For over 30 years, Freddy Duncan & Sons Moving and Storage has been a premier service provider in Middle Tennessee for those seeking professional moving services. This full-service, family-owned and operated business stands out among movers in Cookeville, TN by offering customized residential and commercial moving along with retirement relocation packages. The range of services include flexible options that cater to each client’s specific needs, encompassing services like professional packing and crating, climate-controlled self-storage, and U-Box rentals. The company enables clients to pack their items in the container at a pace comfortable to them, after which the dedicated team from Freddy Duncan & Sons transports it either to the client's new location or to their own secure warehouse for storage. While Freddy Duncan & Sons is headquartered in Cookeville, they extend their services to the surrounding areas including Crossville, Fairfield Glade and further. An authorised Atlas interstate agent, they possess the capabilities to efficiently execute moves within Tennessee and neighboring states. As a certified ProMover, Freddy Duncan & Sons is committed to upholding values through transparent pricing, ensuring no hidden fees – the initial quote corresponds to the final price.
Freddy Duncan & Sons Moving & Storage
Ranked Top 3 Best Movers in Cookeville, TN
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Freddy Duncan & Sons Moving & Storage
Additional Cities Served: Crossville, Newport, Lynchburg, Munford, Loudon, RockwoodShow More >
Moving Services
- Residential Moves
- Long Distance Moves
- International Moves
- Corporate Relocation
- Military Moves
- Government Moves
- Additional Moving Services
- Small Moves
- Piano Moving
- Furniture Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Freddy Duncan & Sons Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Freddy Duncan & Sons Moving & Storage is often praised for their professionalism, efficiency, stress-reducing service, though there are a few reports of poor service and dissatisfaction.
Recent Reviews Mention...
“outstanding job which removed a lot of stress”
“received very poor service”
“both times Charlie was great”
2. Punctuality
Nationwide Average: 8.07/10
Freddy Duncan & Sons Moving & Storage is generally perceived to be timely and communicative about their scheduling, although there have been a few instances of dissatisfaction due to delays and unreturned calls.
Recent Reviews Mention...
“timely manner.”
“they called 15 minutes before arriving”
“worked us into their schedule”
3. Affordability
Nationwide Average: 7.69/10
Freddy Duncan & Sons Moving & Storage receives mixed reviews, with some customers feeling they did not get their money's worth and were overcharged, while others praise the company for very reasonable pricing and rates.
Recent Reviews Mention...
“didn't get money's worth”
“charged a lot for a short move”
“very reasonable price”
4. Communication
Nationwide Average: 7.53/10
Freddy Duncan & Sons Moving & Storage generally offers excellent customer service, with most clients finding the process flawless and the staff helpful and attentive, though there have been a few significant instances of communication breakdown and lack of upfront price transparency.
Recent Reviews Mention...
“communication was a nightmare”
“Great customer service.”
“wasn't informed about the price upfront”
5. Stick to Prices
Nationwide Average: 5.99/10
Freddy Duncan & Sons Moving & Storage often faces criticism for additional unforeseen charges and a lack of transparency, despite occasional accuracy in quotations.
Recent Reviews Mention...
“deflection instead of honoring quoted service”
“not informed about pricing until the move”
“tried to pull a bill stuff job”
6. Speed
Nationwide Average: 8.58/10
Freddy Duncan & Sons Moving & Storage consistently receives praise for their quick, efficient moves, often completing jobs ahead of schedule, working promptly in various conditions, and maintaining professionalism and attention to detail throughout the moving process.
Recent Reviews Mention...
“move was done quickly and efficiently”
“move was completed in estimated time”
“moved everything in a timely manner.”
7. Friendliness
Nationwide Average: 8.91/10
Freddy Duncan & Sons Moving & Storage consistently demonstrates courteousness, professionalism, and helpfulness, with staff who are characterized by their polite and cheerful demeanor.
Recent Reviews Mention...
“they are friendly”
“guys were courteous”
“they were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Freddy Duncan & Sons Moving & Storage generally receives highly positive feedback with the majority of customers expressing a strong likelihood of repeat business and recommendations, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would not recommend this company”
“recommend Freddy Duncan and Sons to anyone”
“Freddy has my recommendation”
9. Professionalism
Nationwide Average: 8.31/10
Freddy Duncan & Sons Moving & Storage generally receives high commendation for their polite, knowledgeable, and professional team, despite a few criticisms regarding unprofessional conduct and disorganization.
Recent Reviews Mention...
“unprofessional in handling furniture assembly”
“impressed with the crew”
“they are professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Freddy Duncan & Sons Moving & Storage exhibits a mixture of responses, with instances of deflection but also demonstrating understanding and proactiveness in resolving issues, including showing support during COVID and reaching out about forgotten items.
Recent Reviews Mention...
“no effort to address issues, only deflection”
“very understanding and supportive during COVID”
“contacted us later about forgotten items”
11. Precision & Care
Nationwide Average: 8.01/10
Freddy Duncan & Sons Moving & Storage generally receives high praise for the careful and safe handling of belongings, though there are isolated complaints regarding damage and improper assembly.
Recent Reviews Mention...
“furniture put together incorrectly with missing pieces”
“impressed with the care that was taken”
“safely moved everything.”
Great Crew Members
| Charlie, Jacye | handled the move quickly and efficiently |
| Duncan | Mr. Duncan and Son's are well known in storage units. |
| Ray, Greg | hats off to Ray and Greg |
| Greg, Taven, Lucas | incredible job and extremely helpful |
| Adam B., Lucas, Jakob | were super throughout the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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