
“cancelled the night before the move”
3. Affordability
Nationwide Average: 7.69/10
Bellhop receives mixed feedback, with some customers reporting unexpected charges and high prices, while others praise the company for providing professional services at competitive rates and value for the money spent.
Recent Reviews Mention...
“charged us extra”
“They added charges for services not received.”
“charged for an extra mover not ordered”
4. Communication
Nationwide Average: 7.53/10
Bellhop appears to have mixed experiences, with numerous reports of poor communication and unresponsiveness, contrasting with instances of praise for clear, effective communication and good customer service.
Recent Reviews Mention...
“did not communicate during the move”
“Comment on poor office communication.”
“Communication is poor”
5. Stick to Prices
Nationwide Average: 5.99/10
Bellhop has received mixed feedback, with several customers complaining about unexpected charges and misquoted services, while others praised the company for no hidden fees and fair, honored quotes.
Recent Reviews Mention...
“charged us extra and offered another appointment for more money”
“Added charges for unprovided services.”
“no hidden charges”
6. Speed
Nationwide Average: 8.58/10
Bellhop consistently receives high praise for its efficiency and quick service, with a number of reports indicating moves completed significantly quicker than expected, despite a few instances of delays and inefficiencies.
Recent Reviews Mention...
“worked efficiently until the move was finished”
“had to hurry and wouldn't be able to move everything”
“quick yet careful with move”
7. Friendliness
Nationwide Average: 8.91/10
Bellhop consistently receives high praise for the politeness, professionalism, and pleasant demeanor of their teams, with numerous commendations of movers being personable and amiable, though there are a few isolated instances of unprofessional behavior.
Recent Reviews Mention...
“they are friendly”
“the men although very polite”
“just super nice young men”
8. Will Hire Again
Nationwide Average: 8.18/10
Bellhop receives highly polarized feedback, with a substantial number of customers expressing outright refusal to rehire due to various negative experiences, whereas another significant segment offers strong endorsements, pledging loyalty and high recommendations for future services.
Recent Reviews Mention...
“would stay far away from this company”
“enjoyed working with the team”
“Having to hire a different company.”
9. Professionalism
Nationwide Average: 8.31/10
Bellhop has received polarized feedback with several customers praising the crew as experienced, professional, and hardworking, while a significant number of reports describe the crew as untrained, unprepared, and exhibiting unprofessional behavior throughout their service.
Recent Reviews Mention...
“crew knew what they were doing”
“Verjilio had to handle my frustration poorly”
“crew was unprepared and improvised poorly”
10. Conflict Handling
Nationwide Average: 4.07/10
Bellhop generally shows a poor track record of addressing customer issues effectively, often offering inadequate compensation for damages and demonstrating a frustrating claims process, although there are isolated instances where their service is commendable.
Recent Reviews Mention...
“offering only $141 for a $1700 table”
“unwilling to offer fair compensation for damages”
“they did not offer a refund for the deposit initially”
11. Precision & Care
Nationwide Average: 8.01/10
Bellhop has received mixed feedback, where some customers appreciate their meticulous and respectful handling of belongings, while others report incidents of damage and carelessness during packing and moving.
Recent Reviews Mention...
“did not handle my dining table carefully”
“quick yet careful with items”
“the office had double booked them and had to hurry”
Customer Insights
Cost: $ 1844.00 from 4 reviews
Local Move Duration: 1.5 hours from 16 reviews
Great Crew Members
| Kane, Brady, Colt | enjoyed working with Kane, Brady, and Colt |
| Ethan, Brendan, Cooper, Gideon | they worked well and were very nice |
| Evan, Ethan | fantastic work by Evan and Ethan |
| Pat, Caine, Chris | worked unbelievably hard and were super friendly |
| Josiah, Jesse, Michael, Evan, Clint, Anthony, Anna | dream team, drove through mountains like a boss, proactive customer support, efficient booking details |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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