Based in Chattanooga, Fox Moving & Storage is a locally-owned and operated moving provider specializing in household moving and commercial relocations. Fox Moving can manage moves of all sizes - to your new house, apartment, condo, or retirement home. Besides local and long-distance moving, the company provides services, such as emergency moving (for moves on short notice), packing, storage, white glove delivery, unpacking, loading, and unloading. Whether you need lifting, piano moving, or specialty shipping crates, Fox Moving will be able to transfer, haul, or transport anything you need. It also boasts 20,000 square feet of secure and climate-controlled warehouse space to accommodate your storage needs. Fox Moving & Storage is one of the premier moving experts in Chattanooga, TN.
Fox Moving and Storage of Chattanooga
About Fox Moving and Storage of Chattanooga
Additional Cities Served: Cleveland, East Ridge, McMinnville, Soddy-Daisy, Red Bank, CrossvilleShow More >
Moving Services
- Residential moving services
- Commercial moving services
- Storage services
- Packing services
- Delivery services
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Summarized Review of Fox Moving and Storage of Chattanooga
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Fox Moving and Storage of Chattanooga generally receives high praise for its professionalism, promptness, and friendly service, though a few clients have reported significant dissatisfaction with their experiences.
Recent Reviews Mention...
“on time, friendly, helpful, and professional”
“polite hardworking, and prompt”
“extremely polite and very respectful”
2. Punctuality
Nationwide Average: 8.07/10
Fox Moving and Storage of Chattanooga has received mixed feedback, with many customers praising their timeliness and others reporting significant delays and issues with scheduling.
Recent Reviews Mention...
“on time”
“prompt”
“the team was prompt”
3. Affordability
Nationwide Average: 7.69/10
Fox Moving and Storage of Chattanooga receives mixed reviews, with many customers finding their rates to be very reasonable and the best value, while others criticize the service for unexpected extra fees and costs exceeding initial estimates.
Recent Reviews Mention...
“great value and no hidden charges”
“rate was very reasonable”
“Worth every penny”
4. Communication
Nationwide Average: 7.53/10
Fox Moving and Storage of Chattanooga receives mixed feedback, with some customers praising their responsiveness and great communication throughout their move, while others report serious grievances regarding poor communication practices, including lack of follow-up, misinformation, and unresponsiveness.
Recent Reviews Mention...
“Great communication”
“kept me informed of progress”
“They went above and beyond to answer our questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Fox Moving and Storage of Chattanooga demonstrates inconsistency, with some customers expressing satisfaction with no surprise fees while others report significant unexpected charges and failure to honor the original quotes.
Recent Reviews Mention...
“no hidden charges after the move”
“no surprise fees”
“stood by the quote”
6. Speed
Nationwide Average: 8.58/10
Fox Moving and Storage of Chattanooga is generally praised for quick and efficient work, though there are some stark criticisms regarding slow response times and moves taking longer than expected.
Recent Reviews Mention...
“worked quickly and efficiently”
“knocked it out in five hours”
“worked for two days straight with one elevator”
7. Friendliness
Nationwide Average: 8.91/10
Fox Moving and Storage of Chattanooga consistently receives high praise for their polite, courteous, and professional demeanor, with numerous mentions of the crew's cheerfulness and kindness, although there is a handful of reviews noting instances of unfriendliness or unprofessional behavior.
Recent Reviews Mention...
“very friendly and helpful”
“they were polite”
“they were extremely polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Fox Moving and Storage of Chattanooga has received overwhelmingly positive testimonials regarding repeat service, with a high number of customers expressing a strong likelihood of using their services again despite a few expressing negative experiences.
Recent Reviews Mention...
“will be using them again in the future”
“will mosdef use them again”
“highly recommend them and would call again”
9. Professionalism
Nationwide Average: 8.31/10
Fox Moving and Storage of Chattanooga generally receives high praise for their crew’s professionalism, politeness, and efficiency, though there are notable instances of unsatisfactory conduct and unprofessionalism that negatively impact some customers' experiences.
Recent Reviews Mention...
“professional”
“they were professional”
“Very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Fox Moving and Storage of Chattanooga has overall received negative feedback, with many customers reporting a lack of action and responsiveness to rectify mistakes and damages, although there are a few instances where they made efforts to amend issues.
Recent Reviews Mention...
“no action to rectify canceled move”
“expensive to replace broken items, implied lack of willingness”
“refusing to refund for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Fox Moving and Storage of Chattanooga generally receives praise for their careful and attentive handling of items, though there have been several dissatisfied reports of damage and carelessness.
Recent Reviews Mention...
“took extra care with belongings and furniture”
“protected my furniture”
“team was respectful and careful”
Customer Insights
Cost: $ 439.00 from 6 reviews
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 6 hours from 14 reviews
Great Crew Members
Dustin, Bo, Jimmy | did an amazing job and worked efficiently |
Nick, Shawn | fantastic job on our move, very professional |
Shaun, Eric | hardworking, professional, and courteous. |
Jose | Jose and his team were outstanding |
Nick | led the crew efficiently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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