Elizabeth’s Moving & Storage is a local and family-owned moving company offering moving solutions to Chattanooga for more than ten years. Whether you need assistance for your local or long-distance move, the company can handle all relocation distances and sizes – from studios and estates to small local shops to large offices. Its skilled and experienced moving personnel can pack, ship (locally or internationally), store, and deliver your items. With Elizabeth’s Moving, your possessions are individually wrapped or crated for safety and security. The company has a storage warehouse, which is climate-controlled and protected by 24-hour security. Elizabeth’s Moving & Storage also provides commercial distribution and warehousing solutions to ensure utmost care for your essential business items.
Elizabeth's Moving & Storage
About Elizabeth's Moving & Storage
Additional Cities Served: Shelbyville, East Ridge, Soddy-Daisy, Red Bank, Collegedale, ManchesterShow More >
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Lastminute moving services
- Furniture moving services
- Packing services
- Storage services
- Commercial moving services
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Elizabeth's Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Elizabeth's Moving & Storage is highly regarded by its customers for exceptional service, professionalism, and satisfaction, with numerous endorsements and high praise for its movers, despite a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“totally satisfied with corrective action and service”
“best moving experience in many years”
“fantastic experience with every aspect of the move”
2. Punctuality
Nationwide Average: 8.07/10
Elizabeth's Moving & Storage consistently receives recognition for their timeliness, with customers frequently noting that the crew arrived exactly when scheduled, often early, and managed their time efficiently.
Recent Reviews Mention...
“were there at the time they said”
“crew showed up on time”
“arrived when they said they would”
3. Affordability
Nationwide Average: 7.69/10
Elizabeth's Moving & Storage generally provides excellent value for the money and is considered a highly affordable option, though there have been rare instances of perceived overcharging.
Recent Reviews Mention...
“do a 10x better job than more expensive companies”
“good value for the money”
“Most affordable option”
4. Communication
Nationwide Average: 7.53/10
Elizabeth's Moving & Storage generally receives high praise for their responsiveness, clear and considerate interactions, and proactive approach in keeping clients informed, though there are a few reports of concerns being dismissed and calls not returned.
Recent Reviews Mention...
“had two in-depth conversations with their VP”
“great experience with my move coordinator, Jake”
“listened with total understanding”
5. Stick to Prices
Nationwide Average: 5.99/10
Elizabeth's Moving & Storage receives mixed feedback with instances of significantly underestimating job scope, while many praise their accurate estimates with no hidden fees and adherence to the initial quote despite changes.
Recent Reviews Mention...
“estimate aligned and no hidden fees”
“Seriously underestimated scope of move”
“seriously underestimated square footage and weight”
6. Speed
Nationwide Average: 8.58/10
Elizabeth's Moving & Storage is consistently praised for quick, efficient service, excellent time management, and the ability to complete moves within tight deadlines while still being methodical and careful with belongings.
Recent Reviews Mention...
“time management was on point”
“worked very quick and efficiently”
“worked fast and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Elizabeth's Moving & Storage consistently received praise for their kind, respectful, and professional demeanor, exemplifying exceptional customer service and maintaining positive attitudes.
Recent Reviews Mention...
“personable and respectful”
“group of helpful, professional men”
“respectful, hardworking crew implies friendliness”
8. Will Hire Again
Nationwide Average: 8.18/10
Elizabeth's Moving & Storage garners enthusiastic endorsements from most customers, evidenced by repeated high praise and expressed intentions to use their services in the future, despite a few negative remarks.
Recent Reviews Mention...
“no issue with giving them an outstanding recommendation”
“won’t be disappointed”
“would definitely hire Elizabeth's again”
9. Professionalism
Nationwide Average: 8.31/10
Elizabeth's Moving & Storage generally receives praise for their highly professional, hardworking, and skilled team, though a few customers have reported instances of unprofessional and irresponsible behavior.
Recent Reviews Mention...
“everyone was so professional”
“went above and beyond in service”
“demonstrated high professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Elizabeth's Moving & Storage has received mixed feedback, with some customers praising their corrective actions and honesty, while others report dismissiveness regarding concerns of theft and carelessness.
Recent Reviews Mention...
“they have taken the necessary corrective action”
“went above and beyond to serve”
“honest and said they would take care of us”
11. Precision & Care
Nationwide Average: 8.01/10
Elizabeth's Moving & Storage is highly praised for the careful and respectful treatment of customers' belongings, despite a couple incidents of mishandling, including stolen valuables and underestimation leading to items left behind.
Recent Reviews Mention...
“treated my stuff as if it was their own”
“takes great care of our belongings”
“packed and moved all items with great care”
Customer Insights
Interstate Move Duration: 4 days from 3 reviews
Great Crew Members
Albert, Dillon, Cameron, Donnie, Terry, Chancey | they were professional and made the experience positive |
Jake,Joe,Ryan,Charles,Ray | coordinator and unpackers did a great job |
Adam, Elijah C., Bradley, Jake | Understanding, patient, and helpful with concerns |
Rich | deserved praise for going above and beyond |
Jake | were well trained and on time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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