For experienced and reliable relocations, trust the company that’s been in the business since 1930. For over half a century, Gentry Moving & Storage has built a reputation that exemplifies service and trust through thousands of customers served in and around Elizabethton. One thing that makes Gentry Moving & Storage stand out is its policy to take full payment at the end of the move and not request a deposit or upfront fees. Whether you're searching for movers in Johnson City, TN, you will always get the price you were quoted and will enjoy all the benefits of a company with proper insurance regardless if you’re relocating locally or long-distance. Gentry Moving & Storage provides full-service moving solutions and labor-only services that fit your needs and budget.
Gentry Moving & Storage
Ranked Top 10 Best Movers in Johnson City, TN
About Gentry Moving & Storage
Additional Cities Served: Kingsport, Bristol, Boone, Bristol, Morganton, GreenevilleShow More >
Moving Services
- Local & Longdistance Moving
- Moving Labor Service
- Commercial Moving
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Gentry Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentry Moving & Storage generally receives high praise for their professionalism, efficiency, and exceptional moving services, despite a few instances of dissatisfaction regarding customer service and handling of items.
Recent Reviews Mention...
“Outstanding moving service provided”
“very happy with their services”
“they were very rude and inhospitable”
2. Punctuality
Nationwide Average: 8.07/10
Gentry Moving & Storage consistently exhibits timeliness, with the majority of remarks highlighting their promptness and on-time arrivals, although a few instances of minor tardiness have been reported.
Recent Reviews Mention...
“they were prompt”
“showed up a little early”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Gentry Moving & Storage is generally seen as offering reasonable prices and is often described as affordable, although a few customers have noted higher than expected charges.
Recent Reviews Mention...
“cheaper than expected”
“prices are very reasonable”
“referred to "great rates"”
4. Communication
Nationwide Average: 7.53/10
Gentry Moving & Storage generally provides prompt and effective responses, marked by respectful and attentive service, although there are notable instances of severely poor customer service including rudeness and unprofessionalism.
Recent Reviews Mention...
“Answered all questions promptly and consistently”
“terrible customer service”
“pleasant lady assisted me very well”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentry Moving & Storage generally maintains the prices they quote, with majority expressing satisfaction for their honesty and directness, although there has been an instance of an unexpected price increase.
Recent Reviews Mention...
“no mention of price changes”
“upfront, direct, and honest about charges”
“charged exactly what they quoted”
6. Speed
Nationwide Average: 8.58/10
Gentry Moving & Storage is consistently praised for their efficient and rapid service, although there's a single mention of them seeming rushed and a bit sloppy.
Recent Reviews Mention...
“efficient”
“efficient work under 90 minutes”
“had us moved in no time”
7. Friendliness
Nationwide Average: 8.91/10
Gentry Moving & Storage generally receives high praise for their polite and courteous staff, though a few reports mention instances of rudeness.
Recent Reviews Mention...
“Friendly, professional, courtesy”
“courtesy”
“very rude and inhospitable”
8. Will Hire Again
Nationwide Average: 8.18/10
Gentry Moving & Storage has received an overwhelmingly positive response from the majority of customers who expressed high satisfaction and a strong inclination to use their services again, despite a few dissenting voices who were notably dissatisfied and would not consider rehiring.
Recent Reviews Mention...
“Couldn't be more satisfied with service”
“would hire again”
“will never use this moving company”
9. Professionalism
Nationwide Average: 8.31/10
Gentry Moving & Storage generally receives high praise for their hardworking and efficient staff, though there are some isolated reports of unprofessional behavior and customer service issues.
Recent Reviews Mention...
“Professional hard workers”
“worked efficiently and were accommodating”
“Professional”
10. Precision & Care
Nationwide Average: 8.01/10
Gentry Moving & Storage is generally seen as very careful and respectful with clients' belongings, with numerous instances of careful handling and only a few reports of damage or neglect.
Recent Reviews Mention...
“very careful with my furniture”
“careful”
“no damage to items moved”
Customer Insights
Local Move Duration: 3.5 hours from 3 reviews
Great Crew Members
Ted, Joy | Great people to do business with |
Jesse, Joe | super sweet, very careful, and respectful |
Mr. Gentry | Mr. Gentry led a commendable crew |
Matthew | Matthew was wonderful to work with |
G | G is very serious about his work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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