For over a decade, locally owned and operated moving company My Town Movers has been helping people in the Memphis area move quickly and easily. Serving Bartlett, Oxford, Pickwick, and surrounding communities, My Town Movers is dedicated to serving its community through charity and non-profit work in addition to its top-notch relocation services. Specializing in senior moves, office moves, and professional packing services, this company is perfect for a wide range of customers looking for an honest and understanding moving company. My Town Movers has the equipment and the work ethic to perform any move with ease.
My Town Movers
About My Town Movers
Additional Cities Served: Jackson, Bartlett, Southaven, Collierville, Germantown, Olive BranchShow More >
Moving Services
- Local Moving Services
- Long Distance Moving
- Apartment Moving
- Seniors Moving
- Labor Only Movers
- Office Movers
- Packing Services
- Moving Boxes
- Moving Tips & Advice
- Home Services
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of My Town Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.38/10
Nationwide Average: 8.44/10
My Town Movers generally receives high praise for professionalism and excellent service, with many customers reporting outstanding experiences, though there are a few isolated reports of dissatisfaction and damage.
Recent Reviews Mention...
“great job moving”
“Ricky and Jimmy did a very good job.”
“they did great work”
2. Punctuality
9.66/10
Nationwide Average: 8.07/10
My Town Movers typically arrives on time or even early, accommodating for weather and scheduling with a high degree of promptness, though there is an occasional slight delay.
Recent Reviews Mention...
“were on time.”
“met the deadline with time to spare”
“they were on time”
3. Affordability
9.05/10
Nationwide Average: 7.69/10
My Town Movers is generally perceived as offering fair and reasonable pricing, with many customers feeling that they received great value for the cost, despite a few instances of costs being higher than expected.
Recent Reviews Mention...
“Service at a fair price”
“saved me money”
“they are very affordable”
4. Communication
9.23/10
Nationwide Average: 7.53/10
My Town Movers generally exhibits exceptional performance with their professional, efficient, and responsive interaction with clients, alongside a high level of customer service, although there have been isolated instances where information was not adequately conveyed or responsive communication was lacking.
Recent Reviews Mention...
“phenomenal communication from office and team”
“smooth process from arranging the move”
“amazing help in coordination”
5. Stick to Prices
5.7/10
Nationwide Average: 5.99/10
My Town Movers has a mix of experiences with several customers appreciating lower than expected final bills and transparency, while others faced issues with discrepancies between estimates and final costs or failure to honor initial quotes and offers.
Recent Reviews Mention...
“refused all responsibility, would pay nothing”
“estimate and final cost differed significantly”
“no surprises in the cost”
6. Speed
9.67/10
Nationwide Average: 8.58/10
My Town Movers generally receives high praise for being fast and efficient, with a predominance of positive experiences highlighting their quick and careful work, despite a couple of instances where the move took longer than expected.
Recent Reviews Mention...
“very efficient”
“finished the work much faster than expected”
“met the deadline with time to spare”
7. Friendliness
9.81/10
Nationwide Average: 8.91/10
My Town Movers consistently receives praise for their personable, polite, and professional team, with a multitude of positive remarks celebrating the kind, courteous and friendly nature of their staff, despite a single negative comment regarding unpleasant personnel.
Recent Reviews Mention...
“guys were great”
“very friendly”
“Ricky and Jimmy were personable.”
8. Will Hire Again
9.33/10
Nationwide Average: 8.18/10
My Town Movers receives overwhelming positive feedback for their service, suggesting that most customers would not only use their services again but also highly recommend them to others, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“would recommend Siteno, Kevin, Jasmine”
“would hire again”
“would absolutely hire them again”
9. Professionalism
9.39/10
Nationwide Average: 8.31/10
My Town Movers receives overwhelmingly positive feedback for their professional, efficient, and courteous service, with only a few isolated instances of customer dissatisfaction.
Recent Reviews Mention...
“inept at attaching washer hose, refusing responsibility”
“they were sooo professional”
“incompetent and indifferent personnel”
10. Conflict Handling
2.04/10
Nationwide Average: 4.07/10
My Town Movers generally demonstrates a resistance to adequate compensation or repair for damages, with many customers expressing dissatisfaction over the company's handling of responsibility and one instance of making amends for a vehicle mixup.
Recent Reviews Mention...
“refused to right the wrong, would pay nothing”
“measly compensation for damages”
“only offered $100 for floor damage”
11. Precision & Care
8.79/10
Nationwide Average: 8.01/10
My Town Movers generally receives high praise for their conscientious and meticulous approach, although there are some notable instances of mishandling resulting in damage.
Recent Reviews Mention...
“handled our heavy furniture with care.”
“took great care of my furniture”
“barely attached the washer hose, leading to damage”
Customer Insights
Local Move Duration: 2.75 hours from 12 reviews
Great Crew Members
| Siteno, Kevin, Jasmine | fantastic performance |
| Ricky, Jimmy | provided exceptional service and were personable. |
| Siteno,Mason | they were very friendly and efficient |
| Siteno, Jamil | great experience with Siteno and Jamil |
| Siteno, Keelin, Jordan | did a great job getting me moved |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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