Southeast Moving & Storage is a local and long-distance moving company in Cleveland that serves Chattanooga and all surrounding areas. With years of experience, this mover specializes in residential and commercial moves, including industrial moving, office relocations, and lab and medical equipment shipping. Southeast Moving & Storage has a reliable fleet of trucks that can accommodate moves of any size. Its staff is skilled in packing and unpacking, furniture disassembly and reassembly, and specialty moves for pianos and other heavy or delicate items. The company can also provide you with secure storage solutions if you need extra space for your belongings. Its goal is to provide fast, professional, and affordable services to every client while adhering to the highest safety standards in the industry. Southeast Moving & Storage is fully insured and bonded for your protection.
Southeast Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Southeast Moving & Storage
Additional Cities Served: Cleveland, East Ridge, East Cleveland, Athens, Soddy-Daisy, CollegedaleShow More >
Awards
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Summarized Review of Southeast Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Southeast Moving & Storage garners high praise for its efficiency, professional and great service, though a few rare reports mention dissatisfaction with business ethics and customer treatment.
Recent Reviews Mention...
“they were efficient”
“Great work by these guys”
“Absolutely amazing service”
2. Punctuality
Nationwide Average: 8.07/10
Southeast Moving & Storage generally receives high praise for being on time and prompt, though there are a few instances of dissatisfaction due to tardiness and scheduling issues.
Recent Reviews Mention...
“they were on time”
“They were on time.”
“They were quick so must have been on time.”
3. Affordability
Nationwide Average: 7.69/10
Southeast Moving & Storage is highly praised for offering great value with no hidden fees, realistic quotes, and prices that are considered fair, reasonable, and often more affordable than competitors.
Recent Reviews Mention...
“best bang for your buck”
“Company was affordable”
“no hidden add ons, realistic quote”
4. Communication
Nationwide Average: 7.53/10
Southeast Moving & Storage generally receives high praise for professional customer service and responsiveness, particularly from Brandon, although there are several notable instances of dissatisfaction related to unreturned calls and perceived rudeness in text communications.
Recent Reviews Mention...
“very professional customer service”
“Fantastic customer service”
“Great customer service by Brandon”
5. Stick to Prices
Nationwide Average: 5.99/10
Southeast Moving & Storage generally adheres to their initial estimates, though there have been notable instances of customers experiencing unexpected charges and discrepancies in billing.
Recent Reviews Mention...
“the quote was the price, no hidden add ons”
“Paid exactly what Brandon priced, no surprises”
“Not taken advantage this time”
6. Speed
Nationwide Average: 8.58/10
Southeast Moving & Storage generally receives high praise for their efficiency and fast-paced service, although there have been a few instances of significant delays.
Recent Reviews Mention...
“they were efficient”
“efficient and easy move”
“Described as quick”
7. Friendliness
Nationwide Average: 8.91/10
Southeast Moving & Storage consistently demonstrates exceptional courtesy and amicable interactions, with numerous mentions of polite, personable, and accommodating staff, though there were rare instances of perceived rudeness.
Recent Reviews Mention...
“Very hard working and respectful”
“Brandon has the best customer service”
“All the movers were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Southeast Moving & Storage enjoys an overwhelmingly positive reputation, with the majority of customers expressing high satisfaction and the intent to use their services again, despite a few dissatisfied voices regarding billing and service reliability.
Recent Reviews Mention...
“I highly recommend them”
“Best moving ever!!!”
“would highly recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Southeast Moving & Storage has received high praise for their hardworking, skilled, and courteous team, though there have been isolated reports of unprofessional behavior and poor management.
Recent Reviews Mention...
“Had all of the tools and prepared to help”
“very professional customer service”
“so professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Southeast Moving & Storage demonstrates a polarized performance, with several customers experiencing outstanding efforts to correct issues, while others report neglect and a lack of response to problems.
Recent Reviews Mention...
“Pointed out the damage and gave options”
“"went over and beyond helping"”
“went above and beyond”
11. Precision & Care
Nationwide Average: 8.01/10
Southeast Moving & Storage generally receives high praise for the careful and respectful treatment of customers' belongings, although there are isolated reports of damage and mishandling.
Recent Reviews Mention...
“took special care with everything”
“One small item got damaged”
“took care of all of our items.”
Customer Insights
Local Move Duration: 5 hours from 3 reviews
Great Crew Members
| Brandon | Brandon provided great customer service |
| Brandon | Brandon was great |
| Brandon | Brandon has the best customer service |
| Brandon | deserved praise for being amazing and professional |
| Brandon | Brandon and his team took great care of my clients |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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